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CRUISE Reviews

3.9 Rating 11,540 Reviews
70 %
of reviewers recommend CRUISE
3.9
Based on 11,540 reviews
Shipping & Delivery
Delivery Methods
Courier
Average Delivery Time
Within 5 Days
On-time Delivery
Greater than 82%
Accurate And Undamaged Orders
Greater than 90%
Customer Service
Communication Channels
Telephone, Email, Live Chat
Queries Resolved In
Under An Hour
Customer Service
4.1 out of 5
Returns & Refunds
Refunds Process
Difficult
Returns Process
Easy
Read CRUISE Reviews
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Phone:

0845 1641758

Email:

customercare@cruisefashion.com

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CRUISE 1 star review on 8th March 2026
Christine Mitchell
CRUISE 1 star review on 19th December 2025
David D. Williams
CRUISE 1 star review on 20th March 2024
Paniz
CRUISE 1 star review on 30th September 2022
EllieD
CRUISE 1 star review on 30th September 2022
EllieD
CRUISE 1 star review on 30th September 2022
EllieD
CRUISE 1 star review on 30th September 2022
EllieD
49
Anonymous
Anonymous  // 01/01/2019
Great quality and quick delivery
Helpful Report
Posted 8 years ago
Always fast delivery and I little black bags they come in.
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Posted 8 years ago
Excellent service, prompt delivery which is received in fabulous packaging and not to mention great priced to match and go much further with reductions than other sites. I would recommend to one and all.
Helpful Report
Posted 8 years ago
Brilliant prices and very fast delivery
Helpful Report
Posted 8 years ago
Happy g Fast delivery good service
Helpful Report
Posted 8 years ago
I had my first order, but I am upset because I have a problem with the scarf. I'd like to receive a normal product for international deliveries.
Helpful Report
Posted 8 years ago
Fantastic service. Speedy and efficient. Thank you, would not hesitate to use again.
Helpful Report
Posted 8 years ago
Quality garments presented everytime. I browse in time for Xmas for my son, last year also, garments are always available and never have to return. Always included is a zip garment bag also and delivered the next day with no fuss by DPD giving a time of arrival. Excellent
Helpful Report
Posted 8 years ago
Really happy got an absolute bargain and delivery to Ireland was super quick
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Posted 8 years ago
Terrible normally is fantastic however, sent me the wrong jacket from what I ordered and still waiting on the correct one!
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Posted 8 years ago
Size was incorrect on the product label so the top was the wrong size.
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Posted 8 years ago
Fast reliable and nice swag
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Posted 8 years ago
Well it will make me happy if you send me discounts every time I shop with you . Thanks
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Posted 8 years ago
20% off on my birthday. Bought a new Canada goose coat.
Helpful Report
Posted 8 years ago
Quick delivery when ordered and one of my items the name tag was coming off phoned cruise in Newcastle and was happy to tac it back on with no fuss! Deffiantly happy customer
Helpful Report
Posted 8 years ago
lower price better items
Helpful Report
Posted 8 years ago
good items、price and style、good delievery but not the DHL delievery to china.I mean DHL is great but not suitable for sending personal package to China
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Posted 8 years ago
Quick delivery and great tshirt, I love how items arrive in a cruise bag, makes it feel that bit more special
Helpful Report
Posted 8 years ago
Postage a little expenisve but items very good, great selection of clothing and good communication
Helpful Report
Posted 8 years ago
Bought a nice coat at a good price
Helpful Report
Posted 8 years ago
CRUISE is rated 3.9 based on 11,540 reviews