dbrand Reviews

Name: dbrand
Rating: 4.37

4.4 Rating 819 Reviews

84 %

of reviewers recommend dbrand

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Metrics

4.4

Based on 819 reviews

Shipping & Delivery
Delivery Methods	Postal Service, Courier
Average Delivery Time	Over 7 Days
On-time Delivery	Greater than 94%
Accurate And Undamaged Orders	Greater than 88%
Customer Service
Communication Channels	Email, Live Chat
Queries Resolved In	Under An Hour
Customer Service	4.7 out of 5

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dbrand 4 star review on 15th August 2024

Anshul

Anonymous

Anonymous // 01/01/2019

Sort by: Most Recent Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“I love my new grip case with MagSafe will be getting a few new skins to change out when I feel like it. Excited to see some new drops.”

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Posted 3 years ago

“Great customer service and fantastic products. No true competitor can touch them!”

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Posted 3 years ago

“Everything from the quality of the product to interfaces of Dbrand site and awesome witty response”

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Posted 3 years ago

“High quality skin, quick customer service if needed”

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Posted 3 years ago

“Very fast and efficient haha :)”

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Posted 3 years ago

“Customer service was exceptional and their concern for customer satisfaction by refunding me 10% of my order cost due to order backlog was very cool. Plus I love robots.”

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Posted 3 years ago

“Support was very fast, and courteous”

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Posted 3 years ago

“Customer service is top notch. Never a bad experience with dbrand products. My wallet hates me though.”

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Posted 3 years ago

“Great skins and greater customer support”

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Posted 3 years ago

“Quick support response on incorrect order, 10/10 would order again.”

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Posted 3 years ago

“Response from customer service was fast af. Price is not so bad.”

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Posted 3 years ago

“Already a fan! Waiting for my teardown edition!”

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Posted 3 years ago

“Great looking skins, a bit expensive for my taste but understandable, amazing unboxing experience, quick delivery - I got my package in Serbia in 9 days - they are quick to answer to any questions over e-mail, basically what you get is what you see on the website. Strongly recommend!”

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Posted 3 years ago

“Currently they are really backed up with a high amount of orders. I was unaware of this and asked customer support for an update on how long it would take, was met with amazing service and a 10% refund to my order due to the delays.”

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Posted 3 years ago

“great skins”

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Posted 3 years ago

“product was 100% perfectly as described came on time and fitment was as usual perfect 5th d brands skin and case and flawless as usual .....love it”

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Posted 3 years ago

“Insanely slow to process orders. It intially said my order would ship in 6-7 business days and it's getting closer to two weeks now. And the response time is just pathetic”

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Posted 3 years ago

“Dbrand is literally the best company to deal with. I had an issue & they solved it immediately even when they were backed up with orders & emails. They took their time out to personally email me & take care of it. If you’re going to do with a skin or a case…choose Dbrand. Their products are the best out there & their customer service is top notch!”

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Posted 3 years ago

“There products are great and customer service is awesome. They get to you as fast as they can and I love that everything is official by Sony!”

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Posted 3 years ago

“and good product and excellent service”

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Posted 3 years ago

dbrand is rated 4.4 based on 819 reviews