dbrand Reviews

Name: dbrand
Rating: 4.37

4.4 Rating 819 Reviews

84 %

of reviewers recommend dbrand

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Metrics

4.4

Based on 819 reviews

Shipping & Delivery
Delivery Methods	Postal Service, Courier
Average Delivery Time	Over 7 Days
On-time Delivery	Greater than 94%
Accurate And Undamaged Orders	Greater than 88%
Customer Service
Communication Channels	Email, Live Chat
Queries Resolved In	Under An Hour
Customer Service	4.7 out of 5

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dbrand 4 star review on 15th August 2024

Anshul

Anonymous

Anonymous // 01/01/2019

Sort by: Most Recent Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“Mad sick wit it. Super good customer service 👌🏽”

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Posted 3 years ago

“Couldn't be happier with the customer service received on an order I messed up and ordered the wrong thing. I reached out and heard back within minutes. They corrected the issue and provided additional information that was also helpful. I couldn't recommend Dbrand more.”

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Posted 3 years ago

“Great company, Great products!!!”

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Posted 3 years ago

“The whole dbrand experience is fascinating from start to finish (even if you don't order anything). This is my 2nd purchase, and I love the style, branding and customer service dbrand provides. I'm from the UK, even then the shipping was fast (not like next day sort of thing, but it was fast for international shipping), and with absolutely 0 issues! Now for the actual product, I got skins. They fit perfect, right size etc. The only thing is you need to make sure you heat up the skin when wrapping it over edges and corners (like super hot), I used a hairdryer. I haven't bought a case so I cant comment on them.”

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Posted 3 years ago

“Exceed customer service amazing products, which may be on the more expensive range for some, quality is worth it!”

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Posted 3 years ago

“Bought from D Brand a few times now , there designs are always easy to fit and look Awesome!”

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Posted 3 years ago

“Excellent response time. Helped me out in a pinch. Okay 12/10”

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Posted 3 years ago

“Amazing and prompt customer support! Assisted me despite human error on my end”

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Posted 3 years ago

“Customer support is great and help is given within a timely manner!”

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Posted 3 years ago

“-Absolute great experience! -Overpriced, of course I’ll give them my money! -Deliveries are always on time! -Returns & refunds, you don’t worry about such a thing like that with the robots team! Hail dbrand !”

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Posted 3 years ago

“They change my shipping adress under 5minutes after asking, they are doing à great job !”

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Posted 3 years ago

“Great service with a delayed order and received a wonderful product in no time. Thanks a lot!”

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Posted 3 years ago

“Service Robots replied in a timely manner, and though couldn't fulfill the custom request, were fair in their explanation.”

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Posted 3 years ago

“Ordered Dark Plates before buying a PS5 and decided against the PS5. Got a full refund on the Dark Plates even after they were shipped.”

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Posted 3 years ago

“Humans are a virus for the world, Dbrand is runned by robots so that makes me happy. Robots are not talking bull**** they are direct and honest.”

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Posted 3 years ago

“Amazing customer service, Robots should rule the world.”

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Posted 3 years ago

“I accidentally submitted my name on the shipping address when it was shipped to my sister's place and the USPS didn't like that. Dbrand's response to my help request was quick and friendly. My order's shipping address/name was changed double time.”

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Posted 3 years ago

“i’ve selected the wrong case size. updated my order immediately without going through refund-order again process. brilliant”

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Posted 3 years ago

“Helped understand my problem instantly and gave me the best case solution. Pun intended hehe Can't not leave a review to such awesome robot.”

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Posted 3 years ago

“Muy atentos a los mensajes y resuelven de inmediato, bien robots”

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Posted 3 years ago

dbrand is rated 4.4 based on 819 reviews