CRUISE Reviews

Name: CRUISE
Rating: 3.91

3.9 Rating 11,541 Reviews

70 %

of reviewers recommend CRUISE

3.9

Based on 11,541 reviews

Shipping & Delivery
Delivery Methods	Courier
Average Delivery Time	Within 5 Days
On-time Delivery	Greater than 82%
Accurate And Undamaged Orders	Greater than 90%
Customer Service
Communication Channels	Telephone, Email, Live Chat
Queries Resolved In	Under An Hour
Customer Service	4.1 out of 5
Returns & Refunds
Refunds Process	Difficult
Returns Process	Easy

Visit Website

Phone:

0845 1641758

Email:

customercare@cruisefashion.com

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Anonymous

Anonymous // 01/01/2019

Sort by: Most Recent Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“Excellent service and fast delivery”

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Posted 8 years ago

“Excellent customer Service no qualms with my exchange”

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Posted 8 years ago

“Amazing clothes”

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Posted 8 years ago

“Great product and great service.”

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Posted 8 years ago

“Sent the wrong order and then never replied to my email asking for clarification on the matter”

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Posted 8 years ago

“Product was great looked the same as the pictures. Feel like the packing it came it made it feel a bit cheap. Have brought products off of other designer websites and it's like un wrapping a gift didn't get this good feeling off this.”

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Posted 8 years ago

“The order was processed in a timely fashion & the order arrived in good condition. As a first time customer I was very impressed.”

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Posted 8 years ago

“Quality items, plus fast delivery and happy to help customer service”

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Posted 8 years ago

“Good quality clothing.”

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Posted 8 years ago

“Items were fine and fast delivery, postal charges and return charges are extortionate. I ordered three times in one week and returned one item which cost me a fortune in post alone. It's put me off buying again.”

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Posted 8 years ago

“Placed an order late on Friday night. I had it delivered to my home in Sweden on Wednesday morning!”

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Posted 8 years ago

“Ordered a gorgeous Michael Kors bag (half price!) and it arrived earlier than stated. What more can you ask for!!”

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Posted 8 years ago

“Very clean business”

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Posted 8 years ago

“Great products and delivered quickly I will be using a lot in the future thanks”

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Posted 8 years ago

“Good service”

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Posted 8 years ago

“Ordered online from Sweden and with Intl delivery it was already in country 48 hrs later. Had to wait a little due to a bank holiday, but even then delivery was still less than 7 calendar days. Everything was as ordered, and as described. I am very happy with the service from Cruise.”

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Posted 8 years ago

“More or less next day delivery, you do however pay for it as well as having to pay for returns. Some company's offer free delivery and returns. Great discounts on offer though”

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Posted 8 years ago

“First class service, received goods within 2 days, good communication would highly recommend.”

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Posted 8 years ago

“Good quality fast delivery”

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Posted 8 years ago

“All good👍🏻”

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Posted 8 years ago

CRUISE is rated 3.9 based on 11,541 reviews