dbrand Reviews

Name: dbrand
Rating: 4.37

4.4 Rating 819 Reviews

84 %

of reviewers recommend dbrand

Company Reviews

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Metrics

4.4

Based on 819 reviews

Shipping & Delivery
Delivery Methods	Postal Service, Courier
Average Delivery Time	Over 7 Days
On-time Delivery	Greater than 94%
Accurate And Undamaged Orders	Greater than 88%
Customer Service
Communication Channels	Email, Live Chat
Queries Resolved In	Under An Hour
Customer Service	4.7 out of 5

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dbrand 4 star review on 15th August 2024

Anshul

Anonymous

Anonymous // 01/01/2019

Sort by: Most Recent Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“Despite small product range! Their products at top notch quality... Plus an awesome customer service make it a joy to purchase from. A level above their competitions.”

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Posted 3 years ago

“dbrand are a great company with great products and great customer service. Also very funny when they want to be, which makes dealing with them an absolute pleasure. cheers dbrand.”

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Posted 3 years ago

“Great product. Super innovative. Fantastic design. And, great after sales support. I started off with the dbrand skin for my OnePlus 6T Mclaren. Bought more for my kids. And, just recently bought the skin and the screen protector for my new iPhone 12 mini. Will definitely continue support this company. Great job, guys at dbrand.”

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Posted 3 years ago

“They just make incredible products. The quality and look, even the packaging is superior to any other brand I have tried. International shipping may take a while sometimes but all is forgiven once you see and use their products. I love this company and would recommend anyone to buy here ( I already referred several people actually ) keep up the great work!”

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Posted 4 years ago

“Quality and innovation in their products.”

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Posted 4 years ago

“Their customer service replies quickly and helped to resolve my misdelivery issue very quickly.”

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Posted 4 years ago

“Fast international delivery and top quality products”

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Posted 4 years ago

“The best customer experience, I ever had from contacting a support team.”

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Posted 4 years ago

“Best customer service”

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Posted 4 years ago

“Managed my order the best they could during a pandemic. Hats off for the 15% refund. Smart business.”

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Posted 4 years ago

“Simply the best company in the business. Excellent support, unique culture and great design.”

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Posted 4 years ago

“Amazing response time from customer support! And of course, great products!”

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Posted 4 years ago

“I emailed them to complain about a delayed order. They acknowledged the delay and upheld my shipping for free!”

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Posted 4 years ago

“So its like this Dbrand partner kinda f up a bit but luckily dbrands robots have good sense of humor and respond fast what i like, and whit that said 4 stars. Continue with the word domination silicon is the future.”

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Posted 4 years ago

“great product, even greater custumer service”

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Posted 4 years ago

“Great product, but even better customer service. Just a great experience altogether, and miles ahead of the ccompetition.”

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Posted 4 years ago

“Track pad sticker (matte black) looks and feels great! No loss in touchpad sensitivity.”

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Posted 4 years ago

“their products are super good and very nice and their customer service are nice as well”

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Posted 4 years ago

“The skin arrived defective. After some troubleshooting they offered to send a replacement.”

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Posted 4 years ago

“When your order gets lost or stolen, Dbrand has clear instructions ready to go. They will not give you canned, generic, basic advice that you could’ve Googled. They are not like the USPS (who needs to be cancelled immediately). Dbrand will resend your order if the USPS screwed up and doesn’t have a system in place to check for screw ups. Like getting a package signed for before dropping it off!”

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Posted 4 years ago

dbrand is rated 4.4 based on 819 reviews