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Currys Reviews

2.0 Rating 3,517 Reviews
24 %
of reviewers recommend Currys
2.0
Based on 3,517 reviews
Shipping & Delivery
Delivery Methods
Courier, Own Driver
Read Currys Reviews

About Currys:

Currys Sale Now On. Massive Savings on TVs, Washing Machines, Cookers, Fridge Freezers, Laptops and more. Free Delivery or Reserve Online & Collect In-Store. Currys is a electrical retailer in the UK with over 300 super stores and over 160 Currys Digital stores on the high street. Our product range includes Audio, Computing, Gaming, Kitchen Appliances, Photography, TV and DVD.

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Phone:

0844 561 1234

Email:

customer.services@currys.co.uk

Location:

Currys, PO Box 1684
Sheffield
S2 5YA

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**Currys failed delivery, wasted my day, cost me £120, then cancelled the delivery** Absolutely shocking experience with Currys. I ordered a Bosch oven and paid **£45 extra** for a timed delivery slot between **11am and 3pm**. I arranged my whole day around it and also paid a **certified electrician £120** to be available to install the oven once delivered. The delivery never arrived. The tracking showed the driver stuck around stop 10 for almost two hours, while I was stop 18. Currys support could not confirm whether the tracking system was even live or accurate. After wasting a huge amount of my time on chat, they refunded the £45 delivery fee and offered a small e-gift card, but that does not cover the real loss and inconvenience. Now the tracking has changed from delivery in progress to **awaiting date**, meaning the delivery has effectively gone backwards or been cancelled/rescheduled without proper communication. So I am now left with no oven, a wasted day, a paid electrician appointment wasted, and no clear delivery date. This is not just a late delivery. This is a complete failure of service, communication, tracking and customer care. I will not be using Currys again unless this is properly resolved.
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Posted 2 weeks ago
Do not not purchase from this company, they are not who the used to be. 3 weeks and still no sign of the delivery. CUR2676968633 Customer service keep making updates and it leads to nothing. Never known such a useless business. Don't know what happened to this company but I regret purchasing from them.
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Posted 1 month ago
CURRYS potential customers beware if you are looking to make an expensive purchase such as a samsung 85 in tv from currys with an extended warranty this warranty is not what it is made out to be. All it covers is as many repairs as they feel fit not deal with the actual issue. I bought my tv 3 years ago with a 5 year warranty and in the 3 yrs ive owned it the screen has now failed twice. Currys tech centre told me the tv was part of a bad batch from samsung and after hearing that this tv has a known issue from its design and manufacture i have no confidence in this product and its not fit for purpose. Customer rights means you have the right in law to reject this item for a refund or replacement. But if you are currys as soon as you have spent your hard earned £1250 consumer rights go out of the window. Your only point of contact is a call centre in south africa!!. As soon as you ask currys to adhere to consumer rights and want something off them they hide behind a series of none contactable departments that do NOT get back to you. I have been ghosted now for weeks because i dont want a broken badly designed and made 85 in tv. The only contact i have had was when i left a negative review so here we go again. @contact social you have my contact details please get in touch to resolve my issue. Please think twice before buying from this company there are far better customer services available john lewis' richer sounds and costco.
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Posted 2 months ago
I have only had my acer Aspire Go 15 laptop for 5 months and the on/off button cracked in two, I thought I was getting a good brand, but I was wrong. It's just a cheap load of rubbish badly made
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Posted 2 months ago
I have only had my acer Aspire Go 15 laptop for 5 months and the on/off button cracked in two, I thought I was getting a good brand, but I was wrong. It's just a cheap load of rubbish badly made
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Posted 2 months ago
Working with them was seamless, thanks to their strong work ethic and focus.
Currys 1 star review on 13th April 2026
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Posted 2 months ago
Working with them was seamless, thanks to their strong work ethic and focus.
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Posted 2 months ago
After facing repeated challenges, I worked with a team that stood out for their clarity and organization. Their communication made everything simpler.
Currys 1 star review on 6th April 2026
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Posted 2 months ago
After facing repeated challenges, I worked with a team that stood out for their clarity and organization. Their communication made everything simpler.
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Posted 2 months ago
After facing repeated challenges, I worked with a team that stood out for their clarity and organization. Their communication made everything simpler.
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Posted 2 months ago
I had a wonderful experience collaborating with the team, and I’m truly thankful for the effort they invested in achieving a positive outcome.
Currys 1 star review on 5th April 2026
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Posted 2 months ago
After going through multiple issues, I came across a team that impressed me with their professionalism and structure. Their updates kept me reassured.
Currys 1 star review on 4th April 2026
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Posted 2 months ago
After going through multiple issues, I came across a team that impressed me with their professionalism and structure. Their updates kept me reassured.
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Posted 2 months ago
After going through multiple issues, I came across a team that impressed me with their professionalism and structure. Their updates kept me reassured.
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Posted 2 months ago
Ordered kids scooter 24th November. Courier texted to say delivered but had not. Couier confirmed and credited Curry’s 7th December. Still chasing refund no communication same old web chat it’s being investigated. Had enough just reported to bank! Absolute awful company would never order again from there
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Posted 6 months ago
What began as a stressful challenge became a story of success, all thanks to their reliable support.
Currys 1 star review on 13th October 2025
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Posted 8 months ago
It's been two weeks and no refund I have now contacted the financial ombudsman
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Posted 9 months ago
Honest, dependable, and a real lifesaver through and through!
Currys 1 star review on 25th September 2025
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Posted 9 months ago
Honest, dependable, and a real lifesaver through and through!
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Posted 9 months ago
Honest, dependable, and a real lifesaver through and through!
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Posted 9 months ago
Currys is rated 2.0 based on 3,517 reviews