dbrand Reviews

Name: dbrand
Rating: 4.31

4.3 Rating 840 Reviews

83 %

of reviewers recommend dbrand

Company Reviews

Questions

Metrics

4.3

Based on 840 reviews

Shipping & Delivery
Delivery Methods	Postal Service, Courier
Average Delivery Time	Over 7 Days
On-time Delivery	Greater than 94%
Accurate And Undamaged Orders	Greater than 88%
Customer Service
Communication Channels	Email, Live Chat
Queries Resolved In	Under An Hour
Customer Service	4.7 out of 5

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dbrand 4 star review on 15th August 2024

Anshul

Anonymous

Anonymous // 01/01/2019

Sort by: Most Recent Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“got back to my email and fulfilled my request”

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Posted 5 years ago

“Great customer service and one of the few international companies that offer free shipping to the UK when spending an affordable amount.”

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Posted 5 years ago

“Peaceful robots that don't appear to be interested in world domination, just providing quality phone cases and facemasks at reasonable prices.”

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Posted 5 years ago

“I purchased 2 first generation grip cases which after time unfortunately started to separate( rubber sides to carbon base), I contacted dbrand as I had recently been informed of a single body construction of newer grip cases and inquired if I bought a new grip case would it be this newest generation and also the informed them of the problem I had with the original. And these wonderful caring robots quickly informed me they would replace the defective units for free. Dbrand rocks”

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Posted 5 years ago

“dbrand is amazing! The best quality products, and fast shipping. Always looking forward to the new designs they come up with.”

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Posted 5 years ago

“Great iPhone cases, the final product is feels secure and tactile. The shipping packaging that it comes with is pretty dope. skins are scary to install ( especially the camera ones) but after going over the video, it wasn’t too bad. -I’d love to see your tear down series on a iPad Pro!”

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Posted 5 years ago

“I had a question about my preorder and they got back to me so fast with a very professional email that was very informative. The prices are great for the quality. Every time I’ve ordered something it comes to me pretty quickly.”

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Posted 5 years ago

“Best customer support i came across! Kudos to the team!!”

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Posted 5 years ago

“the robots sent me a new mask to replace the one that had a rip in the sam”

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Posted 5 years ago

“The best costumer service i have experienced in a long time and superb quality on their products”

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Posted 5 years ago

“Customer service always happy to help with any questions and the products always look great”

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Posted 5 years ago

“My phone case in unstoppable dropped my phone at least 10 times lol no Damage within 6 years lol. 🦾🦾🦾🦾🦾”

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Posted 5 years ago

“Great response to my question”

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Posted 5 years ago

“Costumer servicer is superb and the quality of the products is unmatched.”

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Posted 5 years ago

“Great customer service. Love their products!”

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Posted 5 years ago

“great skins for my m1 mac and iPhone 12 pro max and outstanding customer service,”

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Posted 5 years ago

“The customer service was outstanding. They helped me with what I needed and provided me with lots of laughs, something that other companies fail to do. The products are extremely high quality and the support team is better than everyone else.”

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Posted 5 years ago

“My order had a small defect due to shrinkage after manufacturing and Dbrand replaced my skin. Without any issues. Fully satisfied with their products and customer service.”

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Posted 5 years ago

“Got back to me at midnight after i got home and realized i had the wrong order. Took care it before 1 am!!! Such an awsome company with such great products 😃😃😃”

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Posted 5 years ago

“Extremely impressed the way dbrand handled my order.No Bullshill! Action was prompt, from Ontario to Perth,Scotland at my doorstep in less than 4 days no special delivery or 1st class either! 1st class treatment of a customer though. . . . Well done guys! 6 stars.”

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Posted 5 years ago

dbrand is rated 4.3 based on 840 reviews