CRUISE Reviews

Name: CRUISE
Rating: 3.91

3.9 Rating 11,541 Reviews

70 %

of reviewers recommend CRUISE

3.9

Based on 11,541 reviews

Shipping & Delivery
Delivery Methods	Courier
Average Delivery Time	Within 5 Days
On-time Delivery	Greater than 82%
Accurate And Undamaged Orders	Greater than 90%
Customer Service
Communication Channels	Telephone, Email, Live Chat
Queries Resolved In	Under An Hour
Customer Service	4.1 out of 5
Returns & Refunds
Refunds Process	Difficult
Returns Process	Easy

Visit Website

Phone:

0845 1641758

Email:

customercare@cruisefashion.com

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Anonymous

Anonymous // 01/01/2019

Sort by: Most Recent Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“The staff r very friendly. I really like the online outlet but miss the outlet store in Glasgow Fort....the store had the best bargains. The staff in the outlet were fab....Sean the manager was really top of his game. The variety of brands is amazing.”

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Posted 6 years ago

“Got what I wanted (last minute birthday pressie for sis) and delivery on a Sunday!! Awesome”

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Posted 6 years ago

“Très beaux articles, merci”

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Posted 6 years ago

“On my last order I payed extra for next day delivery and did not get the item to 2 days later very disappointed will not be shopping with yous again👎🏻”

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Posted 6 years ago

“Absolutely delighted with my purchase and extra 20 % discount definitely shop here again second to none fantastic customer service Cruise”

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Posted 6 years ago

“I would have gave 5 stars but I feel the postage is quite high I saved money on clothes but feel paid it bck with postage”

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Posted 6 years ago

“top came all marked”

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Posted 6 years ago

“Great service, just unfortunate my son doesn’t like the jacket, teenagers!!”

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Posted 6 years ago

“Fast delivery and quality clothing”

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Posted 6 years ago

“I ordered a large coat on next day delivery which cost me £10 extra as a birthday present but when it come it had large stickers on the parcel bag and polythene bag but the actual size of the coat was a small so then I have had to pay for it to be sent back away costing me more money”

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Posted 6 years ago

“Excellent service from start to finish.”

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Posted 6 years ago

“This is site is not as good as before. You can’t contact them through email or by phone lately. Even tho I have wrote to them a few times.”

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Posted 6 years ago

“Think it’s shocking you have to pay to return items that are faulty.”

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Posted 6 years ago

“I really enjoy the 20% discounts that you occasionally offer but the discount is immediately given back when you have to pay £6.99 for delivery”

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Posted 6 years ago

“Loved the purchase and arrived in good shape and great price too.”

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Posted 6 years ago

“Always amazing services”

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Posted 6 years ago

“Item was lost in delivery and has taken 3 phone calls to customer service to find that out. Promised a replacement but up until now no emails or texts to confirm this. Waste of time.”

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Posted 6 years ago

“Always excellent products my only moan is delivery charge I feel is high most other high end products delivery is free”

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Posted 6 years ago

“Excellent. Will definitely recommend.”

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Posted 6 years ago

“Staff where very nice when I collected my trainers. Trainer are nice, comfy and good price”

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Posted 6 years ago

CRUISE is rated 3.9 based on 11,541 reviews