Cutter and Squidge Reviews

Name: Cutter and Squidge
Rating: 4.61

4.6 Rating 19,381 Reviews

89 %

of reviewers recommend Cutter and Squidge

4.6

Based on 19,381 reviews

Shipping & Delivery
Delivery Methods	Courier, Postal Service
Average Delivery Time	Next Day
On-time Delivery	96%
Accurate And Undamaged Orders	Greater than 93%
Customer Service
Communication Channels	Telephone, Email, Live Chat
Queries Resolved In	Under An Hour
Customer Service	4.5 out of 5

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Cutter and Squidge 5 star review on 14th June 2026

1951

Anonymous

Anonymous // 01/01/2019

Sort by: Most Recent Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“The cake arrived on the day of my birthday (but very late in the evening). The internal gift box perfectly preserved the content (the courier, not knowing the content I suppose, left the cake's external paper box vertically… but the gift box did its job!). The cake tasted amazing, with great texture and flavor! I will buy it again! I also purchased two golden candles and a bottle of Prosecco. The best birthday present ever :)”

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Posted 2 years ago

“The cake was really good, delivered on the agreed day. Would order again.”

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Posted 2 years ago

“Very easy to order with lots of choices and dietary needs. The cake arrived promptly and in great condition. Definitely will buy again.”

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Posted 2 years ago

“As usual the cake was brilliant. We had a unicorn cake for my daughter’s first birthday. It not only looked great but our guests demolished it. We tend to get our celebration cakes from Cutter and Squidge as they taste as good as they look.”

Cutter and Squidge 5 star review on 6th February 2024

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Posted 2 years ago

“Good company”

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Posted 2 years ago

“Loved the cake, very tasty. It would have been nice to know approximate cake delivery time as window between 9am - 6pm is way too long. I hope the business can find a way of notifying customers about cake progress and give shorter windows for delivery.”

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Posted 2 years ago

“Best birthday cake I have had in a long time!! It was delicious!”

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Posted 2 years ago

“Terrific service and delivery and DELICIOUS brownies!”

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Posted 2 years ago

“Delighted with this product! I’m not a vegan myself, but wanted something that the whole team could enjoy. It was sooooo delicious! And the way it arrived was perfect - great packaging that keeps it intact, so it looked great too!”

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Posted 2 years ago

“The plus side was delivery was really quick and efficient and the website easy to use. Thank you for this. The brownies I ordered were a present. I was there when they arrived - the outside of the box was covered in super sticky goo, which had escaped from the brownies. Not a great experience for the receiver. One set of brownies were fine and very tasty, but the really sticky ones were very thin - like some of them were only 3-4 mm thick. And very sweet and sticky. They all got eaten - but I’m wouldn’t order that box again”

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Posted 2 years ago

I am sorry to see you were disappointed with our service, I have reached out to you directly in hope to rectify the issue as part of our happiness guarantee.

Posted 2 years ago

“Cake arrived exactly as ordered during the appropraite window”

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Posted 2 years ago

“Ordering was easy and it was delivered with great care. Thank you!”

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Posted 2 years ago

“Prompt delivery Beautiful brownies”

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Posted 2 years ago

“Service great as always, I've always enjoyed Cutter & Squidge products but this vegan cake was not for me. The buttercream leaves a greasy coating in mouth”

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Posted 2 years ago

“Ordered a cake for my brothers birthday as a surprise. He described it as “definitely a superior cake” 😂 high praise considering he is not vegan. And he didn’t even open it until three days after delivery.”

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Posted 2 years ago

“The velvet cake was a great treat. I ordered on Monday and after a phonecall from the delivery team to confirm address it was delivered on the Tuesday. Exceptional service. Thank you.”

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Posted 2 years ago

“I was expecting more. The sponge was dry. Presentation was lovely but lacked a fluffy moist sponge, tasted stodgy.”

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Posted 2 years ago

I am sorry to see you were disappointed with our service, I have reached out to you directly in hope to rectify the issue as part of our happiness guarantee.

Posted 2 years ago

“Recipient was really happy with the brownies, thanks so much! Would recommend”

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Posted 2 years ago

“Great service”

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Posted 2 years ago

“Sent as a gift, my friend adored and inhaled them! Thank you.”

Cutter and Squidge 5 star review on 5th February 2024

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Posted 2 years ago

Cutter and Squidge is rated 4.6 based on 19,381 reviews