dbrand Reviews

Name: dbrand
Rating: 4.37

4.4 Rating 819 Reviews

84 %

of reviewers recommend dbrand

Company Reviews

Questions

Metrics

4.4

Based on 819 reviews

Shipping & Delivery
Delivery Methods	Postal Service, Courier
Average Delivery Time	Over 7 Days
On-time Delivery	Greater than 94%
Accurate And Undamaged Orders	Greater than 88%
Customer Service
Communication Channels	Email, Live Chat
Queries Resolved In	Under An Hour
Customer Service	4.7 out of 5

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dbrand 4 star review on 15th August 2024

Anshul

Anonymous

Anonymous // 01/01/2019

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“They good. Robots work like better humans.”

Helpful Report

Posted 3 years ago

“Love DBRAND. Their skins are amazing. #robotcamoeverything”

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Posted 3 years ago

“The delivery fast and without a hassle. A minor mistake was made during delivery and the customer service was beyond perfect. Was very helpful and quick with their responses. The only company that cares for its customers. Will definitely buy here again.”

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Posted 3 years ago

“Insanely good customer support from them. They are very kind and friendly. Looking forward to buying more from them again!”

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Posted 3 years ago

“They take care of their customers and make things right on the rare occasion something happens to go wrong. Extremely professional customer service and high quality toxic electric tape lol”

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Posted 3 years ago

“They are super fast in responding to emails. I asked for a different color scheme for my order and I had a reponse within 5 minutes. Order changed no problem. THAT'S the way you keep customers.”

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Posted 3 years ago

“Fast delivery, good products.”

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Posted 3 years ago

“UwU they answered my support question satisfactorily.”

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Posted 3 years ago

“Amazing company, always try their best to minimize the problems, and keep the customers happy.”

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Posted 3 years ago

“Great Quality Skins. And make sure the relationship continues. I messed up my order and the took care of my mistake. Keep up the great work robot's”

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Posted 3 years ago

“Awesome products I have been using for years now and they have not failed me yet. Quality is there, pricing is there, and just the variety of designs is great. Have been using them for years and will continue to do so. Customer service is also spot on.”

Helpful Report

Posted 3 years ago

“They are a customer-orientated brand with unique and legit products. They are experts in the UX behind their products taking the customers by the hand throughout the entire process and making it fun. Also, their products are top-of-the-line awesome. Practical and beautiful.”

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Posted 3 years ago

“Great quality, fast shipping and great support contact, very pleased with the service and product”

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Posted 3 years ago

“Made a mistake while ordering the darkplates with a skin. By the time I realised it had already been processed. Contacted them, and they provided me with an insane discount (just shipping) to buy another one since shipping it back to them for an exchange was proving difficult.”

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Posted 3 years ago

“Very good service. So happy”

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Posted 3 years ago

“customer service is amazing, ships fast and quality products”

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Posted 3 years ago

“Robot is fast, effective, and deadly.....helpful. 10 out of 5. Asked for a shipping change, Robot shot back at MUI speeds. Refunded and fixed the shipping issue. I'm dead with joy.”

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Posted 3 years ago

“Amazing products and amazing support =)”

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Posted 3 years ago

“Quick response”

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Posted 3 years ago

“I wanted a detail on my order changed and it was handled in a couple hours. Great customer service!”

Helpful Report

Posted 3 years ago

dbrand is rated 4.4 based on 819 reviews