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CRUISE Reviews

3.9 Rating 11,541 Reviews
70 %
of reviewers recommend CRUISE
3.9
Based on 11,541 reviews
Shipping & Delivery
Delivery Methods
Courier
Average Delivery Time
Within 5 Days
On-time Delivery
Greater than 82%
Accurate And Undamaged Orders
Greater than 90%
Customer Service
Communication Channels
Telephone, Email, Live Chat
Queries Resolved In
Under An Hour
Customer Service
4.1 out of 5
Returns & Refunds
Refunds Process
Difficult
Returns Process
Easy
Read CRUISE Reviews
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Phone:

0845 1641758

Email:

customercare@cruisefashion.com

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CRUISE 1 star review on 8th March 2026
Christine Mitchell
CRUISE 1 star review on 19th December 2025
David D. Williams
CRUISE 1 star review on 20th March 2024
Paniz
CRUISE 1 star review on 30th September 2022
EllieD
CRUISE 1 star review on 30th September 2022
EllieD
CRUISE 1 star review on 30th September 2022
EllieD
CRUISE 1 star review on 30th September 2022
EllieD
49
Anonymous
Anonymous  // 01/01/2019
I love the quality of the clothes and the service is second to none
Helpful Report
Posted 9 years ago
Known brands for good price
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Posted 9 years ago
Known brands on good prices could be found during sale
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Posted 9 years ago
Quick delivery
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Posted 9 years ago
Brilliant price and quality
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Posted 9 years ago
Great service. Living in Spain now and can still get my favourite gear. delivery time was great
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Posted 9 years ago
Delivery within 2 days really quick
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Posted 9 years ago
Excellent service Wide range of designer goods
Helpful Report
Posted 9 years ago
It made me happy because I bought the shorts for my brother on his first lads holiday, as soon as they were delivered and I gave them to him he had them straight on great fit and away he went! Speedy delivery! Love using cruise
Helpful Report
Posted 9 years ago
Clothes are always top quality and service to match.
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Posted 9 years ago
Perfectly happy! Order received in a timely manner and packaged Very Well. Thank You.
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Posted 9 years ago
Love how the items come well packed and in a lovely zipped bag!
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Posted 9 years ago
Delighted with the dress as birthday present for my wife. Prompt service & delivery on time. Thanks
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Posted 9 years ago
Was pleased with my product just wasn't right size . Was gonna take it in store but was told on phone that they couldn't change size even though they had sizes . That was only disappointment. Now I have sent it back and awaiting new size to come back . Hopefully it won't take long . I have shopped with cruise before and had great shopping experience. I think it would have been easier to go to store this time though
Helpful Report
Posted 9 years ago
I HAVE SHOPPED WITH YOURSELVES ONLINE AND IN STORE (GLASGOW)FOR A NUMBER OF YEARS NOW. THE SERVICE PROVIDED ON EVERY OCCASION IS EXCELLENT XXX THE STAFF IN YOUR GLASGOW SHOP ARE FABULOUS, FRIENDLY AND ALWAYS HELPFUL
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Posted 9 years ago
Great service and delivery
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Posted 9 years ago
Superb selection, excellent prices & fantastic service - first class, would highly recommend!!
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Posted 9 years ago
Would be great if free postage for returns
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Posted 9 years ago
First class service all the time
Helpful Report
Posted 9 years ago
Vast range of designers at decent prices plus money off deals are always good.
Helpful Report
Posted 9 years ago
CRUISE is rated 3.9 based on 11,541 reviews