dbrand Reviews

Name: dbrand
Rating: 4.36

4.4 Rating 823 Reviews

84 %

of reviewers recommend dbrand

Company Reviews

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Metrics

4.4

Based on 823 reviews

Shipping & Delivery
Delivery Methods	Postal Service, Courier
Average Delivery Time	Over 7 Days
On-time Delivery	Greater than 94%
Accurate And Undamaged Orders	Greater than 88%
Customer Service
Communication Channels	Email, Live Chat
Queries Resolved In	Under An Hour
Customer Service	4.7 out of 5

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dbrand 4 star review on 15th August 2024

Anshul

Anonymous

Anonymous // 01/01/2019

Sort by: Most Recent Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“Innovative company with a wicked sense of humour. Marketing and customer response second to none.”

Helpful Report

Posted 4 years ago

“Awesome, smooth and professional customer service with an outstanding know-how. Special edition skins arguably a bit expensive but still, you definitely get what you pay for. From my 3 year experience as a dbrand customer, international deliveries could be faster. But all in all, best skins out there (beautiful and very precisely cut) with great robot marketing ;)”

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Posted 4 years ago

“They made a skin for my laptop and I'm very very stocked”

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Posted 4 years ago

“This is the fastest, kindest, and best service I have ever received from any company. I emailed for a replacement and they sent me one immediately, and I only had to pay for shipping.”

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Posted 4 years ago

“They good. Robots work like better humans.”

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Posted 4 years ago

“Love DBRAND. Their skins are amazing. #robotcamoeverything”

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Posted 4 years ago

“The delivery fast and without a hassle. A minor mistake was made during delivery and the customer service was beyond perfect. Was very helpful and quick with their responses. The only company that cares for its customers. Will definitely buy here again.”

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Posted 4 years ago

“Insanely good customer support from them. They are very kind and friendly. Looking forward to buying more from them again!”

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Posted 4 years ago

“They take care of their customers and make things right on the rare occasion something happens to go wrong. Extremely professional customer service and high quality toxic electric tape lol”

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Posted 4 years ago

“They are super fast in responding to emails. I asked for a different color scheme for my order and I had a reponse within 5 minutes. Order changed no problem. THAT'S the way you keep customers.”

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Posted 4 years ago

“Fast delivery, good products.”

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Posted 4 years ago

“UwU they answered my support question satisfactorily.”

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Posted 4 years ago

“Amazing company, always try their best to minimize the problems, and keep the customers happy.”

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Posted 4 years ago

“Great Quality Skins. And make sure the relationship continues. I messed up my order and the took care of my mistake. Keep up the great work robot's”

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Posted 4 years ago

“Awesome products I have been using for years now and they have not failed me yet. Quality is there, pricing is there, and just the variety of designs is great. Have been using them for years and will continue to do so. Customer service is also spot on.”

Helpful Report

Posted 4 years ago

“They are a customer-orientated brand with unique and legit products. They are experts in the UX behind their products taking the customers by the hand throughout the entire process and making it fun. Also, their products are top-of-the-line awesome. Practical and beautiful.”

Helpful Report

Posted 4 years ago

“Great quality, fast shipping and great support contact, very pleased with the service and product”

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Posted 4 years ago

“Made a mistake while ordering the darkplates with a skin. By the time I realised it had already been processed. Contacted them, and they provided me with an insane discount (just shipping) to buy another one since shipping it back to them for an exchange was proving difficult.”

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Posted 4 years ago

“Very good service. So happy”

Helpful Report

Posted 4 years ago

“customer service is amazing, ships fast and quality products”

Helpful Report

Posted 4 years ago

dbrand is rated 4.4 based on 823 reviews