Currys Reviews

2.0 Rating 3,415 Reviews
23 %
of reviewers recommend Currys
2.0
Based on 3,415 reviews
Shipping & Delivery
Delivery Methods
Own Driver, Courier
Average Delivery Time
Next Day
On-time Delivery
Greater than 50%
Accurate And Undamaged Orders
Greater than 62%
Customer Service
Communication Channels
Telephone, Email, Live Chat
Queries Resolved In
Over A Week
Customer Service
1.4 out of 5
Returns & Refunds
Refunds Process
Difficult
Returns Process
Could Be Better
Read Currys Reviews

About Currys:

Currys Sale Now On. Massive Savings on TVs, Washing Machines, Cookers, Fridge Freezers, Laptops and more. Free Delivery or Reserve Online & Collect In-Store. Currys is a electrical retailer in the UK with over 300 super stores and over 160 Currys Digital stores on the high street. Our product range includes Audio, Computing, Gaming, Kitchen Appliances, Photography, TV and DVD.

Visit Website

Phone:

0844 561 1234

Email:

customer.services@currys.co.uk

Location:

Currys, PO Box 1684
Sheffield
S2 5YA

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Currys 5 star review on 1st May 2024
Alexander Leon
Currys 5 star review on 2nd February 2024
Kelly Shawn
Currys 1 star review on 31st January 2024
Sebastian
Currys 1 star review on 31st January 2024
Sebastian
Currys 1 star review on 2nd December 2023
Owen
Currys 1 star review on 2nd December 2023
Owen
Currys 1 star review on 14th September 2023
Anonymous
101
Anonymous
Anonymous  // 01/01/2019
Refunded after a damaged goods delivery
Helpful Report
Posted 6 years ago
Helped me with purchase information
Helpful Report
Posted 6 years ago
Good range of products to choose from
Helpful Report
Posted 6 years ago
Did not make me happy! Needed a new 28" TV, arrived mid morning only to be ignored in an almost empty store. Limited time meant I had to make a snappy decision, but the guy who finally came to assist me tried time and again to sell me a TV bigger than I wanted. Service like that I can do without.
Helpful Report
Posted 6 years ago
Bob at Grantham deserves a 15 out of 10
Helpful Report
Posted 6 years ago
Service was good as the shop was very busy whilst we were their
Helpful Report
Posted 6 years ago
We purchase all our electrical appliances from currys and have been generally happy with our purchases. We thought that buying a Hotpoint dishwasher would be a good move, but have been extremely disappointed with this item. It is a HOTPOINT Aquarius FDAL11010P Full-size Dishwasher - White and we paid £199.99 from Currys. There was a problem with the delivery which meant that we were without a dishwasher for a couple of days but we didn't complain and managed fine. Sadly when the item was delivered and installed, we discovered that our dinner plates didn't fit in properly with the blade that spins around knocking the plates during the wash. The cutlery compartment is tiny and each section can only fit in a couple of items. The main wash lasts 3 hours which is ridiculous. The 1 hour wash is ok but not satisfactory as you have to rewash many items, especially the glasses which don't fit properly in the top section. Overall we are extremely disappointed with this Hotpoint item and hope our review finds its way on to the Currys site to warn others not to buy it. Total rubbish, flimsy and a waste of £200.
Helpful Report
Posted 7 years ago
As part of having a new kitchen I spent around £3000 on appliances. One a NEFF cooker has developed a fault almost immediately in that the door will not close. I rang Curry's to arrange for an engineer which was sorted quickly and efficiently only then to be told that I had to listen to a legal spiel about coughing up £95.00 if it was myu fault or similar. Frankly I didn't welcome it. I know they are a massive company but a simple response of 'Oh dear, sorry to hear you have a problem, we'll get there and sort it out as soon as we can' would have been more appreciated. If it was my fault when they got there then they could have told me..........................but it isn't! Doesn't make me want to spend another £3000 with them. They are more interested in covering their backs than providing service.
Helpful Report
Posted 8 years ago
We recently bought a Beko LX5053S Undercounter Fridge from Currys and arranged for delivery of the new fridge and collection and recycling of our old fridge. The delivery was and collection were made within the specified time slot although we thought that the charges for this were quite high. The fridge was supplied with a ridiculously short electrical lead and we had to purchase an extension lead before we could plug the new fridge into it's plug. This is obviously not the fault of Currys but our main gripe is that the fridge was advertised as having 2 YEAR GUARANTEE INCLUDED. After we had set the new fridge up and read the paperwork, it was obvious that the guarantee was only for 1 year only, so Currys are actually mis-selling this item.
Helpful Report
Posted 8 years ago
Credit where it is due, brilliant customer service from Currys Chorley
Helpful Report
Posted 10 years ago
Currys is rated 2.0 based on 3,415 reviews