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dbrand Reviews

4.4 Rating 823 Reviews
84 %
of reviewers recommend dbrand
Company Reviews Questions Metrics
4.4
Based on 823 reviews
Shipping & Delivery
Delivery Methods
Postal Service, Courier
Average Delivery Time
Over 7 Days
On-time Delivery
Greater than 94%
Accurate And Undamaged Orders
Greater than 88%
Customer Service
Communication Channels
Email, Live Chat
Queries Resolved In
Under An Hour
Customer Service
4.7 out of 5
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Stuart Warner
Verified Reviewer
“I was a little worried about my delivery at this difficult world wide problem with COVID-19 but it’s understandable there can be delays. D brand we’re on it within the day I sent the email to assure me that my order was on its way. It arrived the same day so I kind of jumped the gun with the request. Many thanks db.”
Helpful Report
Posted 4 years ago
Maverick H
Verified Reviewer
“Amazing products, response time, great programming, and because… robots”
Helpful Report
Posted 4 years ago
Andrew Gallagher
Unverified Reviewer
“Makes your device turn some heads! Great products and service.”
Helpful Report
Posted 4 years ago
Tiny Turnaround
Unverified Reviewer
“I actually haven't received my first order yet -- but I'm leaving this response just because the website copy is so entertaining and clever. It makes me want to give these folks my money. (And no, I'm not anyone on dBrand's Mom, etc.) Lovely reading, and I'm sure the product will be as meticulously described. :D”
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Posted 4 years ago
:)
Unverified Reviewer
“This brand is just great, the customer service is great and the quality of their products is amazing.”
Helpful Report
Posted 4 years ago
Nicholas S Lynch-jonely
Verified Reviewer
“Robots are just the best to interact with. I love it when they give you the brutal honest truth. all hail!”
Helpful Report
Posted 4 years ago
Marnix
Verified Reviewer
“Great customers service and a great selection of products with a premium feel.”
Helpful Report
Posted 4 years ago
Anonymous
Unverified Reviewer
“Great service, Fantastic products”
Helpful Report
Posted 4 years ago
Anonymous
Unverified Reviewer
“Great service”
Helpful Report
Posted 4 years ago
Anonymous
Verified Reviewer
“Excellent service”
Helpful Report
Posted 4 years ago
Anonymous
Unverified Reviewer
“I like getting roasted”
Helpful Report
Posted 4 years ago
Helga Morais
Unverified Reviewer
“The service is always on point. ALWAYS.”
Helpful Report
Posted 4 years ago
Anonymous
Verified Reviewer
“Extremely fast customer service for an online retailer. Resolved my problem super fast and in the best manner possible for myself. I love the cases themselves. I've had them for 2 different samsung phones and the iphone. I would not hesitate to get another one from this company in the future.”
Helpful Report
Posted 4 years ago
Anonymous
Verified Reviewer
“Instant refund when asked , they actually are robots”
Helpful Report
Posted 4 years ago
Anonymous
Unverified Reviewer
“They responded to my queri in time and in a good manner”
Helpful Report
Posted 4 years ago
Mike M
Verified Reviewer
“Fast reply. Fair solution. Very rare qualities today.”
Helpful Report
Posted 4 years ago
Eduardo
Verified Reviewer
“They were very helpfull and very humorous”
Helpful Report
Posted 4 years ago
Anonymous
Verified Reviewer
“They respond quick and offered an immediate solution for my issue. Customer service and experience was great.”
Helpful Report
Posted 4 years ago
Kas
Unverified Reviewer
“Wanted a refund and within minutes got my refund, such an fast response company, no messing about.”
Helpful Report
Posted 4 years ago
Trent Houghton From New Zealand
Verified Reviewer
“A+ service, highly recommend”
Helpful Report
Posted 4 years ago
dbrand is rated 4.4 based on 823 reviews
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