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dbrand Reviews

4.4 Rating 819 Reviews
84 %
of reviewers recommend dbrand
4.4
Based on 819 reviews
Shipping & Delivery
Delivery Methods
Postal Service, Courier
Average Delivery Time
Over 7 Days
On-time Delivery
Greater than 94%
Accurate And Undamaged Orders
Greater than 88%
Customer Service
Communication Channels
Email, Live Chat
Queries Resolved In
Under An Hour
Customer Service
4.7 out of 5

Write Your review

Great product and company
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Posted 4 years ago
First of all, they answer quickly and are so transparent about they’re steps. Keeping you, satisfied every time. They re kind and make me laugh hard with the robot humor. Wich company does that?? A few rare does! See ya Robots!
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Posted 4 years ago
I had a problem, that was totally my fault and when I reached out they responded in less then 30 minutes with the solution
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Posted 4 years ago
It's obvious why it is 5 stars.
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Posted 4 years ago
They make me laugh in the way they respond and that cheers me up, but I also feel like they understand me and don’t lack empathy like other companies usually do.
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Posted 4 years ago
Awesome customer support and I was pleasantly surprised to find that they're sense of humor is embedded in an otherwise boring department
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Posted 4 years ago
Great customer service and products.
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Posted 4 years ago
Got a defective product, after going through a bit of effort to prove the product was defective, I was offered a replacement. Was annoying to deal with but they were responsive and prompt.
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Posted 4 years ago
Got a defective product, after going through a bit of effort to prove the product was defective, I was offered a replacement. Was annoying to deal with but they were responsive and prompt.
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Posted 4 years ago
They’re very responsive to my inquiries! Also orders were delivered fast to my destination (southeast Asia)! When I complained about the sizing, they said it must’ve been shrinkage and gave me a replacement straight away!
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Posted 4 years ago
Great customer service because they have fast reply's when I had a issue with the product & when I needed it to be exchanged.
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Posted 4 years ago
Excellent service and correspondence. Notable packaging with unexpected modern styling. I wish everyone rolled like DBrand, they're on another level altogether. Highly recommended for those who haven't tried them and for those who have - you already know whassup! 😁
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Posted 4 years ago
I've ordered from these guys a couple of times and never had an issue with them. My stuff has always been super high quality, definitely worth the price. And when I had an issue about changing my address they sorted it out really quickly. Delivery usually takes about 3 weeks but then that's expected as I'm in the UK :)
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Posted 4 years ago
Very responsive customer service when I ordered the wrong part initially, great products. Thank you
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Posted 4 years ago
Always friendly and extremely quick to reply.
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Posted 4 years ago
The good company
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Posted 4 years ago
Top sellers, good resolutions and always respond to questions
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Posted 4 years ago
Great products & really great customer support! Had an issue with a 1 year old case. Offered store credit! I asked for a refund! Absolute no problem. Received it immediately! Will def return to dbrand, as soon as I need it.
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Posted 4 years ago
Omg, just because I didn’t knew that prices were in USD and i thought i got overcharged, you guys refunded the difference. I hope other businesses should learn something from you. Definitely 5 stars.
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Posted 4 years ago
Dbrand customer support responded right away for my exchange, that’s why I continue to buy from them because of the good quality easy installation and how they treat their customers, way to go debrand
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Posted 4 years ago
dbrand is rated 4.4 based on 819 reviews