Cutter and Squidge Reviews

Name: Cutter and Squidge
Rating: 4.61

4.6 Rating 19,378 Reviews

89 %

of reviewers recommend Cutter and Squidge

4.6

Based on 19,378 reviews

Shipping & Delivery
Delivery Methods	Courier, Postal Service
Average Delivery Time	Next Day
On-time Delivery	95%
Accurate And Undamaged Orders	Greater than 93%
Customer Service
Communication Channels	Telephone, Email, Live Chat
Queries Resolved In	Under An Hour
Customer Service	4.5 out of 5

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Cutter and Squidge 5 star review on 14th June 2026

1951

Anonymous

Anonymous // 01/01/2019

Sort by: Most Recent Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“I was sceptical about ordering a cake online to be shipped from the south of England to Scotland. But ordering was very straightforward the cake was very well packaged and delivered on the date requested. It looked exactly like the picture on the website. Also very good communication from the company. Price was very good. I’d order from Cutter & Squidge again .”

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Posted 1 year ago

“I ordered from Italy for my daughter who lives in St Albans. I placed the order the day before, and the service was perfect. The sweets were excellent, and the packaging was wonderful. Thank you! Barbara”

Cutter and Squidge 5 star review on 20th March 2025

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Posted 1 year ago

“I emailed Cutter and Squidge regarding this my missing order, they have still not responded.”

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Posted 1 year ago

I am sorry to see you were disappointed with our service, I have reached out to you directly in hope to rectify the issue as part of our happiness guarantee policy.

Posted 1 year ago

“The most delicious brownies ever! Now bought three boxes. Will buy on special occasions - such as weekends🤣🤣🤣🤣 the best find ever.”

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Posted 1 year ago

“Great service from ordering to delivery , packaging was top class as was the cake .”

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Posted 1 year ago

“Great job team !”

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Posted 1 year ago

“the products were dry”

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Posted 1 year ago

I am sorry to see you were disappointed with our service, I have reached out to you directly in hope to rectify the issue as part of our happiness guarantee policy.

Posted 1 year ago

“Great website, excellent delivery and lovely looking cake. Unfortunately we thought the taste was bland.”

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Posted 1 year ago

I am sorry to see you were disappointed with our service, I have reached out to you directly in hope to rectify the issue as part of our happiness guarantee policy.

Posted 1 year ago

“The package arrived on time, which I appreciate. But the delivery service did not bring it to my door or contact me upon arrival. Instead, it was left on the floor in a central area of my apartment building, which was not ideal.”

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Posted 1 year ago

“Sent these to my sister for her Birthday and she absolutely loved them.”

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Posted 1 year ago

“The items arrived in good time but they had not been taken care of. I would expect much better quality for this price. Everything is expensive which is fair if quality is provided but it isn’t. I wouldn’t order from Cutter and Squidge again.”

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Posted 1 year ago

I am sorry to see you were disappointed with our service, I have reached out to you directly in hope to rectify the issue as part of our happiness guarantee policy.

Posted 1 year ago

“We have ordered this cake a few times between me and my husband. Both being Vegan it’s really hard to find great Vegan cakes for our birthdays. Unfortunately I found the cake very dry and not like the previous occasions when ordered. We both agreed that it tasted a lot dry then other times.”

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Posted 1 year ago

I am sorry to see you were disappointed with our service, I have reached out to you directly in hope to rectify the issue as part of our happiness guarantee policy.

Posted 1 year ago

“Thumbs up for the over all service! From placing the order to the presentation of the packing and until the delivery! Efficient Customer service! Cutter & Squidge never fail to impress us! Thank you for making it special day for my fiancé, it was perfect! ❤️”

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Posted 1 year ago

“The item was dumped near their front door. It was a birthday gift, so I then had to message them with pictures and updates as to where the item was, for them to go hunt for it. Not a great experience”

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Posted 1 year ago

I am sorry to see you were disappointed with our service, I have reached out to you directly in hope to rectify the issue as part of our happiness guarantee policy.

Posted 1 year ago

“From what i heard from the people who got the product they are lovely and they would get again. In regards to service I would say it is fantastic and everything got to its destination at a prompt time.”

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Posted 1 year ago

“Everything a great and delivered on time.”

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Posted 1 year ago

“wonderful communication and delivery on top of amazing cakes that went down a treat. Thanks so much!”

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Posted 1 year ago

“Everything went as planned with good email and text updates to keep us informed”

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Posted 1 year ago

“Wey good service. Would however love it if the could deliver personalised cakes outside London as well.”

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Posted 1 year ago

“Excellent service”

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Posted 1 year ago

Cutter and Squidge is rated 4.6 based on 19,378 reviews