dbrand Reviews

Name: dbrand
Rating: 4.36

4.4 Rating 823 Reviews

84 %

of reviewers recommend dbrand

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Metrics

4.4

Based on 823 reviews

Shipping & Delivery
Delivery Methods	Postal Service, Courier
Average Delivery Time	Over 7 Days
On-time Delivery	Greater than 94%
Accurate And Undamaged Orders	Greater than 88%
Customer Service
Communication Channels	Email, Live Chat
Queries Resolved In	Under An Hour
Customer Service	4.7 out of 5

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dbrand 4 star review on 15th August 2024

Anshul

Anonymous

Anonymous // 01/01/2019

Sort by: Most Recent Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“Honestly, the best costumer service out there! They always give very straightforward answers and don’t talk to you like they’re bots on autoreply(which often feels like the case with alot of other companies). And also sick products!🤌🏻”

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Posted 4 years ago

“Best customer service. And the products are great, too!”

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Posted 4 years ago

“I could write a whole essay on why dbrand is great, but to keep it simple, their customer service is the best I have ever seen. When I buy a product, I know that if i need or even want something done they will get it done.”

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Posted 4 years ago

“Great customer service so far. Better than most companies I have dealt with any how.”

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Posted 4 years ago

“Mad sick wit it. Super good customer service 👌🏽”

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Posted 4 years ago

“Couldn't be happier with the customer service received on an order I messed up and ordered the wrong thing. I reached out and heard back within minutes. They corrected the issue and provided additional information that was also helpful. I couldn't recommend Dbrand more.”

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Posted 4 years ago

“Great company, Great products!!!”

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Posted 4 years ago

“The whole dbrand experience is fascinating from start to finish (even if you don't order anything). This is my 2nd purchase, and I love the style, branding and customer service dbrand provides. I'm from the UK, even then the shipping was fast (not like next day sort of thing, but it was fast for international shipping), and with absolutely 0 issues! Now for the actual product, I got skins. They fit perfect, right size etc. The only thing is you need to make sure you heat up the skin when wrapping it over edges and corners (like super hot), I used a hairdryer. I haven't bought a case so I cant comment on them.”

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Posted 4 years ago

“Exceed customer service amazing products, which may be on the more expensive range for some, quality is worth it!”

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Posted 4 years ago

“Bought from D Brand a few times now , there designs are always easy to fit and look Awesome!”

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Posted 4 years ago

“Excellent response time. Helped me out in a pinch. Okay 12/10”

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Posted 4 years ago

“Amazing and prompt customer support! Assisted me despite human error on my end”

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Posted 4 years ago

“Customer support is great and help is given within a timely manner!”

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Posted 4 years ago

“-Absolute great experience! -Overpriced, of course I’ll give them my money! -Deliveries are always on time! -Returns & refunds, you don’t worry about such a thing like that with the robots team! Hail dbrand !”

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Posted 4 years ago

“They change my shipping adress under 5minutes after asking, they are doing à great job !”

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Posted 4 years ago

“Great service with a delayed order and received a wonderful product in no time. Thanks a lot!”

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Posted 4 years ago

“Service Robots replied in a timely manner, and though couldn't fulfill the custom request, were fair in their explanation.”

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Posted 4 years ago

“Ordered Dark Plates before buying a PS5 and decided against the PS5. Got a full refund on the Dark Plates even after they were shipped.”

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Posted 4 years ago

“Humans are a virus for the world, Dbrand is runned by robots so that makes me happy. Robots are not talking bull**** they are direct and honest.”

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Posted 4 years ago

“Amazing customer service, Robots should rule the world.”

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Posted 4 years ago

dbrand is rated 4.4 based on 823 reviews