Login
Start Free Trial Are you a business? Click Here

CRUISE Reviews

3.9 Rating 11,541 Reviews
70 %
of reviewers recommend CRUISE
3.9
Based on 11,541 reviews
Shipping & Delivery
Delivery Methods
Courier
Average Delivery Time
Within 5 Days
On-time Delivery
Greater than 82%
Accurate And Undamaged Orders
Greater than 90%
Customer Service
Communication Channels
Telephone, Email, Live Chat
Queries Resolved In
Under An Hour
Customer Service
4.1 out of 5
Returns & Refunds
Refunds Process
Difficult
Returns Process
Easy
Read CRUISE Reviews
Visit Website

Phone:

0845 1641758

Email:

customercare@cruisefashion.com

Write Your review

CRUISE 1 star review on 8th March 2026
Christine Mitchell
CRUISE 1 star review on 19th December 2025
David D. Williams
CRUISE 1 star review on 20th March 2024
Paniz
CRUISE 1 star review on 30th September 2022
EllieD
CRUISE 1 star review on 30th September 2022
EllieD
CRUISE 1 star review on 30th September 2022
EllieD
CRUISE 1 star review on 30th September 2022
EllieD
49
Anonymous
Anonymous  // 01/01/2019
First class service as always!
Helpful Report
Posted 8 years ago
HI, I ordered as express delivery Armani jeans on 2nd of June and after 10 days still not received and no info about it..
Helpful Report
Posted 8 years ago
Hi, I can see this parcel was returned to sender by the courier. A refund has now been issued for this order. Please allow 3-5 working days for this refund to be processed. Sorry for any inconvenience caused. Kind regards, Cruise.
Posted 8 years ago
Arrived a day after I ordered and items where well packaged!
Helpful Report
Posted 8 years ago
I didn't receive the bag I purchased and sent you 3 E-Mails in that regard but didn't receive any answer. The Givenchy bag is expensive and I want a refund fast as possible.
Helpful Report
Posted 8 years ago
Hi, I can see this parcel was returned to sender by the courier. A refund has now been issued for this order. Please allow 3-5 working days for this refund to be processed. Sorry for any inconvenience caused. Kind regards, Cruise.
Posted 8 years ago
Great product, fast shipment and very satisfied.
Helpful Report
Posted 8 years ago
Good quality clothes and great service
Helpful Report
Posted 8 years ago
The shoes came in acceptable condition. Although, upon receiving the shoes, the sticker on the inner sole has been torn out which left a mark in the inner sole.
Helpful Report
Posted 8 years ago
Great deals Speedy delivery Easy to use website
Helpful Report
Posted 8 years ago
Great product Great prices Great service
Helpful Report
Posted 8 years ago
Superb service
Helpful Report
Posted 8 years ago
Loved my clothes I bought!! best prices I could find! I'll be shopping here again soon!
Helpful Report
Posted 8 years ago
Speedy delivery.. great packaging... top quality products
Helpful Report
Posted 8 years ago
Brilliant choice and fast delivery
Helpful Report
Posted 8 years ago
Ordered a T-Shirt which arrived carefully packaged 2 days later. Very happy with the service.
Helpful Report
Posted 8 years ago
Good choice, quick delivery, easy to use and easy to navigate web pages.
Helpful Report
Posted 8 years ago
Absolutely first class service & great delivery times, keeping me informed throughout! First class.
Helpful Report
Posted 8 years ago
Quick delivery, efficient and easy to use website, good range of products in my price range
Helpful Report
Posted 8 years ago
Good customer service. Very friendly and approachable.
Helpful Report
Posted 8 years ago
Good delivery times and had a product out of stock everywhere else
Helpful Report
Posted 8 years ago
Great service great website fast service very happy customer recommend to all friends
Helpful Report
Posted 8 years ago
CRUISE is rated 3.9 based on 11,541 reviews