dbrand Reviews

Name: dbrand
Rating: 4.40

4.4 Rating 809 Reviews

85 %

of reviewers recommend dbrand

Company Reviews

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Metrics

4.4

Based on 809 reviews


Shipping & Delivery
Delivery Methods	Postal Service, Courier
Average Delivery Time	Over 7 Days
On-time Delivery	Greater than 94%
Accurate And Undamaged Orders	Greater than 88%
Customer Service
Communication Channels	Email, Live Chat
Queries Resolved In	Under An Hour
Customer Service	4.7 out of 5

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Anshul

Anonymous

Anonymous // 01/01/2019

Sort by: Most Recent Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“Response from customer service was fast af. Price is not so bad.”

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Posted 2 years ago

“Already a fan! Waiting for my teardown edition!”

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Posted 2 years ago

“Great looking skins, a bit expensive for my taste but understandable, amazing unboxing experience, quick delivery - I got my package in Serbia in 9 days - they are quick to answer to any questions over e-mail, basically what you get is what you see on the website. Strongly recommend!”

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Posted 2 years ago

“Currently they are really backed up with a high amount of orders. I was unaware of this and asked customer support for an update on how long it would take, was met with amazing service and a 10% refund to my order due to the delays.”

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Posted 2 years ago

“great skins”

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Posted 2 years ago

“product was 100% perfectly as described came on time and fitment was as usual perfect 5th d brands skin and case and flawless as usual .....love it”

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Posted 2 years ago

“Insanely slow to process orders. It intially said my order would ship in 6-7 business days and it's getting closer to two weeks now. And the response time is just pathetic”

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Posted 2 years ago

“Dbrand is literally the best company to deal with. I had an issue & they solved it immediately even when they were backed up with orders & emails. They took their time out to personally email me & take care of it. If you’re going to do with a skin or a case…choose Dbrand. Their products are the best out there & their customer service is top notch!”

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Posted 2 years ago

“There products are great and customer service is awesome. They get to you as fast as they can and I love that everything is official by Sony!”

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Posted 2 years ago

“and good product and excellent service”

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Posted 2 years ago

“Quality products, excellent customer service and overall the best company to deal with. Why go anywhere else for phone products? You wont get the type of humor this company provides anywhere else. If you arent buying from dbrand ill send robot #111 after you. Thanks dbrand!”

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Posted 2 years ago

“Needed to cancel an order after learning a certain computer was not for me. My issue was quickly responded to and a refund was given quickly!”

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Posted 2 years ago

“I have to say, their customer service is absolutely phenomenal. They went out of their way to help me out even when I didnt even ask for help. (I failed on installing one of their products, and destroyed it in the process) They provided me with a free replacement. On top of that, their packaging is really awesome. Their products have unbelieveable attention to detail. Everything fits perfectly. I would recommend them to everyone!”

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Posted 2 years ago

“Always satisfied with the products and service from dbrand!”

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Posted 2 years ago

“Great customer support. Actually the quickest turn around time I have ever recieved the response in. Amazing team.”

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Posted 2 years ago

“Great customer service and support, also very friendly and helpful.”

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Posted 2 years ago

“well I've been buying skins at DBrand for all my phones and also the darkplates. The precision and quality of the skins are unmatched. The robots overthere are amazing, shipping is always to notch.”

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Posted 2 years ago

“dbrand has lovely products and great customer support. If you ever do need to use customer support, they replied quickly to emails. Also, after the item ships, it arives quite quickly. Their designs definitely add spice to your device.”

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Posted 2 years ago

“I really liked the skin, and when I gave my feedback with questions about cases on my phone they brought back a honest answer in no time and they actually read it unlike some companies”

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Posted 2 years ago

“I ordered a skin for my laptop I recently got. The skin I had received, after putting it on, had experienced some shrinkage/wrinkling. It didn't turn out at all how I wanted it to :(. They sent me a new one free of charge, and were extremely helpful throughout the entire process. I just want to say, thank you to dbrand support for being awesome!”

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Posted 2 years ago

dbrand is rated 4.4 based on 809 reviews