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Currys Reviews

2.0 Rating 3,509 Reviews
24 %
of reviewers recommend Currys
Company Reviews Questions Metrics Info
2.0
Based on 3,509 reviews
Shipping & Delivery
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Courier
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About Currys:

Currys Sale Now On. Massive Savings on TVs, Washing Machines, Cookers, Fridge Freezers, Laptops and more. Free Delivery or Reserve Online & Collect In-Store. Currys is a electrical retailer in the UK with over 300 super stores and over 160 Currys Digital stores on the high street. Our product range includes Audio, Computing, Gaming, Kitchen Appliances, Photography, TV and DVD.

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Phone:

0844 561 1234

Email:

customer.services@currys.co.uk

Location:

Currys, PO Box 1684
Sheffield
S2 5YA

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Anonymous
Unverified Reviewer
“Dreadful. After 3 weeks I'm still waiting for documents that were posted "business class". Online experience 0, in store 10”
Helpful Report
Posted 8 years ago
Andrea Walker
Unverified Reviewer
“Good knowledge of product and good Customer service”
Helpful Report
Posted 8 years ago
Joke Of A Company And Delivery
Unverified Reviewer
“Next day delivery is a selection option. Once paid you get confirmation that delivery is next day. However the email sent out later has delivery 2 days later. What a joke!”
Helpful Report
Posted 8 years ago
Helen Bell
Unverified Reviewer
“Very happy with my washing machine.....once the tv was back in stock it was delivered p retty quick”
Helpful Report
Posted 8 years ago
Anonymous
Unverified Reviewer
“Difficult to get assistance and was overly interested in selling talk talk internet even though we told him no. But Samsung galaxy tab a was good value.”
Helpful Report
Posted 8 years ago
Anonymous
Unverified Reviewer
“The advice and help given by the member of staff enabled me to buy a product with which I am more than happy.”
Helpful Report
Posted 8 years ago
Christine Coward
Unverified Reviewer
“Service terrible repair on a tablet was promised 7 working days been on the phone twice cannot trace the repair customer service was a joke this is an item that is in 12 months warranty should be replaced not waiting 3 weeks up until now they asked if I had the original box would I look at the numbers I am fortunate that I have the box but these things should be explained when buying you cannot complete with Amazon .....”
Helpful Report
Posted 8 years ago
Anonymous
Unverified Reviewer
“I bought a camera online 6 days ago and received the usual confirmations by email promising delivery tomorrow. ... except this afternoon Curry's email to tell me they made a mistake and would it be ok if I wait another 3 weeks! I called and was answered by a young man who had obviously slept through his last customer services training course. He told me it was perfectly acceptable for Curry's to take payment for stock they didn't actually have. He told me they did amazingly have it in stock now (30 mins after emailing me to say it wouldn't be till next month) but no, they couldn't get it to me any quicker than another 3-5 days. Curry's have a £9 next day delivery option but it seems they weren't prepared to offer me this because .. well they had my money didn't they? When I asked for his supervisor he informed me that they "won't bother coming to the phone to repeat themselves". I cancelled the order and, although I have spent a lot of money with them in the past this experience will be my last. It should be a worry to you, if no surprise to me, Curry's, that so many customers here seem to rate you so poorly.”
Helpful Report
Posted 8 years ago
Anonymous
Unverified Reviewer
“Nobody working on the tills, but lots of staff walking around aimlessly, staff didn't even apologise for the wait when they did eventually come to the till. Totally no customer care at all.”
Helpful Report
Posted 8 years ago
Rebecca
Unverified Reviewer
“Used Click and Collect online. No email to say that product had arrived in my local store. Had to ring help desk who said product had been delivered to store 2 days earlier.”
Helpful Report
Posted 8 years ago
Unhappy
Unverified Reviewer
“Went to curry's in Christchurch Dorset to urgently get a integrated washing machine only to be told they had non in the shop and we would have to look on line and pick up from Poole. Already unhappy I sat in the car park only to find that I could order and pick up IN THE CHRISTCHURCH STORE. To say I was unhappy is an understatement.”
Helpful Report
Posted 8 years ago
Unhappy
Unverified Reviewer
“Went to curry's in Christchurch Dorset to urgently get a integrated washing machine only to be told they had non in the shop and we would have to look on line and pick up from Poole. Already unhappy I sat in the car park only to find that I could order and pick up IN THE CHRISTCHURCH STORE. To say I was unhappy is an understatement.”
Helpful Report
Posted 8 years ago
Unhappy
Unverified Reviewer
“Went to curry's in Christchurch Dorset to urgently get a integrated washing machine only to be told they had non in the shop and we would have to look on line and pick up from Poole. Already unhappy I sat in the car park only to find that I could order and pick up IN THE CHRISTCHURCH STORE. To say I was unhappy is an understatement.”
Helpful Report
Posted 8 years ago
Keith
Unverified Reviewer
“Helpful staff, good advice and prices.”
Helpful Report
Posted 8 years ago
Christopher D
Unverified Reviewer
“Competitive prices and easy to use website. Got to pick up my item same day from local store too!”
Helpful Report
Posted 8 years ago
Clare
Unverified Reviewer
“Purchased online after 6pm one evening, item delivered the following morning. Communicated regarding delivery times throughout. Would recommend.”
Helpful Report
Posted 8 years ago
Cristian Costin Boboc
Unverified Reviewer
“Good customer service. Plenty of details about products were given when I have asked.”
Helpful Report
Posted 8 years ago
Mr Ray Browne
Unverified Reviewer
“After ordering our purchase we had first class service & an extremely quick delivery, with an on the hour delivery. 10/10 for service.”
Helpful Report
Posted 8 years ago
Anonymous
Unverified Reviewer
“Good information on the website, accurate pictures, prompt delivery, friendly delivery drivers, OK customer service, reasonable prices”
Helpful Report
Posted 8 years ago
Marisa Warwick
Unverified Reviewer
“Customer care NOT helpful AT All! Spent over an hour being put from one place to another. In the end Tracy kept me hanging on several times while she went to speak to "her manager". No one knew anything about how things worked and were not willing to find out...so no help at all! I bought a food processor from currys after looking on their site. The item in question showed a beautiful video of the food processor. This had all the bits I wanted and needed at a very good price. I put it in my basket but as i was waiting to hear if a friend was coming to bring it to me or not, I went back to the item a few hours later and the price had gone up by £25! Then when my friend brought it over, there was a citrus press missing....this was clearly advertised in the beautiful video under the bold writing of the model number in question.. .as far as I am concerned this was false advertising. I was told the specification list further down the page did not mention or include the press.not impressed as it is not easy for me to return this item AND currys get a big fat 0 in customer care and helpfulness. They suck you in with good prices (changed when I showed an interest on line and price not honoured even though it was the same day...and underhand advertising of a Mercedes when they are really selling you a cheaper model (in less obvious place)”
Helpful Report
Posted 8 years ago
Currys is rated 2.0 based on 3,509 reviews
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