dbrand Reviews

Name: dbrand
Rating: 4.37

4.4 Rating 819 Reviews

84 %

of reviewers recommend dbrand

Company Reviews

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Metrics

4.4

Based on 819 reviews

Shipping & Delivery
Delivery Methods	Postal Service, Courier
Average Delivery Time	Over 7 Days
On-time Delivery	Greater than 94%
Accurate And Undamaged Orders	Greater than 88%
Customer Service
Communication Channels	Email, Live Chat
Queries Resolved In	Under An Hour
Customer Service	4.7 out of 5

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dbrand 4 star review on 15th August 2024

Anshul

Anonymous

Anonymous // 01/01/2019

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“Best service ever received.”

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Posted 4 years ago

“No other services offers helpful guidance to dominate all items to persionalization at your whim. These robots truly love to make you feel human when you order anything from tbier site!”

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Posted 4 years ago

“Won't find a better or more engaging support experience than dealing w/ dbrand. If yall were behind Skynet, Terminator would have been an entirely different series.”

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Posted 4 years ago

“One of the best customer support experiences I've ever had! Products are pretty good too!”

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Posted 4 years ago

“Quality skins and excellent support.”

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Posted 4 years ago

“Even though the robots want to dominate the world, they are still as quick and helpful as it gets.”

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Posted 4 years ago

“Best company”

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Posted 4 years ago

“Fast response from support. The robots are funny. And it is a quality product compared to the sub-standard replica skins you can find on that other Billionaire owned mega site…”

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Posted 4 years ago

“The speed and overall service from dbrand makes them worth you custom in future.”

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Posted 4 years ago

“Quick response to email”

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Posted 4 years ago

“The best thing about these robots are you are never hesitant to ask for any kind of support, and their response is always extremely prompt, logical/ to the point and in my case always cooperated and complied with whatever request I had. I wish more companies were run by robots.”

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Posted 4 years ago

“Fast and robots are cool!”

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Posted 4 years ago

“Customer service robots are very helpful, they are as logical and fast at helping to fix problems as you would expect from a robot.”

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Posted 4 years ago

“I'm happy with the quality of the product. The only issue I have with them ,(and it is not technically them) is that they use Fedex, my first package got lost and I thought there was nothing else I could do but Dbrand support was awesome and they sent a second order that did arrive Thanks a lot! I'm buying more stuff from them just be aware that the package will take time to arrive”

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Posted 4 years ago

“Always great customer service and excellent products. Thanks Robots!”

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Posted 4 years ago

“Always great and fast service. Really do appreciate the personal contact and response. It makes a difference.”

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Posted 4 years ago

“Awesome support, quick responses, really good quality products and one heck of a brand reputation to top it off.”

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Posted 4 years ago

“Straight to the point. Helpful as always.”

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Posted 4 years ago

“Answered my request to switch from ps5 digital to disc, quick and easy. Great service. Great people.”

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Posted 4 years ago

“got back to my email and fulfilled my request”

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Posted 4 years ago

dbrand is rated 4.4 based on 819 reviews