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Currys Reviews

2.0 Rating 3,509 Reviews
24 %
of reviewers recommend Currys
Company Reviews Questions Metrics Info
2.0
Based on 3,509 reviews
Shipping & Delivery
Delivery Methods
Courier
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About Currys:

Currys Sale Now On. Massive Savings on TVs, Washing Machines, Cookers, Fridge Freezers, Laptops and more. Free Delivery or Reserve Online & Collect In-Store. Currys is a electrical retailer in the UK with over 300 super stores and over 160 Currys Digital stores on the high street. Our product range includes Audio, Computing, Gaming, Kitchen Appliances, Photography, TV and DVD.

Visit Website

Phone:

0844 561 1234

Email:

customer.services@currys.co.uk

Location:

Currys, PO Box 1684
Sheffield
S2 5YA

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Jennifer Cameron
Unverified Reviewer
“Good service and order line staff know their stuff. Order arrived as per arrangement and delivery men helpful and polite.”
Helpful Report
Posted 8 years ago
What'sthepoint.
Unverified Reviewer
“Attitude of crew delivering item was not good. Maybe they were having a bad day (who knows). Don't show up and say 'where' then put put the tumble dryer in the kitchen and say 'sign here', then stomp off. There was no hello or good bye. Wish I could have given a zero rating to the company but since I can't, I will NOT shop there again.”
Helpful Report
Posted 8 years ago
J Banham
Unverified Reviewer
“"Currys do not give a years warrenty. A dishonest trader who ignores its customers and consumer law. Our Dishwasher leaked after 6 months. Engineers came 4 times but could not fix it. Repair call line said it needed to be replaced so rrpeatedly transfered us to replacement call line who repeatedly said it must be repaired. After 3 weeks and of hours on the phone being we gave up and purchased a new one from some one else. Please do not buy from Curry's.”
Helpful Report
Posted 8 years ago
LESLEY MASON
Unverified Reviewer
“excellent service and product”
Helpful Report
Posted 8 years ago
Anonymous
Unverified Reviewer
“Don't use them. Disgraceful customer service. Ordered washing machine in store. They put in details of wrong model (different colour) so wrong machine delivered. Delivery guy didn't install but left the washer and put on his section of invoice that wrong colour delivered. I had paid for installation. I waited. I waited....No customer services clearly too busy to contact me so I picked up the phone. I was fobbed off with two blatant lies: (1) We don't deliver that colour.... Doh! (2) It will cost you an extra £50 for that colour! Three phone calls later and they eventually admitted human error. "You will have to go back to the store you ordered it from." "But that is 200 miles away." "Sorry. Computer says Noooo."”
Helpful Report
Posted 8 years ago
AM
Unverified Reviewer
“Everything. Just avoid this company if you value your time and sanity.”
Helpful Report
Posted 8 years ago
Mr
Unverified Reviewer
“Good ordering system & helpful delivery staff”
Helpful Report
Posted 8 years ago
Anonymous
Unverified Reviewer
“We purchased a range-master cooker on the 8th August. With a delivery and installation date of 22nd. Unfortunately the appliance was damaged on arrival and had to be sent back. The delivery team spoke direct with currys and range-master to organise a replacement. After two days when we had no communication from Currys we chased it up and we were told they had had no communication from the delivery team so they did not know there was a problem, which was not correct as we were with them when they made the call. We were told they would contact us within 48 hours for a replacement, again we had no call from currys so we contacted currys again only to be told that we would have to wait a month for a repacement which means we would be without the ability to cook for 5 weeks !!!!! Customer services are not efficient enough and I would not recommend Currys as they do not hold stock and rely completely on manufacturers for replacements. I.e. No ownership of customer or customers problems.”
Helpful Report
Posted 8 years ago
Anonymous
Unverified Reviewer
“Went into Currys for the second time in the week as we were sold something we didn't want. We were pleasantly greater by a lovely man called Phil who was over and above helpful. We were never going to go back there again as the staff we had before were not helpful. He gave us faith back in Currys thanks Phil for explaining the product and being so helpful.”
Helpful Report
Posted 8 years ago
Margaret Brown
Unverified Reviewer
“Delivery damaged then cancelled”
Helpful Report
Posted 8 years ago
Anonymous
Unverified Reviewer
“Same product same quality but cheaper than Amazon!”
Helpful Report
Posted 8 years ago
Anonymous
Unverified Reviewer
“Ordered a tv online with delivery the next day and confirmed . E-mail then received with a delivery date OF 3 DAYS AND NOT NEXT DAY AS PROMISED. A JOKE OF A COMPANY SO TAKE YOUR BUSINESS ELSEWHERE. Customer service not interested!”
Helpful Report
Posted 8 years ago
Janine
Unverified Reviewer
“Rubbish . Ordered a washer, requested next day delivery, website said Bosch washer was in stock. Paid via credit card. Received email 3 hrs later stating that washer would be delivered 3 days later NOT next day. No explanation why so we rang them up and they admitted they didn't have requested washer in stock and tried to flog us another one. We stuck to our guns told them we wanted a refund which they gave us. So we went to AO much better service and we are even getting the washer we wanted. Currys you had better up your game you have competion out there and they are more competent than YOU.”
Helpful Report
Posted 8 years ago
Anonymous
Unverified Reviewer
“Well went in to look at under counter fridge and freezer.what can I say the Display of The scratch marked I Just Turned Around And walked out . Always usually brought from currys but Not Today”
Helpful Report
Posted 8 years ago
Emma
Unverified Reviewer
“Absolute crap. Never RETURNING Way to go CURRYS”
Helpful Report
Posted 8 years ago
Anonymous
Unverified Reviewer
“Never Again!!”
Helpful Report
Posted 8 years ago
Anonymous
Unverified Reviewer
“Problems with Samsung 50inch TV 5weeks old reported to Currys after hours on phone have got nowhere a waste of time”
Helpful Report
Posted 8 years ago
Anonymous
Unverified Reviewer
“My daughter paid to have her mobile phone screen repaired at the PC world/Ciurry/Car phone warehouse at Birstall in Leeds. 10 days later the screen cracked in what was obviously a tension crack. Upon returning it to them they refused to fix it under the 90 days guarantee as they claimed the phone had been dropped which it had not been and effectively accused my daughter of lying. After asking to complain I was told to phone customer service and after 45 minutes in the phone to 8 different people I was told the engineers decision at the shop was final and there was nothing more which could be done. Why would the engineer who carried out the repair say they had made a mistake? Exactly!”
Helpful Report
Posted 8 years ago
An Asshole Who Sent Money In Currys !!
Unverified Reviewer
“everything,,,,, wrong delivery dates , poor product knowledge, careless sales staff,, impossible to to sort problems n refunds ,no contact point , still got new oven sitting on floor uninstalled 3 days after delivery !! need i go on !!!”
Helpful Report
Posted 8 years ago
Anonymous
Unverified Reviewer
“Polite and helpful in every way”
Helpful Report
Posted 8 years ago
Currys is rated 2.0 based on 3,509 reviews
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