CRUISE Reviews

Name: CRUISE
Rating: 3.91

3.9 Rating 11,541 Reviews

70 %

of reviewers recommend CRUISE

3.9

Based on 11,541 reviews

Shipping & Delivery
Delivery Methods	Courier
Average Delivery Time	Within 5 Days
On-time Delivery	Greater than 82%
Accurate And Undamaged Orders	Greater than 90%
Customer Service
Communication Channels	Telephone, Email, Live Chat
Queries Resolved In	Under An Hour
Customer Service	4.1 out of 5
Returns & Refunds
Refunds Process	Difficult
Returns Process	Easy

Visit Website

Phone:

0845 1641758

Email:

customercare@cruisefashion.com

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Anonymous

Anonymous // 01/01/2019

Sort by: Most Recent Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“Fab packaging of my item, I will be keeping the shoe bag! Very quick delivery, user friendly website, great deals.”

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Posted 9 years ago

“Great service Fast shipping 5*”

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Posted 9 years ago

“I would like to appreciate the way Cruise Fashion has prossed my order as I receive it very quick and fast.”

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Posted 9 years ago

“Orders are expedited quickly and packaged well.”

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Posted 9 years ago

“All good ,great sale prices and great delivery”

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Posted 9 years ago

“Stress free shopping with quick delivery.. perfect!”

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Posted 9 years ago

“The electronic tag was left on one of the items I purchased meaning I had to take it into the Glasgow store to be removed, also one of the t shirts was grubby”

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Posted 9 years ago

“No fuss, easy to deal with”

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Posted 9 years ago

“I have a problem with the size of my shoes.. too small.. size 7 41 ???”

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Posted 9 years ago

“Purchases was fine. Price of delivery stops me ordering more”

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Posted 9 years ago

“I buy most of my clothes from Cruise and Flannels. The choice and prices are reasonable and delivery has usually been trouble free although one item went missing earlier this year blamed by you on a delivery company problem. I find shopping on line convenient as the brands I prefer are not available in this area anyway.”

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Posted 9 years ago

“Exelant service as always .”

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Posted 9 years ago

“Always great service”

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Posted 9 years ago

“Order was delivered as scheduled. I've bought from Cruise many times and never had any problems with returns.”

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Posted 9 years ago

“I like the dress and it was delivered on time. However, it is annoying that I couldn't return the other one to the shop in Glasgow and had to pay for postage for the return.”

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Posted 9 years ago

“Easy to order. Delivery was prompt. Item exactly as described.”

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Posted 9 years ago

“I still haven't received my order. The tracking number I received is showing delivered to a customer in England. I am living in Ireland. I emailed customer care & no reply”

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Posted 9 years ago

“Articles arrived on time and were excellent quality and fit”

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Posted 9 years ago

“Great service. Fast delivery with one window, so there's no waiting in all day. Look forward to my next purchase.”

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Posted 9 years ago

“Cruise has clothes I like to wear and they deliver fast. When there is a sale it is great. The only thing that lets them down is the cost of delivery and return, and the time it takes to refund when there is a return.”

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Posted 9 years ago

CRUISE is rated 3.9 based on 11,541 reviews