“I bought Fuego Derek Hough split sole shoes. They are beautiful, brilliant shoes once you find the right pair, but the sizing information is very confusing that I had to buy and return twice until I have finally got the perfect pair. I usually wear size 4.5 so I ordered 4.5 as the size recommendation suggested on the size guide, but they were too small. Then I ordered 5.5, full size up because 4.5 was so tight, and 5.5 was too large. And finally ordered 5 and they are perfect.”
Hi there,
Thank you for your feedback.
We’re glad you found a perfect fit in the end, though we’re sorry to hear the sizing guide was confusing and required multiple exchanges. We appreciate your comments and will pass them on for review to help improve our guidance.
Best Wishes
Dancewear Central
Hi Julie,
Thank you for your feedback! We’re glad the item matched the description and fit well, and that delivery was smooth. If you need anything else, we’re here to help.
Warm regards,
Team Dancewear Central
Hi Jessica,
We’re sorry the wrong size was sent and you had to pay postage to return. Please email us with your order number and we’ll look into correcting this and ensure any return postage costs are addressed.
Warm regards,
Team Dancewear Central
“I have recently ordered a great number of leotards for my dance show. She service has been great and very fast delivery which has been needed as some were ordered very last minute!”
Hi Susan,
Thank you for your feedback! We’re glad you found the delivery prompt and updates efficient. We appreciate your support and look forward to serving you again soon.
Warm regards,
Team Dancewear Central
Hi Judith,
Thanks for sharing your experience. We’re thrilled you had superb speedy service and that the exchange was handled quickly. We appreciate your recommendation and look forward to serving you again.
Warm regards,
Team Dancewear Central
Hi Tanya,
Thanks for sharing your experience. We’re thrilled you’re happy with the shoes—the comfort, look, and value, plus quick delivery, mean a lot to us. We appreciate your support and look forward to serving you again soon!
Warm regards,
Team Dancewear Central
Hi there,
We’re sorry the jazz pants were too long and shortening wasn’t feasible. Please reply with your order number and we’ll ensure your return is processed promptly.
Warm regards,
Team Dancewear Central
“I ordered leather ballet shoes for my little Grandaughter. Very pleased with the product and how quickly they arrived. As its quite hard to find shops that stock childrens ballet shoes, I was so glad I could order from Dancewear Central, and will definately purchase again.”
Hi Carol,
Thanks for sharing your experience. We’re thrilled you’re pleased with the leather ballet shoes and that they arrived quickly. It’s wonderful to know Dancewear Central is a shop you can rely on, and we look forward to serving you again.
Warm regards,
Team Dancewear Central
Hi Francesco,
Thanks for sharing your experience. We’re delighted you found the ordering easy and that the shoes are perfect, with timely delivery.
We appreciate your support and look forward to serving you again soon!
Warm regards,
Team Dancewear Central
“I have been a very happy and satisfied customer of Dancewear Central for several years.
Its easy to place your order, the service is second to none and I received my latest order within 2 days!
I can say if you use Dancewear Central you wont put a foot wrong ! Highly recommend.”
Hi there,
Thanks for sharing your experience. We’re thrilled to hear you’ve been a happy and satisfied customer for so many years, and that your latest order arrived within 2 days. We appreciate your recommendation and look forward to serving you again soon!
Warm regards,
Team Dancewear Central
“I’m afraid my purchase was not a success on this occasion. Size 8 ordered by the shoes were too small - the right shoes especially tight! Returned to you for a refund this week.”
Hi Mark,
Thank you for your feedback. We’re sorry the sizing wasn’t right for you this time. Once your return arrives back with us, we’ll process your refund promptly. If you ever need help finding a better fit, we’re here to help
Warm regards,
Team Dancewear Central
Hi there,
Thanks for sharing your experience. We’re thrilled you found our service prompt and perfect. We appreciate your support and look forward to serving you again soon!
Warm regards,
Team Dancewear Central
Hi J,
Thanks for sharing your experience. We're thrilled you’re happy with a second pair, and that delivery was fast and the price reasonable. We appreciate your support and look forward to serving you again soon!
Warm regards,
Team Dancewear Central
“I was looking for shoes for both me and my wife. I was a bit wary buying shoes on the internet, but I the shoes we ordered were perfect. Delivered in a couple of days, excellent fit, sizes are correct to the standard, very comfortable. We’ve only used them once so far, but they were very good. I would definitely recommend Dance Central.”
Hi David,
Thanks for sharing your experience. We’re thrilled the shoes fit well, arrived quickly, and met your expectations. We appreciate the recommendation and look forward to serving you and your wife again soon!
Warm regards,
Team Dancewear Central
“Very fast and efficient, the tap shoes I bought were just the correct size and very comfy. If they hadn't been a returns form was in the box so no need to print a form out definitely a plus there!!”
“My dance shoes arrived really quickly, within two or three days. They were a good fit, Im very pleased with them. Very good service from Dancewear Central.”
Hi there,
Thanks for sharing your experience. We’re glad the postage was quick and that we could refund the difference when you forgot the discount code. We appreciate your support and look forward to serving you again soon!
Warm regards,
Team Dancewear Central
