CRUISE Reviews

Name: CRUISE
Rating: 3.91

3.9 Rating 11,541 Reviews

70 %

of reviewers recommend CRUISE

3.9

Based on 11,541 reviews

Shipping & Delivery
Delivery Methods	Courier
Average Delivery Time	Within 5 Days
On-time Delivery	Greater than 82%
Accurate And Undamaged Orders	Greater than 90%
Customer Service
Communication Channels	Telephone, Email, Live Chat
Queries Resolved In	Under An Hour
Customer Service	4.1 out of 5
Returns & Refunds
Refunds Process	Difficult
Returns Process	Easy

Visit Website

Phone:

0845 1641758

Email:

customercare@cruisefashion.com

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Anonymous

Anonymous // 01/01/2019

Sort by: Most Recent Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“All excellent...”

Helpful Report

Posted 8 years ago

“Great sale, trouble free fast delivery. Excellent.”

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Posted 8 years ago

“Brilliant”

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Posted 8 years ago

“Cost of delivery and returning items is far too expensive.”

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Posted 8 years ago

“Great selection and quick delivery”

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Posted 8 years ago

“I paid for next day delivery on the Sunday and received the goods on Wednesday afternoon. I email to check on the position of the order and received only automated text stating the goods were on there way. Refund for additional cost for next day delivery was paid to us but the order was for my sons birthday on the 25th.”

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Posted 8 years ago

“Quick delivery however it is annoying you have to spend £7 on delivery when you've spent over £200!”

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Posted 8 years ago

“Fast efficient service.”

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Posted 8 years ago

“Rapid delivery”

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Posted 8 years ago

“Good quality, fast delivery”

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Posted 8 years ago

“1st class service”

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Posted 8 years ago

“Great service quick as always”

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Posted 8 years ago

“Well informed about delivery times and arrived on time”

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Posted 8 years ago

“I recieved a bag that had no tags on it with a dust bag that was covered in dirty marks and the customer service is just not good enough”

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Posted 8 years ago

“Excelent service”

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Posted 8 years ago

“Website is easy to use and feels exclusive and serious, great and wide selection of items, impressive sale prices, great delivery times and tracking info, nice packaging. Hopefully, returns are free outside UK.”

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Posted 8 years ago

“Cruise has many different types of designer clothes that are also available in their regular sale department making many premium products affordable at times when funds are low.”

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Posted 8 years ago

“Delivery was quick pleased with how quickly it came”

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Posted 8 years ago

“Kept in touch through e mail and got exact delivery time Thanks cruise”

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Posted 8 years ago

“Very good website lots of choice and all seemed to be in stock. Fast delivery”

Helpful Report

Posted 8 years ago

CRUISE is rated 3.9 based on 11,541 reviews