Login
Start Free Trial Are you a business? Click Here

CRUISE Reviews

3.9 Rating 11,541 Reviews
70 %
of reviewers recommend CRUISE
3.9
Based on 11,541 reviews
Shipping & Delivery
Delivery Methods
Courier
Average Delivery Time
Within 5 Days
On-time Delivery
Greater than 82%
Accurate And Undamaged Orders
Greater than 90%
Customer Service
Communication Channels
Telephone, Email, Live Chat
Queries Resolved In
Under An Hour
Customer Service
4.1 out of 5
Returns & Refunds
Refunds Process
Difficult
Returns Process
Easy
Read CRUISE Reviews
Visit Website

Phone:

0845 1641758

Email:

customercare@cruisefashion.com

Write Your review

CRUISE 1 star review on 8th March 2026
Christine Mitchell
CRUISE 1 star review on 19th December 2025
David D. Williams
CRUISE 1 star review on 20th March 2024
Paniz
CRUISE 1 star review on 30th September 2022
EllieD
CRUISE 1 star review on 30th September 2022
EllieD
CRUISE 1 star review on 30th September 2022
EllieD
CRUISE 1 star review on 30th September 2022
EllieD
49
Anonymous
Anonymous  // 01/01/2019
“Because of quick delivery and telling me its due to be delivered with the time it due to arrive at my door”
Helpful Report
Posted 8 years ago
“I had no problems with my delivery but it would have been better if I had more delivery pickup options and it would be nice if cruise would reduce delivery charges”
Helpful Report
Posted 8 years ago
“Nice packaging and quick delivery”
Helpful Report
Posted 8 years ago
“I ordered two items from n the Sunday and they arrived the following morning”
Helpful Report
Posted 8 years ago
“Fantastic service and one of the best deals I have ever had”
Helpful Report
Posted 8 years ago
“Big dirty mark on tshirt was a present have never been so angry”
Helpful Report
Posted 8 years ago
“Very quick service and good”
Helpful Report
Posted 8 years ago
“It was the best price for the jumper my son wanted and had the size, and the delivery was quick”
Helpful Report
Posted 8 years ago
“Great quality product an great delivery service”
Helpful Report
Posted 8 years ago
“Fast delivery satisfied customer”
Helpful Report
Posted 8 years ago
“prompt delivery, would recommend”
Helpful Report
Posted 8 years ago
“Everything works so perfect. Excellent crew!”
Helpful Report
Posted 8 years ago
“The the wrong item got delivered then was out of stock when I wanted to exchange had to travel to Nottingham to get the item and the free postage label never arrived had to pay to for return when it was your mistake”
Helpful Report
Posted 8 years ago
“Quality products, excellent service and speedy delivery”
Helpful Report
Posted 8 years ago
“Website is easy to shop from & parcel was delivered much quicker than the time given. Great.”
Helpful Report
Posted 8 years ago
“The sale prices were very tempting and ultimately enticed me to make a purchase. However, on arrival my items were the wrong sizes than what I believed I had ordered. Therefore currently returned for an exchange to which I have had to pay the postage. 😡”
Helpful Report
Posted 8 years ago
“Excellent service - products delivered next day.”
Helpful Report
Posted 8 years ago
“As always, best online retailer for me. Great selection of all brands and product types and delivery is always very quick”
Helpful Report
Posted 8 years ago
“Extremely happy with Service order was there two days later . Very Quick.”
Helpful Report
Posted 8 years ago
“Fast delivery, quality clothes.”
Helpful Report
Posted 8 years ago
CRUISE is rated 3.9 based on 11,541 reviews