CRUISE Reviews

Name: CRUISE
Rating: 3.91

3.9 Rating 11,541 Reviews

70 %

of reviewers recommend CRUISE

3.9

Based on 11,541 reviews

Shipping & Delivery
Delivery Methods	Courier
Average Delivery Time	Within 5 Days
On-time Delivery	Greater than 82%
Accurate And Undamaged Orders	Greater than 90%
Customer Service
Communication Channels	Telephone, Email, Live Chat
Queries Resolved In	Under An Hour
Customer Service	4.1 out of 5
Returns & Refunds
Refunds Process	Difficult
Returns Process	Easy

Visit Website

Phone:

0845 1641758

Email:

customercare@cruisefashion.com

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Anonymous

Anonymous // 01/01/2019

Sort by: Most Recent Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“Fast delivery and top quality products”

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Posted 8 years ago

“Not because delivery charge £5.99 to to much”

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Posted 8 years ago

“Got told I had a 20% discount then went to checkout and it didn't work. Doubt I'll shop here again”

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Posted 8 years ago

“size too small, Glasgow store wouldn't do a straight exchange.”

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Posted 8 years ago

“My items were delivered speedily. However I believe that charging for delivery is a bit excessive, especially when I have ordered coats etc in the past which are a considerable amount. Maybe delivery could be free over a certain amount spent.”

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Posted 8 years ago

“Easy to navigate and can always find what you are looking for”

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Posted 8 years ago

“Another great buy only down side is the delivery fee”

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Posted 8 years ago

“Changed couriers from the last time I ordered. So much better. Hermes are dreadful. Fast delivery and good quality clothes”

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Posted 8 years ago

“Speedy delivery and all items fit perfect.”

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Posted 8 years ago

“Very happy with my item as usual quick delivery too”

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Posted 8 years ago

“Great price”

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Posted 8 years ago

“Quality gear with fast delivery.”

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Posted 8 years ago

“Very good service very quick at delivering easy to order with would well recommend cruise.”

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Posted 8 years ago

“Quick response on my return.”

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Posted 8 years ago

“Rapid response to my return although I haven't heard any confirmation on when I will be receiving my refund.”

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Posted 8 years ago

“Decent site but no free delivery or returns which nearly every other site offer. So it cost me £15.50 to not have a jacket.........”

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Posted 8 years ago

“Very fast service.”

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Posted 8 years ago

“Very fast delivery and the item was perfect also I love the fact that you put the top and the boots in those amazing bags!! I have returned the boots as they don't fit me... Definitely I will buy again soon! By the way...I think you haven't sold this moschino top and the dress due to you can see properly how it looks like once you wearing....you should post a picture with aa model wearing iit.!”

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Posted 8 years ago

“The tshirt was fine, but the hooded jacket I bought was a lot thinner than expected.”

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Posted 8 years ago

“Quality and sizes perfect .. very quick with delivery.. brilliant service all round.”

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Posted 8 years ago

CRUISE is rated 3.9 based on 11,541 reviews