Cutter and Squidge Reviews

Name: Cutter and Squidge
Address: 2 amalgamated Drive, London, London
Rating: 4.61

4.6 Rating 19,715 Reviews

89 %

of reviewers recommend Cutter and Squidge

4.6

Based on 19,715 reviews

Shipping & Delivery
Delivery Methods	Courier, Postal Service
Average Delivery Time	Next Day
On-time Delivery	97%
Accurate And Undamaged Orders	Greater than 94%
Customer Service
Communication Channels	Email, Telephone, Live Chat
Queries Resolved In	Under An Hour
Customer Service	4.8 out of 5

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Cutter and Squidge 5 star review on 27th September 2026

1967

Anonymous

Anonymous // 01/01/2019

Sort by: Most Recent Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“Lovely, reliable service”

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Posted 1 year ago

“Delicious cake, this was a present for my husbands birthday as he loves fudge cake. He was delighted and I enjoyed it too. Looking for an excuse to order another one!”

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Posted 1 year ago

“The service was good The delivery was on time The main cake was not of the quality expected although I would say this is a deviation as I have not been disappointed previously.”

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Posted 1 year ago

I am sorry to see you were disappointed with our service, I have reached out to you directly in hope to rectify the issue as part of our happiness guarantee policy.

Posted 1 year ago

“I can’t tell if the cake was old or that’s just how they make them but all four slices that I received were dry with cracked dried frosting on top. Pretty disappointed.”

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Posted 1 year ago

I am sorry to see you were disappointed with our service, I have reached out to you directly in hope to rectify the issue as part of our happiness guarantee policy.

Posted 1 year ago

“This was the second time I'd use Cutter and Squidge. They never fail to impress.”

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Posted 1 year ago

“Amazing I wish everything came in larger portions! Good enough to eat all by yourself in one sitting!! Oops”

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Posted 1 year ago

“Fantastic friendly company with great customer service and fabulous cakes”

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Posted 1 year ago

“Excellent as ever”

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Posted 1 year ago

“Amazing service - so easy to order and arrange delivery for next day o for last minute purchase for partners birthday - was so gorgeous to eat, soft, chocolatey and very tasty!!! Good size. and everyone loved it!! One of nicest cakes have ever had and can't believe it was sent within 24 hours 200 miles down the motorway!!”

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Posted 1 year ago

“Lovely, independent company that I am happy to support. Long may they continue.”

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Posted 1 year ago

“It’s so beautiful and delivered on time”

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Posted 1 year ago

“Easy website, great service and delivered on time. Perfect gift ideas”

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Posted 1 year ago

“Delivery was good nicely packaged”

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Posted 1 year ago

“Excellent service , make more variety of brownies and sweet delight. Thank you”

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Posted 1 year ago

“A big thank you to all at Cutter and Squidge for making my Sisters birthday very special from the ordering to the delivery of the cake everything was perfect The cake was perfect in every way the only problem was I could not be there with her! Just a little question some of your cakes are just for London can outside of London order them for a special occasion?”

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Posted 1 year ago

“Great service and lovely bakes, delivery by courier not perfect haven't raies with seller, did submit feedback to DPD but no response”

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Posted 1 year ago

“Delivered as promised”

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Posted 1 year ago

“I was sceptical about ordering a cake online to be shipped from the south of England to Scotland. But ordering was very straightforward the cake was very well packaged and delivered on the date requested. It looked exactly like the picture on the website. Also very good communication from the company. Price was very good. I’d order from Cutter & Squidge again .”

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Posted 1 year ago

“I ordered from Italy for my daughter who lives in St Albans. I placed the order the day before, and the service was perfect. The sweets were excellent, and the packaging was wonderful. Thank you! Barbara”

Cutter and Squidge 5 star review on 20th March 2025

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Posted 1 year ago

“I emailed Cutter and Squidge regarding this my missing order, they have still not responded.”

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Posted 1 year ago

I am sorry to see you were disappointed with our service, I have reached out to you directly in hope to rectify the issue as part of our happiness guarantee policy.

Posted 1 year ago

Cutter and Squidge is rated 4.6 based on 19,715 reviews