“Very helpful website, was not sure what black footless tights my daughter needed for her tap exams. There was a section that shows what is acceptable for exams and this helped because there are so many black footless tights on the market but may not be correct. The delivery time was very fast so cannot fault them at all.”
Hi there,
We’re glad our site helped you find the right black footless tights for your daughter’s tap exams, and that the delivery was fast. Thanks for sharing your experience!
Kind regards,
Team Dancewear Central
Hi there,
Thanks for sharing your experience! We’re glad to hear the shoes arrived quickly, in good condition, and that the sizing guide was clear.
Warm regards,
Team Dancewear Central
Hi there,
We’re thrilled you’re happy with the toe socks for rhythmic gymnastics — glad they’re comfortable and great for training. Thanks for sharing your experience!
Warm regards,
Team Dancewear Central
“Excellent service from Dancewear Central. My order arrived quickly but I needed to return it and take advantage of the free replacement delivery if requesting a different size of the same item. This also arrrived promptly and I am very happy with my new tap shoes.”
Hi there,
We’re thrilled you’re happy with the service from Dancewear Central, and glad the replacement delivery arrived promptly for your different size. Thanks for sharing your experience!
Warm regards,
Team Dancewear Central
Hi There,
Thank you so much for your review ,we’re really happy to hear you’re enjoying your BLOCH shoes.
We’re sorry the leotard didn’t fit as expected. Sizing can vary between styles, and we know how disappointing that can be. You’re very welcome to exchange it for another size, and we’ll send the replacement out to you free of charge. For returns, we just ask customers to cover the postage back to us.
If you ever need help choosing the right size or style, we’re always here to guide you.
Best Wishes
Dancewear Central
“Customer service is excellent, sizing I really feels needs to be reviewed. Whilst I was told by my diggers dance teacher to size up, we actually had to send shoes back 3 times as the sizing is extremely small. We ordered the modern/jazz dance shoes. My daughter’s shoe size it’s 12 but we ended up sending back over and over and now has a size 3! And even they are tight”
Hi there,
Thank you for your feedback.
We’re sorry to hear you had difficulty with sizing and needed multiple returns, we understand how frustrating this can be. Dance shoes are designed to fit snugly and can differ from standard sizes, but we appreciate your comments and will pass them on.
Thank you again for your feedback.
Warm regards,
Team Dancewear Central
Hi Lynn,
We’re thrilled you’re happy with the excellent service, quick delivery, and our phone support. Thanks for sharing your experience!
Warm regards,
Team Dancewear Central
“Very impressed with the quality and fit of my ballet shoes, pleased that half sizes are available as size 3.5 is perfect for me. The efficiency and speed of dispatch and delivery was excellent”
Hi Mary,
We’re thrilled you’re happy with the quality, perfect fit, and that half sizes help. Glad the dispatch and delivery were efficient too. Thanks for sharing your experience!
Warm regards,
Team Dancewear Central
Hi Mahdi,
Thank you for your feedback. I’m sorry to hear it wasn’t clear how to return your item for a size exchange. We include return slips with every order, and the full return instructions are also available on our website for easy reference.
If you ever need further assistance with the process, our team is always happy to assist by phone or email. We want to make sure your exchange is as smooth as possible.
Best Wishes
Dancewear Central
“Poor customer service in relation to an order where I believed I was purchasing a shoe brush. The listing is quite deceptive as the brush is shown at the front of the image. Your eye is drawn to the brush and not the text description. Photo needs to change. Contacted customer services who were not able to provide free postage for return despite the misleading listing.”
Hi There,
Thank you for taking the time to share your feedback. I’m sorry to hear that the listing image felt misleading, we never want our customers to feel unsure about what they’re purchasing. I’ve passed your comments on to the appropriate team so they can review the product photo and make any necessary improvements.
Regarding the return, while we’re unable to offer prepaid postage, we do aim to make the process as straightforward as possible, and our team is always here to help if you need any support.
Thank you again for bringing this to our attention.
Hi there,
We’re so glad you’re happy with fast delivery, great quality, and our quick refund/exchange service. Thanks for the high recommendation!
Warm regards,
Team Dancewear Central
“I made my Oder on the 26th of January it's not the 17 of February I can't say I am enjoying my dance shows because they have not arrived yet!!! You can imagine how one feels about the experience”
Hi Brian,
As confirmed during our phone call yesterday, we can see that your order has now been placed on re‑delivery for Wednesday 18th February.
If you experience any further issues with our courier, please don’t hesitate to give us a call and our team will be happy to help.
“Great service, quick delivery. Love my new dance shoes ( men's black and white Spats) good quality and great fit. Can't wait to wear them on my up coming cruise . Would recommend.”
Hi there,
We’re glad the shoes arrived well packed and in good order. We hope your wife loves them when she tries them on.
Warm regards,
Team Dancewear Central
Hi there,
Thank you for taking the time to leave a review. We’re really sorry that your next‑day delivery didn’t arrive on time ,you were absolutely right to expect it sooner.
We’ve investigated this for you and can confirm that your shipping cost has now been fully refunded. We’re sorry again for the inconvenience, and we truly appreciate your patience while we looked into this.
Should this ever happen again, please feel free to contact us by phone or email so our team can rectify the issue immediately.
