dbrand Reviews

Name: dbrand
Rating: 4.31

4.3 Rating 840 Reviews

83 %

of reviewers recommend dbrand

Company Reviews

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Metrics

4.3

Based on 840 reviews

Shipping & Delivery
Delivery Methods	Postal Service, Courier
Average Delivery Time	Over 7 Days
On-time Delivery	Greater than 94%
Accurate And Undamaged Orders	Greater than 88%
Customer Service
Communication Channels	Email, Live Chat
Queries Resolved In	Under An Hour
Customer Service	4.7 out of 5

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dbrand 4 star review on 15th August 2024

Anshul

Anonymous

Anonymous // 01/01/2019

Sort by: Most Recent Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“5 star rating for the 5 star customer service ! Solved my problem with ease, definitely will be shopping with them again.”

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Posted 5 years ago

“5 stars because of customer service, quality and product innovation”

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Posted 5 years ago

“Awesome products..Very well made”

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Posted 5 years ago

“I did a preorder back in February and they took the time to break down the process of shipping to me without any problem.”

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Posted 5 years ago

“Their customer support helped me via reddit and email to replace a damaged limited edition skin, very nice too!”

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Posted 5 years ago

“There was a mistake with the order I placed and whenever I told them they were quick to answer and solve everything. They were polite at all times and help me during every step of the return. Great costumer service. And awesome marketing and products.”

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Posted 5 years ago

“They respond quickly and took care of my issues great customer service. Thanks Dbrand”

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Posted 5 years ago

“They actually respond to your questions and help you, instead of a lot of companies where you get weird canned responses. They're super quick as well.”

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Posted 5 years ago

“For a company that's getting quite big, they offer service like you are their only customer.”

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Posted 5 years ago

“Response time is pretty quick about the refund never seen a company with this type of customer service”

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Posted 5 years ago

“The quality of their products is great and the customer support is just super. I got the wrong skin for my MacBook and they helped me fast and easy.”

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Posted 5 years ago

“I haven’t received all of my order yet due to shipping issues, but the product I have is great quality. And the customer service is excellent — very responsive (within minutes!) and helped resolve my issues with minimal work on my part. You can’t ask for more than that. :)”

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Posted 5 years ago

“Dbrand is not only funny. But the friendly robots that work in the CS department are always extremely willing to help and have always been very nice to me. 11/10”

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Posted 5 years ago

“This is a one of a kind robot! This robot is programmed to be the best! Extremely satisfied! Top quality products and laser precise cuts!”

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Posted 5 years ago

“D brand is the coolest existence ever ...”

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Posted 5 years ago

“Good product and nice service”

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Posted 5 years ago

“It is not every day, you get to talk to a robot! Their answers are short and simple. They say they are evil, but they seam to be working for the greater good, even if they are not coded to admit it.”

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Posted 5 years ago

“very good service, no complaints”

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Posted 5 years ago

“Amazing customer service, good humor, and top-quality products.”

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Posted 5 years ago

“Perfect product.”

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Posted 5 years ago

dbrand is rated 4.3 based on 840 reviews