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CRUISE Reviews

3.9 Rating 11,540 Reviews
70 %
of reviewers recommend CRUISE
3.9
Based on 11,540 reviews
Shipping & Delivery
Delivery Methods
Courier
Average Delivery Time
Within 5 Days
On-time Delivery
Greater than 82%
Accurate And Undamaged Orders
Greater than 90%
Customer Service
Communication Channels
Telephone, Email, Live Chat
Queries Resolved In
Under An Hour
Customer Service
4.1 out of 5
Returns & Refunds
Refunds Process
Difficult
Returns Process
Easy
Read CRUISE Reviews
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Phone:

0845 1641758

Email:

customercare@cruisefashion.com

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CRUISE 1 star review on 8th March 2026
Christine Mitchell
CRUISE 1 star review on 19th December 2025
David D. Williams
CRUISE 1 star review on 20th March 2024
Paniz
CRUISE 1 star review on 30th September 2022
EllieD
CRUISE 1 star review on 30th September 2022
EllieD
CRUISE 1 star review on 30th September 2022
EllieD
CRUISE 1 star review on 30th September 2022
EllieD
49
Anonymous
Anonymous  // 01/01/2019
First class, next day delivery and item was well packaged and of top quality.
Helpful Report
Posted 8 years ago
so good store
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Posted 8 years ago
servicio rapido y sin problema, y muy buenos precios.
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Posted 8 years ago
Dear cruise fashion I request two but no feed back -------------------------------------- First i want to receive Invoice letter, that include korea-EU coment and sign "The exporter of the products covered by this document, declares that except where otherwise clearly indicated, these products are of EU preferential origin." Second i want to refund VAT thank you -----Original Message----- From: Order Processed Dear Youngmi Cho, Order reference number: CRUS40000043564535
Helpful Report
Posted 8 years ago
Arrived earlier than expected
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Posted 8 years ago
Item delivered within a couple of days. Packiging was excelent! Stone Island Cashmere in zipped protective bag. I Was notified of item being depatched and est delivery and the courier service was bang on time. Quality!
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Posted 8 years ago
My son is very, very happywith his new CP jacket and is the envy of most of his friends. Many thanks from a happy dad..
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Posted 8 years ago
Great product and fast shipping to Sweden.
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Posted 8 years ago
Speedy delivery! Products are ace!! 👌🏻
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Posted 8 years ago
Competitive sale prices, quick order processing and deliver.
Helpful Report
Posted 8 years ago
GREAT DESIGNER GEAR AT GREAT PRICES
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Posted 8 years ago
great service. on this occasion i had to send the items back as to small.
Helpful Report
Posted 8 years ago
From placing my order to receiving the item it took less than 24 hours and it was on a 3 to 5 day service. How can you ask for more than that. Can't recommend cruise highly enough.
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Posted 8 years ago
brillianttttttttttttttt
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Posted 8 years ago
Fast delivery, no problems with items or service at all.
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Posted 8 years ago
Excellent service
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Posted 8 years ago
Ordered a ted baker purse packaged nicely and was a beautiful purse
Helpful Report
Posted 8 years ago
Ordering from the Cruise website was easy and I was kept up to date on the location of my parcel. The speed of my purchase was very fast. Definitely will do more online purchasing & will recommend Cruise online ordering.
Helpful Report
Posted 8 years ago
Easy transaction. Fast delivery. Amazing selection. Perfect all round.
Helpful Report
Posted 8 years ago
Because of quick delivery and telling me its due to be delivered with the time it due to arrive at my door
Helpful Report
Posted 8 years ago
CRUISE is rated 3.9 based on 11,540 reviews