dbrand Reviews

Name: dbrand
Rating: 4.34

4.3 Rating 829 Reviews

83 %

of reviewers recommend dbrand

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Metrics

4.3

Based on 829 reviews

Shipping & Delivery
Delivery Methods	Postal Service, Courier
Average Delivery Time	Over 7 Days
On-time Delivery	Greater than 94%
Accurate And Undamaged Orders	Greater than 88%
Customer Service
Communication Channels	Email, Live Chat
Queries Resolved In	Under An Hour
Customer Service	4.7 out of 5

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dbrand 4 star review on 15th August 2024

Anshul

Anonymous

Anonymous // 01/01/2019

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“Helped solve my problem super fast”

Helpful Report

Posted 4 years ago

“Fantastic product, exceptional customer service, reasonable price. I've gotten a few skins from Dbrand by now, been thoroughly satisfied with each one. Application process can be tricky, IMO, but once you get it in the right place it's durable and great.”

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Posted 4 years ago

“The robots might be dicks on social media but they are really good at making tape and solving an issues you have. 🤖”

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Posted 4 years ago

“The customer service is on point! They answer your requests in a timely manner and they work very hard to get you a resolution to the issue.”

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Posted 4 years ago

“Ordered matte black plates for my PS5. The process to order was easy as, they shipped it when they said they would, and even though there was slight damage (from user error, oops) they organised a replacement quickly. Highly recommend.”

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Posted 4 years ago

“They made it easy to work with their customer service. I had what I thought might be a complicated request but we had it resolved in the matter of 2 emails and less than a day.”

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Posted 4 years ago

“I was a little worried about my delivery at this difficult world wide problem with COVID-19 but it’s understandable there can be delays. D brand we’re on it within the day I sent the email to assure me that my order was on its way. It arrived the same day so I kind of jumped the gun with the request. Many thanks db.”

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Posted 4 years ago

“Amazing products, response time, great programming, and because… robots”

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Posted 4 years ago

“Makes your device turn some heads! Great products and service.”

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Posted 4 years ago

“I actually haven't received my first order yet -- but I'm leaving this response just because the website copy is so entertaining and clever. It makes me want to give these folks my money. (And no, I'm not anyone on dBrand's Mom, etc.) Lovely reading, and I'm sure the product will be as meticulously described. :D”

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Posted 4 years ago

“This brand is just great, the customer service is great and the quality of their products is amazing.”

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Posted 4 years ago

“Robots are just the best to interact with. I love it when they give you the brutal honest truth. all hail!”

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Posted 4 years ago

“Great customers service and a great selection of products with a premium feel.”

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Posted 4 years ago

“Great service, Fantastic products”

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Posted 4 years ago

“Great service”

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Posted 4 years ago

“Excellent service”

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Posted 4 years ago

“I like getting roasted”

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Posted 4 years ago

“The service is always on point. ALWAYS.”

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Posted 4 years ago

“Extremely fast customer service for an online retailer. Resolved my problem super fast and in the best manner possible for myself. I love the cases themselves. I've had them for 2 different samsung phones and the iphone. I would not hesitate to get another one from this company in the future.”

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Posted 4 years ago

“Instant refund when asked , they actually are robots”

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Posted 4 years ago

dbrand is rated 4.3 based on 829 reviews