dbrand Reviews

Name: dbrand
Rating: 4.36

4.4 Rating 823 Reviews

84 %

of reviewers recommend dbrand

Company Reviews

Questions

Metrics

4.4

Based on 823 reviews

Shipping & Delivery
Delivery Methods	Postal Service, Courier
Average Delivery Time	Over 7 Days
On-time Delivery	Greater than 94%
Accurate And Undamaged Orders	Greater than 88%
Customer Service
Communication Channels	Email, Live Chat
Queries Resolved In	Under An Hour
Customer Service	4.7 out of 5

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dbrand 4 star review on 15th August 2024

Anshul

Anonymous

Anonymous // 01/01/2019

Sort by: Most Recent Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“The friendliness of the people responding to me request and the speed of their response is incredible. Absolutely recommended.”

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Posted 4 years ago

“Delivery earlier than expected”

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Posted 4 years ago

“Excellent products, design and quality but above all, the costumer support it’s just the best! Hands down”

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Posted 4 years ago

“Cool products and site. Fast communication and easy refund process. If you are interested in buying something on the site, don’t hesitate.”

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Posted 4 years ago

“Great products, super fast and friendly customer service.”

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Posted 4 years ago

“Don't play yourself! This team of robots is awesome. I look forward to helping them dominate the world!”

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Posted 4 years ago

“With a quick and fully detailed answer to my question”

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Posted 4 years ago

“Amazing products, good shipping time, and surprisingly fast/helpful support.”

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Posted 4 years ago

“Great product and good customer care and service!!”

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Posted 4 years ago

“I made a miss take on the order form ,I left a note hopping that. The order could Be changed in time. Due to there Out standing service the correction was made in time Thanx Robot 084”

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Posted 4 years ago

“Package got lost by US postal service or maybe stolen and dbrand support found the quickest resolution by sending a replacement + said I can keep the lost package IF found #awesome. Can't get better customer service than that.”

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Posted 4 years ago

“My stolen delivery was very distressing, I did not know who would help but Dbrand Instantly supported me within hours reassured me that they would send a replacement.”

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Posted 4 years ago

“dbrand is the company version of a modern day picaso”

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Posted 4 years ago

“Super nice custumer service. The robots let me cancel my order without kidnapping my Lego's. Thanks for your overpriced tape that's makes me looked like I have friends.”

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Posted 4 years ago

“Their is nothing else to say then amazing robot and fantastic products!”

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Posted 4 years ago

“A robot answered all my questions thoroughly.”

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Posted 4 years ago

“I've purchased a couple skins now. On my last purchase I had a discrepancy between what I was charged and what I thought was my invoice total. Being that they are located in Canada I assumed their currency was too. Not only did they address my concern in a timely matter. They went above and adjusted the currency difference for me and refunded the difference. Something they were not obligated to do. I will continue to show my support to dbrand. Thank you”

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Posted 4 years ago

“I have recently purchased a Dbrand phone case with a skin. I am very happy with the product I received. The packaging was great and it was better than the packaging I got with my actual phone. The instructional videos on how to install the case and apply the skin were very helpful. Overall I am very pleased with my purchase and I would recommend a Dbrand case to anyone with a phone.”

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Posted 4 years ago

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Posted 4 years ago

“They always have great jokes and take their customer experience very seriously. Not cheap, but seriously, is that something bad? After all: It's not a product. It's a culture.™”

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Posted 4 years ago

dbrand is rated 4.4 based on 823 reviews