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CRUISE Reviews

3.9 Rating 11,540 Reviews
70 %
of reviewers recommend CRUISE
3.9
Based on 11,540 reviews
Shipping & Delivery
Delivery Methods
Courier
Average Delivery Time
Within 5 Days
On-time Delivery
Greater than 82%
Accurate And Undamaged Orders
Greater than 90%
Customer Service
Communication Channels
Telephone, Email, Live Chat
Queries Resolved In
Under An Hour
Customer Service
4.1 out of 5
Returns & Refunds
Refunds Process
Difficult
Returns Process
Easy
Read CRUISE Reviews
Visit Website

Phone:

0845 1641758

Email:

customercare@cruisefashion.com

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CRUISE 1 star review on 8th March 2026
Christine Mitchell
CRUISE 1 star review on 19th December 2025
David D. Williams
CRUISE 1 star review on 20th March 2024
Paniz
CRUISE 1 star review on 30th September 2022
EllieD
CRUISE 1 star review on 30th September 2022
EllieD
CRUISE 1 star review on 30th September 2022
EllieD
CRUISE 1 star review on 30th September 2022
EllieD
49
Anonymous
Anonymous  // 01/01/2019
I had no problems with my delivery but it would have been better if I had more delivery pickup options and it would be nice if cruise would reduce delivery charges
Helpful Report
Posted 8 years ago
Nice packaging and quick delivery
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Posted 8 years ago
I ordered two items from n the Sunday and they arrived the following morning
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Posted 8 years ago
Fantastic service and one of the best deals I have ever had
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Posted 8 years ago
Big dirty mark on tshirt was a present have never been so angry
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Posted 8 years ago
Very quick service and good
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Posted 8 years ago
It was the best price for the jumper my son wanted and had the size, and the delivery was quick
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Posted 8 years ago
Great quality product an great delivery service
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Posted 8 years ago
Fast delivery satisfied customer
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Posted 8 years ago
prompt delivery, would recommend
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Posted 8 years ago
Everything works so perfect. Excellent crew!
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Posted 8 years ago
The the wrong item got delivered then was out of stock when I wanted to exchange had to travel to Nottingham to get the item and the free postage label never arrived had to pay to for return when it was your mistake
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Posted 8 years ago
Quality products, excellent service and speedy delivery
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Posted 8 years ago
Website is easy to shop from & parcel was delivered much quicker than the time given. Great.
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Posted 8 years ago
The sale prices were very tempting and ultimately enticed me to make a purchase. However, on arrival my items were the wrong sizes than what I believed I had ordered. Therefore currently returned for an exchange to which I have had to pay the postage. 😡
Helpful Report
Posted 8 years ago
Excellent service - products delivered next day.
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Posted 8 years ago
As always, best online retailer for me. Great selection of all brands and product types and delivery is always very quick
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Posted 8 years ago
Extremely happy with Service order was there two days later . Very Quick.
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Posted 8 years ago
Fast delivery, quality clothes.
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Posted 8 years ago
So great! I recommend it.
Helpful Report
Posted 8 years ago
CRUISE is rated 3.9 based on 11,540 reviews