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dbrand Reviews

4.4 Rating 809 Reviews

85 %

of reviewers recommend dbrand

Company Reviews

4.4

Based on 809 reviews


Shipping & Delivery
Delivery Methods	Postal Service, Courier
Average Delivery Time	Over 7 Days
On-time Delivery	Greater than 94%
Accurate And Undamaged Orders	Greater than 88%
Customer Service
Communication Channels	Email, Live Chat
Queries Resolved In	Under An Hour
Customer Service	4.7 out of 5

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dbrand 1 star review on 9th August 2022

Anonymous

Anonymous // 01/01/2019

Sort by: Most Recent Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“Even though my order got lost in shipping, there support was awesome and very quick. Without any hesitation they offered me to just reship my whole order. So eventhough my review says a bad delivery time, it wasn't dbrands fault and after I contacted them about the issue they fixed really quick.”

Posted 2 years ago

“Most helpful support I've had in a long time”

Posted 2 years ago

“The customer service is very good, although it might take a few days for dbrand to respond, they give great options or solutions for your problems. Also applying skins is made easy for those who struggle with perfectly positioning stickers.”

Posted 2 years ago

“They didn't have the skin for my computer. I emailed. They made the skin. Cool”

Posted 2 years ago

“Support is lighting fast and very helpful. A+++++”

Posted 2 years ago

“My shipment got lost. And they offered to ship it again for free.”

Posted 2 years ago

“Great customer service.”

Posted 2 years ago

“Very fast response time. Excellent service.”

Posted 2 years ago

“They are quick to respond. Great customer service and everything arrive when they say it will. Love these guys”

Posted 2 years ago

“Their products are the best, period. Customer support is second to none, also period!”

Posted 2 years ago

“quality of skins is honestly quite sub par, they don’t last very long, but customer service is very good. I also just find the company funny. the only company I am happy to receive promotional emails from”

Posted 2 years ago

“Lighting speed reply from dband”

Posted 2 years ago

“If the amazing quality of their product is any indication of their customer service you're dead wrong - it's even better. Never felt so cared for as a customer. For a company "robots" they sure know how to treat people right. It's a pleasure writing this review for them, and they deserve every 5-star review they recieve.”

Posted 2 years ago

“Great brand and products. Customer care is timely and thorough. I’ve placed 4 orders to date and have never been disappointed.”

Posted 2 years ago

“I think dbrand really hold up to there name and support yeaa kinda took long time to learn how to make cases but still one of best customer service I live thousands of miles away still one of best support i have seen”

Posted 2 years ago

“Product is quality. Customer service is helpful and prompt. 11/10 will buy again. They keep my phones looking fresh!”

Posted 2 years ago

“The robots offer an excellent quality product, great customer service, and can’t be matched on character, if you aren’t sold after looking at their site, you’re wrong.”

Posted 2 years ago

“My package was lost. After several attempts I finally got a refund for the shipping cost and a new order was shipped out. Hope this one will make it to me. Best regards,”

Posted 2 years ago

“Excellent quality and customer service.”

Posted 2 years ago

“Always a pleasant experience receiving their skins. In the rare occasion that I get a defective or bad fitting skin, they're quick to replace”

Posted 2 years ago

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dbrand is rated 4.4 based on 809 reviews