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dbrand Reviews

4.4 Rating 809 Reviews

85 %

of reviewers recommend dbrand

Company Reviews

4.4

Based on 809 reviews


Shipping & Delivery
Delivery Methods	Postal Service, Courier
Average Delivery Time	Over 7 Days
On-time Delivery	Greater than 94%
Accurate And Undamaged Orders	Greater than 88%
Customer Service
Communication Channels	Email, Live Chat
Queries Resolved In	Under An Hour
Customer Service	4.7 out of 5

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dbrand 1 star review on 9th August 2022

Anonymous

Anonymous // 01/01/2019

Sort by: Highest Rated Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“Before I even get into the excellent products Dbrand sells, I have to give 10 stars to their customer service. No company anywhere is anywhere near the flawless customer service provided by Dbrand. Fast reply's, very clear in explaining, and often humorous as well. I ordered the grip case for my s21+ and it is the best feeling and looking case I've ever had. Great work Dbrand, after one order I am a customer for life.”

Posted 2 years ago

“First of all, compared to other brands *ahum* slickwraps *ahum* they know how exactly they have to cut out skins to make them fit especially on curvy designs. second, they put out some amazing limited edition skins. 3rd the whole cult..ure around it is awesome, they're a really chill company also engages is fun jokes but also just gets straight to the point. their customer service is awesome, they will do everything to help you to the best of their ability. their skins are honestly of really high quality. forreal, and textured skins and all even. they are decently priced. and for being a company with such a small number of employees i am just impressed on how they keep up with everything. how fast they respond etc. all in all i have never in my entire life-time came across a company as customer friendly as Dbrand. (but ofcourse you gotta be able to take a joke if you go at them on twitter or reddit, but their customer service is completely different, in a good way) i can't recommend them enough”

Posted 2 years ago

“Customer service, quality product, price reflects that Took longer than stated 24 hrs to get a response, but after 2 days I got fantastic customer service so overall I’m very happy”

Posted 2 years ago

“yeah i like dbrand they got cool stuff”

Posted 2 years ago

“Dbrand’s customer service robots have always been more than kind to me, and have always resolved any issues I’ve had (of which there has been very very few). Dbrand is awesome, their products are super high quality, and their instructional videos are super informative - happy customer since 2014!”

Posted 2 years ago

“Very good customer service Quality products”

Posted 2 years ago

“Awesome company with awesome products, and amazing support as well.”

Posted 2 years ago

“Innovative company with a wicked sense of humour. Marketing and customer response second to none.”

Posted 2 years ago

“Awesome, smooth and professional customer service with an outstanding know-how. Special edition skins arguably a bit expensive but still, you definitely get what you pay for. From my 3 year experience as a dbrand customer, international deliveries could be faster. But all in all, best skins out there (beautiful and very precisely cut) with great robot marketing ;)”

Posted 2 years ago

“They made a skin for my laptop and I'm very very stocked”

Posted 2 years ago

“This is the fastest, kindest, and best service I have ever received from any company. I emailed for a replacement and they sent me one immediately, and I only had to pay for shipping.”

Posted 2 years ago

“They good. Robots work like better humans.”

Posted 2 years ago

“Love DBRAND. Their skins are amazing. #robotcamoeverything”

Posted 2 years ago

“The delivery fast and without a hassle. A minor mistake was made during delivery and the customer service was beyond perfect. Was very helpful and quick with their responses. The only company that cares for its customers. Will definitely buy here again.”

Posted 2 years ago

“Insanely good customer support from them. They are very kind and friendly. Looking forward to buying more from them again!”

Posted 2 years ago

“They take care of their customers and make things right on the rare occasion something happens to go wrong. Extremely professional customer service and high quality toxic electric tape lol”

Posted 2 years ago

“They are super fast in responding to emails. I asked for a different color scheme for my order and I had a reponse within 5 minutes. Order changed no problem. THAT'S the way you keep customers.”

Posted 2 years ago

“Fast delivery, good products.”

Posted 2 years ago

“UwU they answered my support question satisfactorily.”

Posted 2 years ago

“Amazing company, always try their best to minimize the problems, and keep the customers happy.”

Posted 2 years ago

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dbrand is rated 4.4 based on 809 reviews