“Dance shoe sizes bear no relation to ordinary shoe sizes, but the company are very good about returns and sending different sizes until you do get a pair that fit. Very glad that they use Royal Mail for deliveries - last parcel arrived the day after we had been informed that it had been despatched. With most courier services it would have taken a wweek or more to reach our area.”
Hi there! Thank you for your great 4-star review! We're glad to hear that our returns process met your expectations and that you appreciated the swift delivery with Royal Mail. Ensuring you find the perfect fit is important to us, and it's wonderful to know you're content with our service!
Warm regards,
Team Dancewear Central
Hi Elizabeth! Thank you for your fantastic 5-star review! We're thrilled to hear that you found our selection of dance essentials extensive and our delivery speedy. Your satisfaction is our priority, and we're always here to provide the best for your dance needs!
Warm regards,
Team Dancewear Central
Hi Lisa! Thank you for your amazing 5-star review! We’re delighted to hear that you’re satisfied with our speedy service and the quality of the dance unitard. Your feedback brightens our day, and we look forward to serving you again soon!
Warm regards,
Team Dancewear Central
Hi there! Thank you so much for your wonderful 5-star review! We're thrilled to hear that you received your items quickly and that you’re happy with the quality.
Warm regards,
Team Dancewear Central
“The shoes I bought arrived quickly, but I had to exchange them for a bigger size. The second pair were quick to arrive too, but they had an issue with them. After I called and supplied photos of the problem, I was offered a partial discount and was happy to get that quickly too. All very efficient.
My only comment would be making it clearer that the shoe sizes are US Men's sizes. It does say to order a bigger size than you would normally, but if I'd known the sizing comparison I'd have made a different decision in the first place.”
Hi Jennifer! Thank you for your thoughtful 5-star review! We're glad to hear that you experienced efficient service with your exchanges and were happy with the outcome. We appreciate your feedback regarding the sizing clarity; it’s something we’ll definitely consider to improve future experiences. Thank you for being a valued customer!
Warm wishes,
Team Dancewear Central
Hi Matthew! Thank you for your fantastic 5-star review! We're so glad to hear that you’re enjoying the quality of our ballet tights and socks. Your support means a lot to us, and we look forward to providing you with more great products in the future!
Warm regards,
Team Dancewear Central
Hi Carol! Thank you for your fantastic 5-star review! We’re so pleased to hear that your order arrived promptly and that you're happy with the fit and value. Your satisfaction means the world to us, and we can’t wait to assist you again in the future!
Warm regards,
Team Dancewear Central
“Didn't receive my order. Found out through the post office that they were unable to deliver. Had no email to tell me this. The order was returned on 9th September. Its now 15th. But received an email asking for a review. I tried to speak to customer service because Al was unable to understand my request but have had no response since this morning. So at the moment I don't have the things I ordered for my daughters dancing exam and no refund either.”
Hi Anne-lowis,
We’re really sorry to hear about the issues you’ve faced with your order and delivery. It must be incredibly frustrating, especially with your daughter’s dancing exam coming up. We understand the urgency of the situation.
We appreciate you bringing this to our attention, and we’ll do our best to help resolve this for you as quickly as possible.
Warm regards,
Team Dancewear Central
Hi Ann! Thank you for your fantastic 5-star review! We're so happy to hear that you found our service quick and reliable, and that you feel you received great value. Your support truly means a lot to us, and we're here to help anytime you need!
Warm regards,
Team Dancewear Central
Hi Mary! Thank you so much for your wonderful 5-star review! We're thrilled that you find the shoes nice and plan to get them again. Your feedback is so appreciated, and we look forward to welcoming you back for your next purchase!
Warm regards,
Team Dancewear Central
Hi Sarah! Thank you so much for your incredible 5-star review! We're delighted to hear that you love our beautiful range of dancewear and that it’s perfect for uniform. It’s great to know that your order arrived quickly too! Your satisfaction is our priority, and we can’t wait to serve you again.
Warm regards,
Team Dancewear Central
Hi there! Thank you for your amazing 5-star review! We're thrilled to hear that you experienced quick delivery and are pleased with the value of your shoes. Your support means a lot to us, and we can't wait to assist you again in the future!
Warm regards,
Team Dancewear Central
Hi Danielle,
We’re really sorry to hear about the confusion with your parcel delivery. That must be really frustrating, especially when you were expecting your order. We recommend checking with your local delivery service for any updates, as sometimes items are marked as delivered when they haven’t reached the final destination.
If there’s anything else we can do to help, please reach out to us.
Warm regards,
Team Dancewear Central
“Great shoes! And when the US size didn't fit my feet with my 1st order, I then ordered the correct size and they rapidly refunded my initial purchase - much faster than expected. Thanks! Very happy overall.”
Hi Andrew! Thank you for your amazing 5-star review! We're delighted to hear you love the shoes and that our refund process exceeded your expectations. Your satisfaction truly means the world to us, and we're here to help whenever you need!
Warm regards,
Team Dancewear Central
Hi! Thank you so much for your wonderful 5-star review! We're thrilled to hear that your granddaughter's ballet shoes fit her perfectly and that you received them so quickly. Your kind words really mean a lot to us, and we’re always here to help with any future needs!
Warm regards,
Team Dancewear Central
Hi there! Thank you for your amazing 5-star review! We're thrilled to hear that you found our website clear and appreciated our email communication. It's wonderful that your order arrived quickly too! Your kind words mean so much to us, and we're always here to assist you!
Warm regards,
Team Dancewear Central
Hi Iain! Thank you for your fantastic 5-star review! We're thrilled to hear that we had what you needed in stock and that it arrived just in time for your dance lesson. Your happiness is our priority, and we’re here for you whenever you need us!
Warm regards,
Team Dancewear Central
“Even though I didn’t receive an email that ballet shoes had been despatched my 3 year old great granddaughter received them very quickly and is excited to start her dance lessons. Very quick service.”
Hi there! Thank you for your wonderful 5-star review! We're so glad to hear that your great granddaughter received her ballet shoes quickly and is excited to start her dance lessons. Your support means a lot to us, and we’re thrilled to be a part of her dance journey!
Warm regards,
Team Dancewear Central
Hi Kathryn! Thank you for your amazing 5-star review! We're delighted to hear that you love the quality of our clothes and that they arrive quickly. Your satisfaction means the world to us, and we can't wait to see you back for your next purchase!
Warm regards,
Team Dancewear Central
