dbrand Reviews

Name: dbrand
Rating: 4.37

4.4 Rating 819 Reviews

84 %

of reviewers recommend dbrand

Company Reviews

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Metrics

4.4

Based on 819 reviews

Shipping & Delivery
Delivery Methods	Postal Service, Courier
Average Delivery Time	Over 7 Days
On-time Delivery	Greater than 94%
Accurate And Undamaged Orders	Greater than 88%
Customer Service
Communication Channels	Email, Live Chat
Queries Resolved In	Under An Hour
Customer Service	4.7 out of 5

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dbrand 4 star review on 15th August 2024

Anshul

Anonymous

Anonymous // 01/01/2019

Sort by: Most Recent Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“quality of skins is honestly quite sub par, they don’t last very long, but customer service is very good. I also just find the company funny. the only company I am happy to receive promotional emails from”

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Posted 3 years ago

“Lighting speed reply from dband”

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Posted 3 years ago

“If the amazing quality of their product is any indication of their customer service you're dead wrong - it's even better. Never felt so cared for as a customer. For a company "robots" they sure know how to treat people right. It's a pleasure writing this review for them, and they deserve every 5-star review they recieve.”

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Posted 3 years ago

“Great brand and products. Customer care is timely and thorough. I’ve placed 4 orders to date and have never been disappointed.”

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Posted 3 years ago

“I think dbrand really hold up to there name and support yeaa kinda took long time to learn how to make cases but still one of best customer service I live thousands of miles away still one of best support i have seen”

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Posted 3 years ago

“Product is quality. Customer service is helpful and prompt. 11/10 will buy again. They keep my phones looking fresh!”

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Posted 3 years ago

“The robots offer an excellent quality product, great customer service, and can’t be matched on character, if you aren’t sold after looking at their site, you’re wrong.”

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Posted 3 years ago

“My package was lost. After several attempts I finally got a refund for the shipping cost and a new order was shipped out. Hope this one will make it to me. Best regards,”

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Posted 3 years ago

“Excellent quality and customer service.”

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Posted 3 years ago

“Always a pleasant experience receiving their skins. In the rare occasion that I get a defective or bad fitting skin, they're quick to replace”

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Posted 3 years ago

“Very quick response and great resolution to my request.”

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Posted 3 years ago

“Nice products, quick responses on the support and quick resolutions even during a pandemic. Nothing to complain about at all.”

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Posted 3 years ago

“amazing service and amazing skins”

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Posted 3 years ago

“I asked if a drop was available after the deadline, they responded within 72 hours, they responded by sending me a gif of a cat shaking hes head, 10/10 quality service, how could i not rate this 5 stars?”

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Posted 3 years ago

“Customer service is great!”

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Posted 3 years ago

“I ordered a skin for my MacBook but returned the MacBook. I asked for an order cancellation and got a message back in less than 5 minutes. The order was cancelled… no questions asked. Thanks to dbrand for understanding! I’ll be using dbrand in the future!”

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Posted 3 years ago

“Amazing customer service”

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Posted 3 years ago

“Unbelievable quick response from their costumer service! Uncomplicated and got my replacement even quicker.”

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Posted 3 years ago

“Customer service is amazing”

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Posted 3 years ago

“dbrand is a very quality-focused company that sells only the best products. They have a variety of options that all look phenomenal with drops of unique skins quite often. Instructions are clear and simple to understand tutorials, though one must be careful to follow all the directions closely for best results. Their customer service team is awesome and willing to help and explain whatever is needed. Highly recommend for anyone looking to make their electronic devices that much more unique and visually appealing.”

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Posted 3 years ago

dbrand is rated 4.4 based on 819 reviews