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CRUISE Reviews

3.9 Rating 11,540 Reviews
70 %
of reviewers recommend CRUISE
3.9
Based on 11,540 reviews
Shipping & Delivery
Delivery Methods
Courier
Average Delivery Time
Within 5 Days
On-time Delivery
Greater than 82%
Accurate And Undamaged Orders
Greater than 90%
Customer Service
Communication Channels
Telephone, Email, Live Chat
Queries Resolved In
Under An Hour
Customer Service
4.1 out of 5
Returns & Refunds
Refunds Process
Difficult
Returns Process
Easy
Read CRUISE Reviews
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Phone:

0845 1641758

Email:

customercare@cruisefashion.com

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CRUISE 1 star review on 8th March 2026
Christine Mitchell
CRUISE 1 star review on 19th December 2025
David D. Williams
CRUISE 1 star review on 20th March 2024
Paniz
CRUISE 1 star review on 30th September 2022
EllieD
CRUISE 1 star review on 30th September 2022
EllieD
CRUISE 1 star review on 30th September 2022
EllieD
CRUISE 1 star review on 30th September 2022
EllieD
49
Anonymous
Anonymous  // 01/01/2019
EXCELLENT PROMPT DELIVERY AND ITEMS ALWAYS COME IN A STYLISH CRUISE COVER BAG
Helpful Report
Posted 8 years ago
Really happy, Fast delivery.
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Posted 8 years ago
Delivery was fast, sale was excellent
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Posted 8 years ago
Diffently would used this website again fast delivery excellent service
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Posted 8 years ago
Really happy
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Posted 8 years ago
Gr8 fast service lve my V Westwood trainers ๐Ÿ˜
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Posted 8 years ago
Great selection of products.Always put on great sale with plenty of bargains to be had.
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Posted 8 years ago
Absolutely loved the service delivery was prompt and quick
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Posted 8 years ago
I do not recieve my order and when I email you do I not recieve an answer. Ref CRUS40000043286013
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Posted 8 years ago
Bargain sale
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Posted 8 years ago
Very fast efficient service and very pleased with item purchased.
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Posted 8 years ago
I ordered my jacket and it said it would take 5-7 days to arrive but it arrived early. The quality is excellent but itโ€™s too big so need to send it back to get a smaller size.
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Posted 8 years ago
Delivery was outstanding and product arrived the next day. Tad expensive though. I use cruise quite a lot and have ordered one of the products I ordered before. The first one was superb and arrived boxed and packaged as you would expect. However the one I ordered this time arrived in bubble wrap only. Love the product but extremely dissatisfied with the packaging. Understand it may be the last one and from display in one of the shops, but would have expected to be told or advised that product wasn't complete.
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Posted 8 years ago
The website is easy to navigate, checkout is quick and simple. Delivery is always fast and items are beautifully packaged. Overall a great online shopping experience!
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Posted 8 years ago
Absolutely fantastic service from the minute I placed my order up until i received it!! Also very quick delivery!!
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Posted 8 years ago
Quick delivery, quality item.
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Posted 8 years ago
Helpful staff. Lovely early sales.
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Posted 8 years ago
Everything was perfect. Size, delivery, quality of item . I'm a regular buyer from Cruise Belfast shop but was my first time ordering online. Well done Cruise. You have me now as a regular online buyer
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Posted 8 years ago
Everything was perfect. My first time with online Cruise but a regular buyer from Cruise Belfast shop. Always i have been a bit reluctant to buy online designer clothing as many reviews with bad experience i read online. Not with Cruise Already i look online for more purchases. Well done Cruise ๐Ÿ‘You have a new buyer online
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Posted 8 years ago
Great website. Fast Delivery and Excellent choice.
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Posted 8 years ago
CRUISE is rated 3.9 based on 11,540 reviews