CRUISE Reviews

Name: CRUISE
Rating: 3.91

3.9 Rating 11,541 Reviews

70 %

of reviewers recommend CRUISE

3.9

Based on 11,541 reviews

Shipping & Delivery
Delivery Methods	Courier
Average Delivery Time	Within 5 Days
On-time Delivery	Greater than 82%
Accurate And Undamaged Orders	Greater than 90%
Customer Service
Communication Channels	Telephone, Email, Live Chat
Queries Resolved In	Under An Hour
Customer Service	4.1 out of 5
Returns & Refunds
Refunds Process	Difficult
Returns Process	Easy

Visit Website

Phone:

0845 1641758

Email:

customercare@cruisefashion.com

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Anonymous

Anonymous // 01/01/2019

Sort by: Most Recent Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“Items came with quick delivery”

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Posted 9 years ago

“Great selection and quality”

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Posted 9 years ago

“The price I paid was 340 yet when my goods arrived it says 305 on the box ??”

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Posted 9 years ago

HI, All items are checked before dispatch and therefore I can only apologize that your item was sent with an in-store sale sticker attached. As you may agree, prices differ between retail and on-line outlets. As the advertised price was paid, we are unable to issue a refund for the difference in amounts. I apologize for any confusion that this may have caused. Kind regards, Cruise.

Posted 9 years ago

“Very fast delivery,”

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Posted 9 years ago

“Quick delivery and bday discount code”

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Posted 9 years ago

“I purchased a £255 pair of shoes for £71 and I expected some flaw, perhaps without a box but no. They came perfect in a perfect box and I have spent hundreds in Cruise and my experience never differed from spending £71 to spending £700. Amazing!”

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Posted 9 years ago

“Only got half my order”

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Posted 9 years ago

“Great selection at good price ranges , speedy delivery , quality 👍👍”

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Posted 9 years ago

“Bought 2 suits at combined retail value of £790 both arrived thrown together in a single bag with additional £6 for delivery. Returned at cost of another £6. Will not purchase from cruise again. Dissapointed.”

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Posted 9 years ago

“Ordered 2 pairs of shoes at a great price very fast delivery and sent 1 pair back and refund went back in within a few days great experience with company would shop again”

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Posted 9 years ago

“The t shirt was ok but the only down side was the damaged box.”

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Posted 9 years ago

“Shipping was very fast!”

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Posted 9 years ago

“Great selection. Good service. Fast delivery”

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Posted 9 years ago

“Awesome service. Great selection. Will buy again”

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Posted 9 years ago

“I received an excellent product that came in just a few days. Really pleased with my order”

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Posted 9 years ago

“Good delivery good website . Quality of tommy jeans tshirt i recieved not great”

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Posted 9 years ago

“My parcel do not be arrived. It is located from 17 May in London. Today is 25 May!! Your service is so bad! Where is my items???”

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Posted 9 years ago

“Service 100%”

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Posted 9 years ago

“Brilliant was kept up to date with delivery time even who was going to deliver it perfectly packed and well pleased with my order thank you very much 👏”

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Posted 9 years ago

“Excellently customer service. Rectified an error I made on the order efficiently and effectively. Prompt delivery too.”

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Posted 9 years ago

CRUISE is rated 3.9 based on 11,541 reviews