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Cutter and Squidge Reviews

4.6 Rating 19,711 Reviews
89 %
of reviewers recommend Cutter and Squidge
4.6
Based on 19,711 reviews
Shipping & Delivery
Delivery Methods
Courier, Postal Service
Average Delivery Time
Next Day
On-time Delivery
97%
Accurate And Undamaged Orders
Greater than 94%
Customer Service
Communication Channels
Email, Telephone, Live Chat
Queries Resolved In
Under An Hour
Customer Service
4.8 out of 5
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Cutter and Squidge 5 star review on 27th September 2026
Karen Bolton
Cutter and Squidge 5 star review on 27th September 2026
Karen Bolton
Cutter and Squidge 5 star review on 20th September 2026
Nazia Ahmad
Cutter and Squidge 5 star review on 13th September 2026
Matilde Leiria
Cutter and Squidge 5 star review on 30th August 2026
Chris Ward
Cutter and Squidge 5 star review on 30th August 2026
Chris Ward
Cutter and Squidge 5 star review on 28th August 2026
Anonymous
1967
Anonymous
Anonymous  // 01/01/2019
“Fantastic service and communication.”
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Posted 1 year ago
“Great service and easy to order. 4 stars rather than 5 because the delivery was delayed and wasn’t delivered on the requested date.”
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Posted 1 year ago
“Good communication and helpful customer service.”
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Posted 1 year ago
“Great customer service”
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Posted 1 year ago
“Have never disappointed so far!”
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Posted 1 year ago
“Box is very pretty and delivery is great.”
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Posted 1 year ago
“Easily the best online delivery bakery I have tried. Whoever creates the Cutter and Squidge products has a mastery of flavour and balance, with most of their offerings punching far above what you would expect in terms of flavour complexity, recipe sophistication and innovative use of taste and texture. The whole experience is elevated and far beyond your usual bakery fare; I wouldn't hesitate to recommend them to a friend.”
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Posted 1 year ago
“Usually provide great cakes but have gone downhill since expansion.”
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Posted 1 year ago
Hi there, Thank you for your honesty — we’re truly sorry to hear you feel our cakes haven’t been the same lately. We’re still using the same premium ingredients and handmaking each cake with care, but we’re also working hard behind the scenes to make sure consistency stays as strong as ever as we grow. Your feedback is helping us do just that. We’d love to make this up to you — please reach out to us! Warmest wishes, Michelle Customer Experience Team
Posted 1 year ago
“Easy website. Good comms and promptly answered queries. Cake was delicious.”
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Posted 1 year ago
“Always get cakes and goodies from Cutter and Squidge. Their bakes are always delicious and the delivery is smooth and efficient.”
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Posted 1 year ago
“Excellent service and the cakes are delicious. Have been ordering birthday cakes from them every year !”
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Posted 1 year ago
“I would recommend C& S every time! They were perfect and easy to take My order.”
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Posted 1 year ago
“Really hope the eggs are available next year.”
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Posted 1 year ago
“We ordered multiple Afternoon Tea boxes to be delivered to locations across the UK for a special company anniversary. The food was really fresh and tasty, we were kept up-to-date throughout the delivery process, everyone's arrived on time as promised and the team loved them!!”
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Posted 1 year ago
“Super selection of brownies”
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Posted 1 year ago
“Brilliant service. Thank you.”
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Posted 1 year ago
“First delivery went missing so was a day late. Not great for a gift.”
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Posted 1 year ago
“Wonderful, high detail, high quality goodness”
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Posted 1 year ago
“the cake was delivered punctually and in good condition. In fact the packaging was excellent.”
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Posted 1 year ago
“Cutter & Squidge is reliable and I've used them for the 3rd year now. The cakes are really tasty and well proportioned. Delivery fees can be a bit high but the free next day delivery option can be a life saver. Thank you and looking forward to new flavours!”
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Posted 1 year ago
Cutter and Squidge is rated 4.6 based on 19,711 reviews