dbrand Reviews

Name: dbrand
Rating: 4.34

4.3 Rating 829 Reviews

83 %

of reviewers recommend dbrand

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Metrics

4.3

Based on 829 reviews

Shipping & Delivery
Delivery Methods	Postal Service, Courier
Average Delivery Time	Over 7 Days
On-time Delivery	Greater than 94%
Accurate And Undamaged Orders	Greater than 88%
Customer Service
Communication Channels	Email, Live Chat
Queries Resolved In	Under An Hour
Customer Service	4.7 out of 5

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dbrand 4 star review on 15th August 2024

Anshul

Anonymous

Anonymous // 01/01/2019

Sort by: Most Recent Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“So far so good,”

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Posted 4 years ago

“Customer service was extremely quick and replied with all the information I needed plus more. No other company has left me feeling this satisfied with customer support. They have a intuitive website and beautifully designed vinyl skins.”

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Posted 4 years ago

“dbrand is my first and only choice for skins and I've bought several from them over the years. You can count on an excellent selection of skins, precision cuts, quality materials, *outstanding customer service*. I'm a fan of the Grip Case and highly recommend.”

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Posted 4 years ago

“Customer service is outstanding. In stock items were shipped and received fast. Looking forward to receiving my preordered items. Items come packed to survive any postal trip.”

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Posted 4 years ago

“Awesome customer service and high quality products. The only problem I had they were able to solve within 15 minutes through email”

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Posted 4 years ago

“Customer support is the best I have seen. Fedex lost the package and they sent all the items again without hesitation for free.”

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Posted 4 years ago

“I have made several purchases of different items, all came quickly and of great quality. The one problem I had they did not have to fix as it was my fault, but they came through efficiently and quickly.”

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Posted 4 years ago

“High Quality”

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Posted 4 years ago

“The customer service is out of this world.”

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Posted 4 years ago

“5 star rating for the 5 star customer service ! Solved my problem with ease, definitely will be shopping with them again.”

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Posted 4 years ago

“5 stars because of customer service, quality and product innovation”

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Posted 4 years ago

“Awesome products..Very well made”

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Posted 4 years ago

“I did a preorder back in February and they took the time to break down the process of shipping to me without any problem.”

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Posted 4 years ago

“Their customer support helped me via reddit and email to replace a damaged limited edition skin, very nice too!”

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Posted 4 years ago

“There was a mistake with the order I placed and whenever I told them they were quick to answer and solve everything. They were polite at all times and help me during every step of the return. Great costumer service. And awesome marketing and products.”

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Posted 4 years ago

“They respond quickly and took care of my issues great customer service. Thanks Dbrand”

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Posted 4 years ago

“They actually respond to your questions and help you, instead of a lot of companies where you get weird canned responses. They're super quick as well.”

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Posted 4 years ago

“For a company that's getting quite big, they offer service like you are their only customer.”

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Posted 4 years ago

“Response time is pretty quick about the refund never seen a company with this type of customer service”

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Posted 4 years ago

“The quality of their products is great and the customer support is just super. I got the wrong skin for my MacBook and they helped me fast and easy.”

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Posted 4 years ago

dbrand is rated 4.3 based on 829 reviews