CRUISE Reviews

Name: CRUISE
Rating: 3.91

3.9 Rating 11,540 Reviews

70 %

of reviewers recommend CRUISE

3.9

Based on 11,540 reviews

Shipping & Delivery
Delivery Methods	Courier
Average Delivery Time	Within 5 Days
On-time Delivery	Greater than 82%
Accurate And Undamaged Orders	Greater than 90%
Customer Service
Communication Channels	Telephone, Email, Live Chat
Queries Resolved In	Under An Hour
Customer Service	4.1 out of 5
Returns & Refunds
Refunds Process	Difficult
Returns Process	Easy

Visit Website

Phone:

0845 1641758

Email:

customercare@cruisefashion.com

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Anonymous

Anonymous // 01/01/2019

Sort by: Most Recent Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“Found the Fendi slides at a really good price and it was delivered the next day...no complaints and definitely shopping there again!”

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Posted 8 years ago

“Fabulous! 5 star service”

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Posted 8 years ago

“After dealing with Tessuti who mess my order up four times I ended up ordering the same item from Cruise which arrived the next day. Cant fault them at all and will 100% use again.”

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Posted 8 years ago

“Price & quality of the product, well presented with nice finishing touches. Speed of the delivery was 1st class.”

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Posted 8 years ago

“Great products amazing prices and quality, will definitely be using cruise outlet again and recommending to friends and family”

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Posted 8 years ago

“quality clothes”

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Posted 8 years ago

“Great customer services, quick delivery and keeps you up to date with delivery progress. Love cruise! Kirstin”

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Posted 8 years ago

“Easy to order service. It arrived promptly and well packaged”

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Posted 8 years ago

“I was worried about the bad reviews but happily suprised that everything went well. I could have used free shipping when paying 500 usd for a tshirt.”

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Posted 8 years ago

“Big brands small price!”

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Posted 8 years ago

“fast delivery and properly packed”

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Posted 8 years ago

“Cruise is one of the best designer website.”

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Posted 8 years ago

“I ordered a two piece suit and only the jacket arrived. I phoned and the advisor unapologetically told me they could check what went wrong and provided no advice on when or if the trousers would be dispatched. When the trousers did arrive they were the incorrect size and before they would send me out the correct size they would have to receive the trousers which I would have to send back - which they would not send return packaging for.”

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Posted 8 years ago

“Fast delivery to Sweden and helpful customer care.”

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Posted 8 years ago

“All is perfect”

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Posted 8 years ago

“Usual excellent service”

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Posted 8 years ago

“Best regards from Romania!”

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Posted 8 years ago

“I'm very happy, you shipped very fast.”

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Posted 8 years ago

“It's very hard to recommend cruise or flannel to a friend and I will tell you why ? I made the order and yes the shoes is a great price reduced but the box is all broken and can't gift them , or in the past t-shirt dirty had to send it back , sunglasses case again dirty , too many times is happening . Than you need to pay to send them back yourself . When you place an order you will never know what to exspect to be wrong . . All they have to do is check what are you sending , fire the staff who is not doing the job propley . It's a frustrating exsperience to shop with the flannel's group very hard to reccomand to .”

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Posted 8 years ago

“Excellent service, fast delivery, good communication ⭐️”

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Posted 8 years ago

CRUISE is rated 3.9 based on 11,540 reviews