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dbrand Reviews

4.4 Rating 823 Reviews
84 %
of reviewers recommend dbrand
4.4
Based on 823 reviews
Shipping & Delivery
Delivery Methods
Postal Service, Courier
Average Delivery Time
Over 7 Days
On-time Delivery
Greater than 94%
Accurate And Undamaged Orders
Greater than 88%
Customer Service
Communication Channels
Email, Live Chat
Queries Resolved In
Under An Hour
Customer Service
4.7 out of 5

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I have made several purchases of different items, all came quickly and of great quality. The one problem I had they did not have to fix as it was my fault, but they came through efficiently and quickly.
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Posted 4 years ago
High Quality
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Posted 4 years ago
The customer service is out of this world.
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Posted 4 years ago
5 star rating for the 5 star customer service ! Solved my problem with ease, definitely will be shopping with them again.
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Posted 4 years ago
5 stars because of customer service, quality and product innovation
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Posted 4 years ago
Awesome products..Very well made
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Posted 4 years ago
I did a preorder back in February and they took the time to break down the process of shipping to me without any problem.
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Posted 4 years ago
Their customer support helped me via reddit and email to replace a damaged limited edition skin, very nice too!
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Posted 4 years ago
There was a mistake with the order I placed and whenever I told them they were quick to answer and solve everything. They were polite at all times and help me during every step of the return. Great costumer service. And awesome marketing and products.
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Posted 4 years ago
They respond quickly and took care of my issues great customer service. Thanks Dbrand
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Posted 4 years ago
They actually respond to your questions and help you, instead of a lot of companies where you get weird canned responses. They're super quick as well.
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Posted 4 years ago
For a company that's getting quite big, they offer service like you are their only customer.
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Posted 4 years ago
Response time is pretty quick about the refund never seen a company with this type of customer service
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Posted 4 years ago
The quality of their products is great and the customer support is just super. I got the wrong skin for my MacBook and they helped me fast and easy.
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Posted 4 years ago
I haven’t received all of my order yet due to shipping issues, but the product I have is great quality. And the customer service is excellent — very responsive (within minutes!) and helped resolve my issues with minimal work on my part. You can’t ask for more than that. :)
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Posted 4 years ago
Dbrand is not only funny. But the friendly robots that work in the CS department are always extremely willing to help and have always been very nice to me. 11/10
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Posted 4 years ago
This is a one of a kind robot! This robot is programmed to be the best! Extremely satisfied! Top quality products and laser precise cuts!
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Posted 4 years ago
D brand is the coolest existence ever ...
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Posted 4 years ago
Good product and nice service
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Posted 4 years ago
It is not every day, you get to talk to a robot! Their answers are short and simple. They say they are evil, but they seam to be working for the greater good, even if they are not coded to admit it.
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Posted 4 years ago
dbrand is rated 4.4 based on 823 reviews