CRUISE Reviews

Name: CRUISE
Rating: 3.91

3.9 Rating 11,541 Reviews

70 %

of reviewers recommend CRUISE

3.9

Based on 11,541 reviews

Shipping & Delivery
Delivery Methods	Courier
Average Delivery Time	Within 5 Days
On-time Delivery	Greater than 82%
Accurate And Undamaged Orders	Greater than 90%
Customer Service
Communication Channels	Telephone, Email, Live Chat
Queries Resolved In	Under An Hour
Customer Service	4.1 out of 5
Returns & Refunds
Refunds Process	Difficult
Returns Process	Easy

Visit Website

Phone:

0845 1641758

Email:

customercare@cruisefashion.com

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Anonymous

Anonymous // 01/01/2019

Sort by: Most Recent Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“Was ok service one of my tops was ripped but ill send it back was no problem realy decent service”

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Posted 8 years ago

“Fast delivery”

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Posted 8 years ago

“fast postage, great packaging.”

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Posted 8 years ago

“Ordered online in Glasgow store and by Tuesday morning the shoes had arrived in my house in LONDON. Great experience”

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Posted 8 years ago

“Website fantastic and shops match that, however £6.99 for delivery which does not include returns is outrageous, you can not be charging top delivery prices for standard delivery and not getting returns includes. Would review pirce or change it where returns are included, presides that brilliant.”

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Posted 8 years ago

“I like this shop”

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Posted 8 years ago

“Great service and experience every time I shop at Cruise either online or in store. Staff are always very polite and helpful. Glasgow Cruise is my favourite shop in the City. My wife has the same opinion as myself. Would always recommend Cruise to family and friends.”

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Posted 8 years ago

“Excellent choice of products and the sales are always exceptional! Love Cruise!”

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Posted 8 years ago

“Quick delivery, great service. Happy customer!”

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Posted 8 years ago

“Bad delivery time”

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Posted 8 years ago

“Good service but delivery is really expensive and won't be purchasing again from website”

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Posted 8 years ago

“Speedy delivery! Was great to get them so soon. Also another point in addition I’d like to arise is the DPD drop off point was where I work so was super easy to collect only negative was the price of the delivery charge. All in all absolutely great service!”

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Posted 8 years ago

“Great products. Great service. Fantastic quality.”

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Posted 8 years ago

“Happy with my purchase.”

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Posted 8 years ago

“Stuff is pricy, only worth buying on sale”

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Posted 8 years ago

“No complaints,quick reliable service”

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Posted 8 years ago

“All was ok until Cruise suddenly requested the package to be returned from DPD. No explanation why. Impossible to get through to customer service. Will never shop from Cruise again!”

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Posted 8 years ago

“I ordered a pair of Adidas gazelles from your website and in the images shown the shoes appeared a light blue. However, when I received them they were a much darker duck egg green. I then go to return the shoes only to find I have to pay for the stamp and postage. This is simply unacceptable service.”

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Posted 8 years ago

“Cruise is as brilliant as ever fast delivery and a great return service 100% all the time”

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Posted 8 years ago

“Garment I ordered was dirty . Would have returned it but I really needed it . Deliver was fast.”

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Posted 8 years ago

CRUISE is rated 3.9 based on 11,541 reviews