CRUISE Reviews

Name: CRUISE
Rating: 3.91

3.9 Rating 11,540 Reviews

70 %

of reviewers recommend CRUISE

3.9

Based on 11,540 reviews

Shipping & Delivery
Delivery Methods	Courier
Average Delivery Time	Within 5 Days
On-time Delivery	Greater than 82%
Accurate And Undamaged Orders	Greater than 90%
Customer Service
Communication Channels	Telephone, Email, Live Chat
Queries Resolved In	Under An Hour
Customer Service	4.1 out of 5
Returns & Refunds
Refunds Process	Difficult
Returns Process	Easy

Visit Website

Phone:

0845 1641758

Email:

customercare@cruisefashion.com

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Anonymous

Anonymous // 01/01/2019

Sort by: Most Recent Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“Bought a Stone Island Logo bag. Turned up without the shoulder strap cover. Called twice to try and rectify the problem. No solution and still waiting for any call back.”

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Posted 8 years ago

“Sales are great and products are of high quality”

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Posted 8 years ago

“Fast delivery!”

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Posted 8 years ago

“Fabulous choice of goods and delivery service 1st class.”

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Posted 8 years ago

“Quick ,easy site to order from”

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Posted 8 years ago

“Excellent service and product choice. Loving my new Gucci bag”

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Posted 8 years ago

“My 15 year old son was very happy with the quality of his new coat, will definitely order again”

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Posted 8 years ago

“Customer service extremely unfriendly and not at all helpful!”

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Posted 8 years ago

“Great service and delivery time”

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Posted 8 years ago

“Cruise has fantastic products but the only drawback to their service is the lack of a prepaid return postage option in the event your items do not fit. Something that their competitors have over them.”

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Posted 8 years ago

“Great seller, fast delivery highly recommended. Thank you.”

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Posted 8 years ago

“Love my Valentino's! Thank you”

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Posted 8 years ago

“Great choice of items to buy whether in the sale or not. Postage is fast and reliable. The only thing that is a negative is paying for returns.”

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Posted 8 years ago

“I have purchased a pair of ETQ Amsterdam sneakers on sale. Ordered with express delivery they have arived in Thessaloniki, Greece in 3 days. Product perfectly packed in original box and black eco cotton bag and as on picture show on the website. Smooth shooping. Good job!”

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Posted 8 years ago

“Just got pair of etq sneakers with 50% off. Express delivery in 2 days. Bravo!”

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Posted 8 years ago

“Fast delivery!! Good price!!!!”

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Posted 8 years ago

“Nice quality clothing. Already perfect no faults and delivered on time.”

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Posted 8 years ago

“Quick, efficient delivery”

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Posted 8 years ago

“Very fast order processing and shipping, high goods quality makes me fully satisfied !”

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Posted 8 years ago

“Quick delivery, good quality better than expected. Only washed once and so far so good. My teenage boy loves it.”

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Posted 8 years ago

CRUISE is rated 3.9 based on 11,540 reviews