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Currys Reviews

2.0 Rating 3,492 Reviews
24 %
of reviewers recommend Currys
Company Reviews Questions Metrics Info
2.0
Based on 3,492 reviews
Shipping & Delivery
Delivery Methods
Own Driver, Courier
Average Delivery Time
Within 5 Days
On-time Delivery
Greater than 40%
Accurate And Undamaged Orders
Greater than 62%
Customer Service
Communication Channels
Telephone, Email, Live Chat
Queries Resolved In
Over A Week
Customer Service
1.5 out of 5
Returns & Refunds
Refunds Process
Difficult
Returns Process
Could Be Better
Read Currys Reviews

About Currys:

Currys Sale Now On. Massive Savings on TVs, Washing Machines, Cookers, Fridge Freezers, Laptops and more. Free Delivery or Reserve Online & Collect In-Store. Currys is a electrical retailer in the UK with over 300 super stores and over 160 Currys Digital stores on the high street. Our product range includes Audio, Computing, Gaming, Kitchen Appliances, Photography, TV and DVD.

Visit Website

Phone:

0844 561 1234

Email:

customer.services@currys.co.uk

Location:

Currys, PO Box 1684
Sheffield
S2 5YA

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Anonymous
Unverified Reviewer
“I'd leave a 0 star review if it were possible. They sent two Christmas presents via DPD that were lost. It's not the end of the world - there are still 4 days left to rectify. The only issue is there was no way of contacting Currys to rectify it. The phone lines were engaged, and live chat was busy. 3 days in a row, and still no way of contacting. I finally get in touch with one delivery day to go before Christmas and get a massive cretin on live chat. He literally ignores every request and just says 'it will be with you in 24 hours as per the tracking' but the tracking has been saying 24 hours for a week. I explained three times that I had spoken to DPD who confirmed it was lost, and he could do the same. Then, he came back and said "I've emailed you the receipt, is there anything else?" and closed the chat. So, it's now 2 days before Christmas, with no delivery days left, no presents for my nephews, and no easy way of getting them. Well done, Currys, Christmas ruined.”
Helpful Report
Posted 1 year ago
"Alison"
Unverified Reviewer
“I paid £40 for an freezer to be delivered between one and five. They turned up at half eleven I was not there I called them to ask if I could have it redelivered they said to contact them the next day. I did this and they have canceled my order. I am waiting for my refund on gift card to come it's been more than 18 days and I have to wait for the gift card to purchase another freezer. I used an E gift card but they will not accept that I can have an E gift card I have to wait for the gift card I'm so annoyed why did I pay £40 for a special delivery and it came early. I've had the phone put down on me at least three times and this is not the first time Currys has let me down.”
Helpful Report
Posted 1 year ago
Anonymous
Unverified Reviewer
“I brought a new hoover washing machine online from curry’s had it delivered to my new address on the the 4/10/23 I didn’t move in to new property till early November 2023 washing machine leaking and banging first time of use .Got in touch with curry’s said it was over 28days old needed a repair engineer came out said the drum was twisted . Got back in touch with curry’s they said hoover had ordered a replacement part a week later on the day the engineer was to come got a phone call to say the engineer wouldn’t be coming due to he had a brick through is windscreen ,Probably another disgruntled customer. A week later the engineer was due to come again rang the day before asked what the problem was with the machine told him he said to order the part. The part was ordered two weeks previously. The engineer said it would be after Christmas now .this as been going on since November 2023 . I rang curry’s again today explained said they would get back to me in 20 minutes.Never did . No satisfaction if you don’t want hurt and pain sleepless night and being out of pocket…….. Don’t buy from curry’s . One star is four to many.”
Helpful Report
Posted 1 year ago
Joseph Armstrong
Unverified Reviewer
“I was able to retrieve my stolen Bitcoins owing to a Recovery Expert, a great professional. Their service is the only one I confidently recommend since he has the best customer service; he was not only incredibly responsive but also very patient with me, despite the fact that I asked a lot of questions. I gave him all the information he needed to help trace and recover my coins, and he did exactly that. I wholeheartedly recommend him. Contact him at [recoveryexpert at rescueteam dot com].”
Helpful Report
Posted 1 year ago
Sakka
Unverified Reviewer
“Do not order from currys i have had a worse exprience they do not care about the customers they dont give refund they are very rude workers there is no manager the place is a con customer service are horrible you dont have a clue what they are saying very rude uneducated people who dont have a clue liars fraud people did not get a refund”
Helpful Report
Posted 1 year ago
Warren
Unverified Reviewer
“Went change my address in store. But no told I have loging and set as defont address. Not happy should told me. Not good at all.”
Helpful Report
Posted 1 year ago
Anonymous
Unverified Reviewer
“It can be a very unpleasant and bitter experience to lose one's cryptocurrency to a scam. I had most likely the worst fraud experience. More than $125,000 was lost to me. While searching for solutions on the internet, I came into contact with ((recoveryexpert (@) rescueteam. com)) who were into recovering stolen or lost Crypto from a scam. I made further inquiries into them, and upon my findings, I reached out to them, and they did a fantastic job of recovering nearly all of my Crypto that I had been scammed of.”
Helpful Report
Posted 1 year ago
Gere Jozsi
Unverified Reviewer
“I assumed I had lost my savings of over 25 years after being convinced to invest in crypto currency and it turned out to be a scheme, i searched the web tirelessly, spoke to a few professionals and they all said my savings were gone… I stumbled on a post on Reddit talking about lost crypto recovery, I reached out to the infiltrator and I must tell you this has been the best decision I have taken in a very long while. HackProf helped trail my coins, retrieved and refunded them, it seemed so surreal. I am definitely not investing in crypto currencies anymore or at least until I do thorough background checks… If you sense you've been ripped off, i suggest you act promptly, you can reach him on HACKINGPROFESSIONAL3 (@) G M AIL(DOT)COM . You will be glad you did. This team rendered the best SuperStandard recovery service. Get in touch now!! A word is enough for the wise... Get connected today!!!!!”
Helpful Report
Posted 1 year ago
Anonymous
Unverified Reviewer
“I'm Paul Ryan, and I'm excited to tell you that I've finally found a trustworthy cyber expert who deals with lost bitcoin issues/recovery. I lost all of my money after being misled into investing in stolen bitcoin a few months ago. Despite the fact that I was in a bad circumstance, my sadness was short-lived because a coworker had told me about (recoveryexpert at rescueteam dot com), a company that deals with Recovery Solution. I was able to reclaim the money that had been taken with the help of Recovery Expert. I was able to regain my $155,000 after being informed by another group of hackers that it had been permanently lost.”
Helpful Report
Posted 1 year ago
Anonymous
Unverified Reviewer
“I must express my gratitude to the recovery expert team for their efficient and competent job. My bitcoin was recovered only three days after I contacted the team. About a week ago, I unexpectedly lost about $50,000 in bitcoins. I awoke to an empty bitcoin wallet and no idea where the money had gone. I was on the verge of losing it when I attempted calling many agencies to assist me in resolving these vital difficulties, but to no effect. I did some research and got a lot of positive feedback about (recoveryexpert @ rescueteam Dot com). I trusted my instincts and kept in touch even though I was skeptical; they had it rectified in less than three days.”
Helpful Report
Posted 1 year ago
H.Walsh
Unverified Reviewer
“Nil stars You owe me £129.99 for goods ‘lost in transit’ I want a refund. Abysmal customer non service.”
Helpful Report
Posted 1 year ago
Anonymous
Unverified Reviewer
“2 months now with no cooker! Various deliveries and issues. Managers are rude or refuse to speak to you. Since October I have been going back and forth. 2 cookers in my house, brother work. Deliveries cancelled (not by me). One manager was so rude and said there is nothing they can do about it! Now the cooker is out of stock and won’t be in until after Christmas- so we can’t have Christmas dinner, after we have not been able to cook for the last two months. Please do not shop at curry’s. Customer care - does NOT care, neither do management!”
Helpful Report
Posted 1 year ago
Donka Milan
Unverified Reviewer
“Take advantage of the current rise of Bitcoin and recover your lost Bitcoin or other cryptocurrencies. I took that step recently by contacting (backendrecover AT rescueteam DOT c o m). He did an awesome job for me by helping me recover all my lost $230,000 worth of Bitcoin, which I thought I had lost forever because people made me believe lost cryptocurrencies can never be recovered. That is a big fat lie. All you need is assistance from the right tech professional, and you will be happy again.”
Helpful Report
Posted 1 year ago
Jimmy Smith
Unverified Reviewer
“Recovery Expert always does an excellent job. When they rejected me the withdrawal of my investment, I saw a witness of a Great Visual Hacker named Recovery Experts, and I required a Hacker to help me recover my investment plans. I reached out to him at (recoveryexpert (at) rescueteam. com). He asked for the relevant details, which I provided, and within 48 hours he was able to provide me with a detailed breakdown of my cash, which he successfully recovered. Allow him a chance.”
Helpful Report
Posted 1 year ago
Anonymous
Unverified Reviewer
“Scam losses are the result of mistakes, and we all make them. The key step is what we do next; the decisions we make will either propel us forward or hold us back. I lost $75,000 after investing in a bogus investment firm. Thank you to RECOVERYEXPERT @ RESCUETEAM. COM for assisting me in recovering my funds. I had no idea that it was possible to recover lost coins.”
Helpful Report
Posted 1 year ago
Julie
Unverified Reviewer
“No accountability. Bought a washing machine on the 20th November. Paid for delivery and installation. The delivery guys have broken the water valve (had to get a plumber in to repair this -108£) Then once plumber came in and fixed it I put the washing machine on. It was leaking. I then discovered that the draining hose was cut (most likely by delivery guy who must have used a Stanley knife to unpack the washing machine). Called the customer service (good luck to get hold of them first) They said an engineer would come in and this was for the 4th of December. But because I'm working I moved it to the 9th. 3.00pm on the 9th still haven't heard of the engineer. Call again customer service only to be told "this has been cancelled. They tried to call you but you didn't pick up." No one tried to call me. Customer service full of BS ! Been stuck at home waiting for them to come and repair for nothing... They have my email + phone number. No contact have been made. They are only good to say "I'm sorry I apologise for the inconvenience this is causing" I spend 400£ on a washing machine I cannot use and 108£ on a plumber which they should repay for but I'm still to hear about this of course. Avoid Currys at all cost.”
Helpful Report
Posted 1 year ago
Anonymous
Unverified Reviewer
“I won't tell you not to employ an expert because I have. To recover your lost Bitcoin, you must hire a professional to complete the job. Very few people are capable of recovering Bitcoin, therefore be careful not to hire Scammers posing as Recovery Experts, since they will also defraud you of your funds. You can recover your Bitcoin by emailing (recoveryexpert @ rescueteam. com). Expert who successfully retrieved 480,000 USD in bitcoin lost to an investment website called "CITADEL_FX." To demonstrate that he gets the job done, he only takes charges when the job is completed.”
Helpful Report
Posted 1 year ago
Anonymous
Unverified Reviewer
“Customer service from the 'manager' Raj is absolutely zero - i had a collection from the local store went with my ID, but was told to follow the system and a code is sent to my email address. I explained that my emails aren't on my phone to which he replied 'That's the system, if you choose not to read it that is your problem' No flexibility or general good customer service. They sent me the code so I had to drive home to get it, on return the code had expired. I can't tell you how frustrated I am and how angry at the lack of service and pure rudeness.”
Helpful Report
Posted 1 year ago
Anonymous
Unverified Reviewer
“Cooker bought end off July disabled person delivered with a dent on side now hob rings have gone rusty been told its cosmetic only ever used a sponge to wipe or clean any spillages nothing to be done by company”
Helpful Report
Posted 1 year ago
Anonymous
Unverified Reviewer
“Customer care is a joke, customer service is non existent. Their employees only know how to upsell and verify who you are by reading the data protection script! Owe me money and 4 calls from a non exsistent manager”
Helpful Report
Posted 1 year ago
Currys is rated 2.0 based on 3,492 reviews
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