dbrand Reviews

Name: dbrand
Rating: 4.36

4.4 Rating 823 Reviews

84 %

of reviewers recommend dbrand

Company Reviews

Questions

Metrics

4.4

Based on 823 reviews

Shipping & Delivery
Delivery Methods	Postal Service, Courier
Average Delivery Time	Over 7 Days
On-time Delivery	Greater than 94%
Accurate And Undamaged Orders	Greater than 88%
Customer Service
Communication Channels	Email, Live Chat
Queries Resolved In	Under An Hour
Customer Service	4.7 out of 5

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dbrand 4 star review on 15th August 2024

Anshul

Anonymous

Anonymous // 01/01/2019

Sort by: Most Recent Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“My response time was under 5 minutes and completely put my mind at ease. dbrand has the best customer service I've ever experienced.”

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Posted 4 years ago

“Top notch customer support , 1-1 support Quick response, cool products....”

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Posted 4 years ago

“Placed an order for dark plates awhile ago, and had to move into a new apartment. Needed to change my shipping address accordingly, so I shot them a message and they responded in almost no time, and they updated all of my information just as quickly.”

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Posted 4 years ago

“Super fast and responding to my request!”

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Posted 4 years ago

“By far the greatest support I have ever had. My parcel was delayed and I had my shipping money refunded without asking for it.”

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Posted 4 years ago

“They have great products, excellent customer service, and competitive pricing. I've never had a bad experience with them, even during unavoidable shipping issues and more.”

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Posted 4 years ago

“Fast shipping, excellent customer service. They stand by their products and strive for happy customers.”

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Posted 4 years ago

“Friendly, honest and apologetic. Exactly what you want from customer service”

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Posted 4 years ago

“Super quick response to my question and resolved my issue promptly. Excellent customer service. Will definitely keep spending money here.”

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Posted 4 years ago

“Excellent, speedy customer service. Great company!”

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Posted 4 years ago

“My Package got lost in transit. I reached out to dbrand and they responded instantly and they resend my order now with upgraded shipping. Lets see and wait but so far so much better than any German customer support!”

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Posted 4 years ago

“dbrand is very quick to serve.”

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Posted 4 years ago

“I had a customer service question, and it was answered clearly with a good explanation at speed. :)”

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Posted 4 years ago

“From the moment I saw the awesome artististc packaging, I knew it would be a quality product! Fits my Lenovo X1 perfectly. The Red Dragon is a bit on the pink side so I'm not thrilled with the color, but that is just personal taste. I couldn't wait to send this back for a new design, so I'm just owning it. Amazing product DBrand, you just earned a lifetime customer!”

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Posted 4 years ago

“Excellent quality products. The Grip case is the thinnest case I've ever had that I actually trust to protect my phone. Obsessed with my Robot Camo case skin. I just ordered Swarm for my laptop, and the design and texture is soooo much cooler than I expected!”

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Posted 4 years ago

“got told to f off by 069, what more can you ask for.”

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Posted 4 years ago

“Fantastic products and great customer service. From skins for the Switch to the dark plates for the PS5. The quality is always top notch and I couldn't be happier with my purchases from them.”

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Posted 4 years ago

“Very fast customer service! Still waiting for my dark plates! :-)”

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Posted 4 years ago

“I have one of their skins for my 2018 iPad 12.9", and not only is it beautiful, it has held up to daily use. I'll be definitely adding their product to my 2021 iPP when it arrives. Furthermore, I recently asked a question, and got a response within minutes!”

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Posted 4 years ago

“The quality of their products are top notch. And customer satisfaction is guaranteed.”

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Posted 4 years ago

dbrand is rated 4.4 based on 823 reviews