dbrand Reviews

Name: dbrand
Rating: 4.36

4.4 Rating 821 Reviews

84 %

of reviewers recommend dbrand

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Metrics

4.4

Based on 821 reviews

Shipping & Delivery
Delivery Methods	Postal Service, Courier
Average Delivery Time	Over 7 Days
On-time Delivery	Greater than 94%
Accurate And Undamaged Orders	Greater than 88%
Customer Service
Communication Channels	Email, Live Chat
Queries Resolved In	Under An Hour
Customer Service	4.7 out of 5

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dbrand 4 star review on 15th August 2024

Anshul

Anonymous

Anonymous // 01/01/2019

Sort by: Most Recent Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“Customer service is amazing”

Helpful Report

Posted 4 years ago

“dbrand is a very quality-focused company that sells only the best products. They have a variety of options that all look phenomenal with drops of unique skins quite often. Instructions are clear and simple to understand tutorials, though one must be careful to follow all the directions closely for best results. Their customer service team is awesome and willing to help and explain whatever is needed. Highly recommend for anyone looking to make their electronic devices that much more unique and visually appealing.”

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Posted 4 years ago

“I love my new grip case with MagSafe will be getting a few new skins to change out when I feel like it. Excited to see some new drops.”

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Posted 4 years ago

“Great customer service and fantastic products. No true competitor can touch them!”

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Posted 4 years ago

“Everything from the quality of the product to interfaces of Dbrand site and awesome witty response”

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Posted 4 years ago

“High quality skin, quick customer service if needed”

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Posted 4 years ago

“Very fast and efficient haha :)”

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Posted 4 years ago

“Customer service was exceptional and their concern for customer satisfaction by refunding me 10% of my order cost due to order backlog was very cool. Plus I love robots.”

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Posted 4 years ago

“Support was very fast, and courteous”

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Posted 4 years ago

“Customer service is top notch. Never a bad experience with dbrand products. My wallet hates me though.”

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Posted 4 years ago

“Great skins and greater customer support”

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Posted 4 years ago

“Quick support response on incorrect order, 10/10 would order again.”

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Posted 4 years ago

“Response from customer service was fast af. Price is not so bad.”

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Posted 4 years ago

“Already a fan! Waiting for my teardown edition!”

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Posted 4 years ago

“Great looking skins, a bit expensive for my taste but understandable, amazing unboxing experience, quick delivery - I got my package in Serbia in 9 days - they are quick to answer to any questions over e-mail, basically what you get is what you see on the website. Strongly recommend!”

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Posted 4 years ago

“Currently they are really backed up with a high amount of orders. I was unaware of this and asked customer support for an update on how long it would take, was met with amazing service and a 10% refund to my order due to the delays.”

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Posted 4 years ago

“great skins”

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Posted 4 years ago

“product was 100% perfectly as described came on time and fitment was as usual perfect 5th d brands skin and case and flawless as usual .....love it”

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Posted 4 years ago

“Insanely slow to process orders. It intially said my order would ship in 6-7 business days and it's getting closer to two weeks now. And the response time is just pathetic”

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Posted 4 years ago

“Dbrand is literally the best company to deal with. I had an issue & they solved it immediately even when they were backed up with orders & emails. They took their time out to personally email me & take care of it. If you’re going to do with a skin or a case…choose Dbrand. Their products are the best out there & their customer service is top notch!”

Helpful Report

Posted 4 years ago

dbrand is rated 4.4 based on 821 reviews