Curbee Reviews

Name: Curbee
Rating: 4.75

4.8 Rating 853 Reviews

93 %

of reviewers recommend Curbee

Company Reviews

Questions

Metrics

4.8

Based on 853 reviews

Shipping & Delivery
Delivery Methods	Own Driver
Average Delivery Time	Next Day
On-time Delivery	97%
Accurate And Undamaged Orders	100%
Customer Service
Communication Channels	Telephone, Email, Live Chat
Queries Resolved In	Under An Hour
Customer Service	4.9 out of 5

Visit Website

Phone:

6504390010

Email:

support@curbee.com

Location:

10218 Imperial Avenue
95014

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Curbee 5 star review on 1st November 2023

Frank Mario Castellon

"Saying goodbye to the old fashion way of auto care and service! I've found a new way of being more efficient with my time and money. After my regular mechanic couldn't fit me in on his schedule and wanted to me leave my car a full day for a simple brake pad replacement, the universe read my mind and I heard a commercial on the radio for Curbee. Intrigued by convenience of a mobile mechanic I went online and requested a quote. A day later (faster than my mechanic) I had a quote emailed to me breaking down the parts and labor costs. To my complete surprise and amazement it was 50% less than my mechanic in a fraction of the time in labor. I was able to call and schedule the service for 2 days later and just in time for my next Turo guest's reservation. \r\nI have to say that a company culture is evident by the attitude and interaction you have with it's employees. Not only was everyone I spoke with, from customer service to mechanic friendly, they were honest and genuinely happy people. They seemed to love their jobs and it shows. Working with people who value your business and enjoy their work makes all the difference. \r\nAs for the experience I had with my service, hands down top notch. The mechanic arrived at my business on time, accessed my car via lockbox and did his assessment. Turns out I didn't need any brake work for the rear just new pads and rotors on the front. They quickly coordinate to have another mechanic bring the necessary parts and complete the work so that my mechanic could move onto a different appointment. Not only did this save me time, clearly it values other customers' time as well. \r\nThe new mechanic arrived completed the job and secured the car all within an hour. Plenty of time remaining for my Turo guest's arrival. \r\nTo everyone at Curbee, thank you for revolutionizing the car service industry with such a convenient, efficient and cost saving service model. I will definitely use their services again for all my vehicles and wouldn't hesitate to recommend them to everyone I know!"

Curbee 5 star review on 26th August 2022

Anonymous

Anonymous // 01/01/2019

Sort by: Most Recent Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“I got the interior/exterior wash. The exterior wash was good, but only half of the inside of my car was cleaned! I wasn’t expecting a full detail or anything like that, all I wanted was a quick vacuum and wipe down. The back of my car is still covered in dog hair and slobber, and the mat back there wasn’t even removed to clean. I did not know the cleaning would include an inspection and I didn’t care for the upsell attempt for maintenance. However, if they had offered to upsell additional cleaning services, or additional time if they couldn’t clean the whole car I absolutely would have spent more money. Or I would have directed them to start at the back of the car and move forward with the allotted time. Overall this was a very frustrating and disappointing experience and now I have to go have my car cleaned again somewhere else.”

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Posted 2 years ago

“I needed a new car battery so I looked up places that deliver and install car batteries and I found Curbee. Jason (I think his name was) came out and replaced my battery and my car started working like normal. He did a great job and was very knowledgeable. 5 stars for Curbee! Thanks guys”

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Posted 2 years ago

“Went great! Although there were some last-minute issues with scheduling routes according to a rep, Shawn was super nice and professional. Got my tire changed with his coworkers in just 30 min.”

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Posted 2 years ago

“Excellent service as always!”

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Posted 2 years ago

“David was wonderful! My starter was pretty finicky to remove, especially in the dark garage, but he handled it really well!! Thank you!”

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Posted 2 years ago

“Incredible. So easy to have someone come to us to change our car battery as we live in a chaotic downtown area, park in a multilevel garage, and are busy. The dude (I already forgot his name, I’m awful) wax awesome. Like, so chill and kind. He worked quickly and told us what to watch for on the health check but didn’t try to tell us to fix everything for the sake of upselling. Really cool service, I’m thrilled it exists.”

Helpful Report

Posted 2 years ago

“I needed to have my oil change on vehicle performed but I have been busy lately and had no time to take it to my usual oil change location. I found curbee on a search for mobile services. The process was easy and the auto tech was very professional and the service was done at my job site . He had my oil change done in half hour and also inspected my vehicle and recommended a service to be done in the future. The technician was very professional and friendly I would definitely use them again. It makes it much easier to have your vehicle worked on plus they keep records aid all your service work .”

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Posted 2 years ago

“Definitely convenient, with good appointment availability, at least at this early stage. There are some kinks in the online signup process as my payment wouldn’t go through without support assistance, but the service was great!”

Helpful Report

Posted 2 years ago

“Saying goodbye to the old fashion way of auto care and service! I've found a new way of being more efficient with my time and money. After my regular mechanic couldn't fit me in on his schedule and wanted to me leave my car a full day for a simple brake pad replacement, the universe read my mind and I heard a commercial on the radio for Curbee. Intrigued by convenience of a mobile mechanic I went online and requested a quote. A day later (faster than my mechanic) I had a quote emailed to me breaking down the parts and labor costs. To my complete surprise and amazement it was 50% less than my mechanic in a fraction of the time in labor. I was able to call and schedule the service for 2 days later and just in time for my next Turo guest's reservation. I have to say that a company culture is evident by the attitude and interaction you have with it's employees. Not only was everyone I spoke with, from customer service to mechanic friendly, they were honest and genuinely happy people. They seemed to love their jobs and it shows. Working with people who value your business and enjoy their work makes all the difference. As for the experience I had with my service, hands down top notch. The mechanic arrived at my business on time, accessed my car via lockbox and did his assessment. Turns out I didn't need any brake work for the rear just new pads and rotors on the front. They quickly coordinate to have another mechanic bring the necessary parts and complete the work so that my mechanic could move onto a different appointment. Not only did this save me time, clearly it values other customers' time as well. The new mechanic arrived completed the job and secured the car all within an hour. Plenty of time remaining for my Turo guest's arrival. To everyone at Curbee, thank you for revolutionizing the car service industry with such a convenient, efficient and cost saving service model. I will definitely use their services again for all my vehicles and wouldn't hesitate to recommend them to everyone I know!”

Helpful Report

Posted 2 years ago

“On time. Easy.”

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Posted 2 years ago

“This was a top notch interaction. My Curbee rep was able to take care of my issue with a flat tire at home and also went through the diagnostic with me giving me some tips on upcoming service items that might be ideal. Absolutely blown away by the service and will not hesitate to use again in the future.”

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Posted 2 years ago

“So courteous and efficient - answering all my questions. Also, staying in contact during the journey to my house. I'm sooo wonderfully happy to have found this company 👍”

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Posted 2 years ago

“Great service, professional on time & refused to take a tip .. although I would recommend to have the option:)”

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Posted 2 years ago

“The mechanic didn’t drive the truck like he said he would and missed lots of things I wish he would have caught before I bought the truck. Over all he spent about 10 minutes inspecting the vehicle, disappointing service for $100.”

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Posted 2 years ago

Hi Van, Thank you very much for the feedback you’ve provided on your inspection. That is certainly not the type of experience we intend to provide. We’ve tried reaching out to learn a little more about what happened, but haven’t been able to get ahold of you or leave a message. If you would please give us a call at 650-439-0010 so we can coordinate a time for you to speak with our service manager we’d be greatly appreciative. Thank you again for your feedback and we look forward to hearing from you. Best, Curbee Customer Care

Posted 2 years ago

“Jared was so professional and did a fantastic job changing the battery on my car. He arrived right at 11am and serviced my car within 30 minutes. This is my first time using curbee and I plan to use you guys for any car service moving forward!”

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Posted 2 years ago

“Yes Curbee was definitely on time & the 2 people who worked on my car were very good . Thx for everything”

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Posted 2 years ago

“Great service, easy to schedule and employees are super nice.”

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Posted 2 years ago

“Service and the technician was great”

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Posted 2 years ago

“The process was a bit clunky - several adjustments had to be made [license no/VIN number required after initial order placed, but deemed optional at sign up]. time had to be changed after confirmation of time; driver PUSH TIME BACK EVEN FIRST AFTER THE CHANGE. ONCE HE FINALLY ARRIVED, THE SERVICE WAS GREAT.”

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Posted 2 years ago

“Very happy with the service and helpfulness of the employees.”

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Posted 2 years ago

Curbee is rated 4.8 based on 853 reviews