dbrand Reviews

Name: dbrand
Rating: 4.31

4.3 Rating 840 Reviews

83 %

of reviewers recommend dbrand

Company Reviews

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Metrics

4.3

Based on 840 reviews

Shipping & Delivery
Delivery Methods	Postal Service, Courier
Average Delivery Time	Over 7 Days
On-time Delivery	Greater than 94%
Accurate And Undamaged Orders	Greater than 88%
Customer Service
Communication Channels	Email, Live Chat
Queries Resolved In	Under An Hour
Customer Service	4.7 out of 5

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dbrand 4 star review on 15th August 2024

Anshul

Anonymous

Anonymous // 01/01/2019

Sort by: Most Recent Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“Support was extremely fast and handled the issue perfectly. Can't think of any ways to improve the help provided.”

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Posted 5 years ago

“When I send a request of changing order, they've replied very fast and supporting with fully kindness. It's my first time to use dbrand, and now I've become a fan of them.”

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Posted 5 years ago

“Prompt Reply to my inquiry by customer support”

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Posted 5 years ago

“Prompt Reply to my inquiry by customer support”

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Posted 5 years ago

“I asked them to update an order before it was to be shipped and they did it in less than four hours. Nicely done.”

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Posted 5 years ago

“Prompt Reply to my inquiry by customer support. FAST”

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Posted 5 years ago

“Excellent service!! My problem was resolved with just one email within 24 hours as promised.”

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Posted 5 years ago

“loved my teardown skin on my galaxy s20 plus and i was sad it got damaged and dinged up after phone service, im so happy dbrand has got me covered with a replacement. 10/10 customer service they have just made my day”

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Posted 5 years ago

“I contacted them with an issue with my address and the amazing robots resolved it under a minute. The service is swift and amazing. Thank you.”

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Posted 5 years ago

“Excellent service and support. Superior craftsmanship and packaging. Impeccable experience, it's like Christmas to a 5 year old opening a DBrand present on Christmas day, learning you have the best present presentation EVER! Just the box alone is a WOW factor - it too, is a keeper. Seriously DBrand? You guys ROCK!! So glad you exist. Other companies should walk in your robot steps as a form of training, on how it's done right! Super impressed.”

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Posted 5 years ago

“I contacted them with a problem and it was resolved the same day. Excellent service.”

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Posted 5 years ago

“Good service!”

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Posted 5 years ago

“They said they would address my issue within 24 hours... Not only did they address it in under a minute, it was resolved as well. This is the best company at what they do.”

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Posted 5 years ago

“Awesome skins for literally any device you can think of, affordable and great way to customize and personalize your tech. Great customer service as well.”

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Posted 5 years ago

“Fantastic product, Epic delivery, this is ….. awesome!”

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Posted 5 years ago

“Friendly robots”

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Posted 5 years ago

“Best products and customer service in the world (maybe the universe). I buy things I don't need so I have an excuse to purchase dbrand skins.”

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Posted 5 years ago

“My parcels was sent back to them by a mistake DHL made and they offered to send me a new package, that hopefully didn’t get sent back :)”

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Posted 5 years ago

“Change Order 2 Minutes for an answer.2 fast 4 furious”

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Posted 5 years ago

“Being a solid company”

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Posted 5 years ago

dbrand is rated 4.3 based on 840 reviews