dbrand Reviews

Name: dbrand
Rating: 4.34

4.3 Rating 829 Reviews

83 %

of reviewers recommend dbrand

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Metrics

4.3

Based on 829 reviews

Shipping & Delivery
Delivery Methods	Postal Service, Courier
Average Delivery Time	Over 7 Days
On-time Delivery	Greater than 94%
Accurate And Undamaged Orders	Greater than 88%
Customer Service
Communication Channels	Email, Live Chat
Queries Resolved In	Under An Hour
Customer Service	4.7 out of 5

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dbrand 4 star review on 15th August 2024

Anshul

Anonymous

Anonymous // 01/01/2019

Sort by: Most Recent Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“Great customer service because they have fast reply's when I had a issue with the product & when I needed it to be exchanged.”

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Posted 4 years ago

“Excellent service and correspondence. Notable packaging with unexpected modern styling. I wish everyone rolled like DBrand, they're on another level altogether. Highly recommended for those who haven't tried them and for those who have - you already know whassup! 😁”

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Posted 4 years ago

“I've ordered from these guys a couple of times and never had an issue with them. My stuff has always been super high quality, definitely worth the price. And when I had an issue about changing my address they sorted it out really quickly. Delivery usually takes about 3 weeks but then that's expected as I'm in the UK :)”

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Posted 4 years ago

“Very responsive customer service when I ordered the wrong part initially, great products. Thank you”

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Posted 4 years ago

“Always friendly and extremely quick to reply.”

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Posted 4 years ago

“The good company”

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Posted 4 years ago

“Top sellers, good resolutions and always respond to questions”

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Posted 4 years ago

“Great products & really great customer support! Had an issue with a 1 year old case. Offered store credit! I asked for a refund! Absolute no problem. Received it immediately! Will def return to dbrand, as soon as I need it.”

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Posted 4 years ago

“Omg, just because I didn’t knew that prices were in USD and i thought i got overcharged, you guys refunded the difference. I hope other businesses should learn something from you. Definitely 5 stars.”

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Posted 4 years ago

“Dbrand customer support responded right away for my exchange, that’s why I continue to buy from them because of the good quality easy installation and how they treat their customers, way to go debrand”

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Posted 4 years ago

“Great customer service. I had been helped at odd hours and solved my issue quickly. I also really like their products, they are durable and resistant.”

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Posted 4 years ago

“Customer service is great. So far, so good. Super quick response, smooth website, pretty too, super easy. Products look awesome and of outstanding quality. Can’t wait to get it. You robots are the best!”

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Posted 4 years ago

“dbrand has the best customer service i’m on any company i have ever encountered. ever. and their products kick butt too.”

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Posted 4 years ago

“They shipped in time, I had an issue with one of their skins peeling off and I reached out to them. They offered me a replacement promptly after verifying the issue. They also mentioned what could cause the issue.”

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Posted 4 years ago

“nice and good service”

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Posted 4 years ago

“nice service”

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Posted 4 years ago

“Their products are very high quality and I am very satisfied”

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Posted 4 years ago

“Amazing Customer care with vey fast communication and sticking with the customer till the situation is resolved.”

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Posted 4 years ago

“Here in the Netherlands, a ten is the highest score you can get. Unfortunately that is not in your list, that's why Dbrand gets a ten from me in this comment! Ten for customer-friendliness, ten for fast communication and ten for the product! DBRAND A TEN !!!”

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Posted 4 years ago

“The skins from dbrand are excellent. The web store is great. Their support is outstanding. Solid 5/5, never hand any issues.”

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Posted 4 years ago

dbrand is rated 4.3 based on 829 reviews