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CRUISE Reviews

3.9 Rating 11,541 Reviews
70 %
of reviewers recommend CRUISE
3.9
Based on 11,541 reviews
Shipping & Delivery
Delivery Methods
Courier
Average Delivery Time
Within 5 Days
On-time Delivery
Greater than 82%
Accurate And Undamaged Orders
Greater than 90%
Customer Service
Communication Channels
Telephone, Email, Live Chat
Queries Resolved In
Under An Hour
Customer Service
4.1 out of 5
Returns & Refunds
Refunds Process
Difficult
Returns Process
Easy
Read CRUISE Reviews
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Phone:

0845 1641758

Email:

customercare@cruisefashion.com

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CRUISE 1 star review on 8th March 2026
Christine Mitchell
CRUISE 1 star review on 19th December 2025
David D. Williams
CRUISE 1 star review on 20th March 2024
Paniz
CRUISE 1 star review on 30th September 2022
EllieD
CRUISE 1 star review on 30th September 2022
EllieD
CRUISE 1 star review on 30th September 2022
EllieD
CRUISE 1 star review on 30th September 2022
EllieD
49
Anonymous
Anonymous  // 01/01/2019
The sale was great value for money. I managed to get two items of my CP company cheaper than I have ever seen online
Helpful Report
Posted 8 years ago
One word: perfect
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Posted 8 years ago
Cp company jumper is lovely good price very fast delivery 💙 Cruise
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Posted 8 years ago
Excellent transaction!
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Posted 8 years ago
Happy with the overall quality of products Cruise provide and the cruise branded packaging bag they come in. Very fast delivery too which is also is a big positive.
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Posted 8 years ago
Good deal and quick delivery, cheers
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Posted 8 years ago
Very good service everything went well. Will use again.
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Posted 8 years ago
delivery was instant
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Posted 8 years ago
Well sick clothes top notch would come again defos brer
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Posted 8 years ago
Quality in everything all orders sent out with VIP packaging love it!
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Posted 8 years ago
Great products speedy delivery
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Posted 8 years ago
excellent !! livraison rapide !
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Posted 8 years ago
Ordered and used standard delivery came within a couple of days.excellent service.
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Posted 8 years ago
Items ordered and rec'd within 24hours. Also had updates throughout advising of the status of the order. Thanks very much.
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Posted 8 years ago
I've purchased from cruise a few times now over the years and always get a brilliant bargain, just got myself a belstaff jacket for half price, the customer service staff are great too when I enquired about a product, I've book marked them for easy access, will shop with them in the near future.
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Posted 8 years ago
everything was ok
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Posted 8 years ago
I have received my order in a really short delay without any roadblock (i live in France) and the pricing are great.
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Posted 8 years ago
Quick delivery, Good range of products, High end brands at lower prices than most places
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Posted 8 years ago
I like cruise very much.... there service is excellent and the collection and the discounts are amazing....i really love shopping on their website....👌
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Posted 8 years ago
Cheap product and rapid customisable delivery, highly recommended!
Helpful Report
Posted 8 years ago
CRUISE is rated 3.9 based on 11,541 reviews