Cutter and Squidge Reviews

Name: Cutter and Squidge
Rating: 4.62

4.6 Rating 17,210 Reviews

90 %

of reviewers recommend Cutter and Squidge

4.6

Based on 17,210 reviews


Shipping & Delivery
Delivery Methods	Courier
Average Delivery Time	Within 5 Days
On-time Delivery	95%
Accurate And Undamaged Orders	97%
Customer Service
Communication Channels	Email, Telephone, Live Chat
Queries Resolved In	Under An Hour
Customer Service	4.8 out of 5

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Cutter and Squidge 5 star review on 8th April 2024

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Cutter and Squidge 5 star review on 5th April 2024

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Cutter and Squidge 5 star review on 16th March 2024

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1805

Anonymous

Anonymous // 01/01/2019

Filter: Rated 4 None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“Nice service, nice box. Cake a little too sweet like the majority of western cakes. Japanese cake industry has it right ;)”

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Posted 7 months ago

“Prompt customer service response”

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Posted 7 months ago

“Great looking cake, easy ordering process. It did get delivered to the neighbour whilst I was home and no one knocked but that’s not on the Cutter team. One star down cos it was a tad too sweet. However, still great service and we will be ordering a third one in a few months! Thank you for delivering to my area!”

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Posted 7 months ago

“Really nice cakes and delivery very good as well.”

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Posted 7 months ago

“All good with brownies and delivery but a bit of a barrage of follow up and marketing emails following the order. Think there was 12 within the next days weeks.”

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Posted 7 months ago

“Great cakes but a bit pricey.”

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Posted 7 months ago

“These went down a treat! All gone in the blink of an eye!!”

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Posted 7 months ago

“I totally enjoyed the cake. Looked beautiful and tasted as nice. I had ordered a candle alongside and this wasn’t sent. Overall, worth the purchase and the birthday boy enjoyed the cake too.”

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Posted 7 months ago

“The cake was really nice- however, the service wasn’t great. We wanted to pick up the cake from the shop since we were not sure what time we would be home that day. We were told that there were only 5 options for cake if we wanted to pick it up at the store- I did not understand why, surely all they had to do was get the cake from online to the store where we could pick it up (I made the call weeks in advance, so they had enough time to coordinate this). We had to change plans for a full day birthday day out just to stay home and wait for the cake to arrive… which was a shame.”

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Posted 7 months ago

“1st time, we needed dairy-free cakes and it was very good. We were a bit worried about the delivery but the cakes arrived well protected so it was great. However, we would recommend writing on the box "up" and "down" and "fragile", because honestly, when I saw the deliveryman coming to me holding it on the side edge under the arm like a box of goods (accessories or books for eg.), I was a little worried. Appart from that, the delivery of cakes is an excellent service and these cakes are as beautiful as good, so we will order again.”

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Posted 7 months ago

“Overall excellent customer journey and average taste cakes.”

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Posted 7 months ago

“Have used C&S recently on a few occasions and great delivery service and nice looking cakes and brownies.”

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Posted 7 months ago

“Very good presentation packaging and delivery of a lovely cake. It was however pricey to send a cake like this as there was no option for omitting the tin. I probably will use the service again but because of the price not as often as I’d like.”

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Posted 7 months ago

“Dense chocolatey goodness. Be careful on the slice size!”

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Posted 7 months ago

“Quick and efficient delivery, lovely goodies!”

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Posted 7 months ago

“I have never actually eaten a cutter and squidge brownie, however I ordered these as gifts for my wedding suppliers and have had 12 emails asking to do a review, so here I am. The brownies looked nice as far as I could tell and all the suppliers said they were fab. DPD is also used so you can track your parcel.”

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Posted 7 months ago

“The afternoon tea with Prosecco was part of a gift to our friends for their Golden Wedding Anniversary which they thoroughly enjoyed. They said the quality, quantity and freshness was very good. They also said they found the Brownie Squares were a bit too salty.”

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Posted 7 months ago

“Nice tasting cake! My only comment is the the filling is actually a lot less than what it looks in the picture.”

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Posted 7 months ago

“Great gift idea - both people I've sent these to have loved the brownies!”

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Posted 7 months ago

“Really creative flavours and super cute!!”

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Posted 7 months ago

Cutter and Squidge is rated 4.6 based on 17,210 reviews