dbrand Reviews

Name: dbrand
Rating: 4.36

4.4 Rating 823 Reviews

84 %

of reviewers recommend dbrand

Company Reviews

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Metrics

4.4

Based on 823 reviews

Shipping & Delivery
Delivery Methods	Postal Service, Courier
Average Delivery Time	Over 7 Days
On-time Delivery	Greater than 94%
Accurate And Undamaged Orders	Greater than 88%
Customer Service
Communication Channels	Email, Live Chat
Queries Resolved In	Under An Hour
Customer Service	4.7 out of 5

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dbrand 4 star review on 15th August 2024

Anshul

Anonymous

Anonymous // 01/01/2019

Sort by: Most Recent Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“Top sellers, good resolutions and always respond to questions”

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Posted 4 years ago

“Great products & really great customer support! Had an issue with a 1 year old case. Offered store credit! I asked for a refund! Absolute no problem. Received it immediately! Will def return to dbrand, as soon as I need it.”

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Posted 4 years ago

“Omg, just because I didn’t knew that prices were in USD and i thought i got overcharged, you guys refunded the difference. I hope other businesses should learn something from you. Definitely 5 stars.”

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Posted 4 years ago

“Dbrand customer support responded right away for my exchange, that’s why I continue to buy from them because of the good quality easy installation and how they treat their customers, way to go debrand”

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Posted 4 years ago

“Great customer service. I had been helped at odd hours and solved my issue quickly. I also really like their products, they are durable and resistant.”

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Posted 4 years ago

“Customer service is great. So far, so good. Super quick response, smooth website, pretty too, super easy. Products look awesome and of outstanding quality. Can’t wait to get it. You robots are the best!”

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Posted 4 years ago

“dbrand has the best customer service i’m on any company i have ever encountered. ever. and their products kick butt too.”

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Posted 4 years ago

“They shipped in time, I had an issue with one of their skins peeling off and I reached out to them. They offered me a replacement promptly after verifying the issue. They also mentioned what could cause the issue.”

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Posted 4 years ago

“nice and good service”

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Posted 4 years ago

“nice service”

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Posted 4 years ago

“Their products are very high quality and I am very satisfied”

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Posted 4 years ago

“Amazing Customer care with vey fast communication and sticking with the customer till the situation is resolved.”

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Posted 4 years ago

“Here in the Netherlands, a ten is the highest score you can get. Unfortunately that is not in your list, that's why Dbrand gets a ten from me in this comment! Ten for customer-friendliness, ten for fast communication and ten for the product! DBRAND A TEN !!!”

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Posted 4 years ago

“The skins from dbrand are excellent. The web store is great. Their support is outstanding. Solid 5/5, never hand any issues.”

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Posted 4 years ago

“So far so good,”

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Posted 4 years ago

“Customer service was extremely quick and replied with all the information I needed plus more. No other company has left me feeling this satisfied with customer support. They have a intuitive website and beautifully designed vinyl skins.”

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Posted 4 years ago

“dbrand is my first and only choice for skins and I've bought several from them over the years. You can count on an excellent selection of skins, precision cuts, quality materials, *outstanding customer service*. I'm a fan of the Grip Case and highly recommend.”

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Posted 4 years ago

“Customer service is outstanding. In stock items were shipped and received fast. Looking forward to receiving my preordered items. Items come packed to survive any postal trip.”

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Posted 4 years ago

“Awesome customer service and high quality products. The only problem I had they were able to solve within 15 minutes through email”

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Posted 4 years ago

“Customer support is the best I have seen. Fedex lost the package and they sent all the items again without hesitation for free.”

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Posted 4 years ago

dbrand is rated 4.4 based on 823 reviews