DCUK Reviews

Name: DCUK
Address: The Duck Company UK, Diptford, Totnes
Rating: 4.92

4.9 Rating 8,095 Reviews

98 %

of reviewers recommend DCUK

Company Reviews

Questions

Metrics

4.9

Based on 8,095 reviews

Shipping & Delivery
Delivery Methods	Postal Service, Courier
Average Delivery Time	Next Day
On-time Delivery	99%
Accurate And Undamaged Orders	98%
Customer Service
Communication Channels	Email, Telephone, Live Chat
Queries Resolved In	Under An Hour
Customer Service	5 out of 5

Visit Website

Phone:

01803 866846

Email:

orders@dcuk.com

Location:

The Duck Company UK, Diptford
Totnes
TQ9 7NG

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924

Anonymous

Anonymous // 01/01/2019

Sort by: Most Recent Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“I absolutely love these ducks! They are such characters. I like I can name them myself for a small fee and they have been popular presents for family and friends. The quality is unfailing and the arrive quickly and well packaged. I will definitely buy again 🦆”

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Posted 5 years ago

“Duck arrived and is fabulous”

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Posted 5 years ago

“Have had these before. I do recommend. Can’t say anything else because this is a present that has not be given yet. I do know the Recipient will love her.”

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Posted 5 years ago

“I am so happy with my purchase! It was a gift for my dad and he loved the wee details of adding his name and his cycling club. If DCUK could entend this range to include more colours that would be even better!”

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Posted 5 years ago

“I was very happy with the customer service I received. The ducks arrived very quickly, perfectly packaged and are beautiful. However, I was less pleased with the printed ribbons that I chose to go around the necks of two of the ducks I ordered. Whilst the sentiment on them is nice, the printing is not as refined as I had hoped; it's a touch blurred around the edges of the letters and as they are for 'special' birthdays, I would have wanted them to be a bit neater. In hindsight, I wish I had purchased two name tags for the same money instead.”

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Posted 5 years ago

“Amazing so pleased with the delivery, quality and service. My baker duck is so cute and looks perfect in the kitchen. I would recommend anyone.”

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Posted 5 years ago

“Great service. Was a gift for my wife. Even better than expected. She was very pleased. Thanks for the personal touch. Thanks to your team and a special mention to Jasmine.”

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Posted 5 years ago

“Quacking good service all round ! Well done DCUK”

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Posted 5 years ago

“Lovely item but a fault on the beak. Sorted out immediately and replacement sent which arrived the Next day. Overall a good experience”

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Posted 5 years ago

“Bought as a gift which the person absolutely loved. Arrived promptly in a nicely presented gift box. Would recommend and will be buying more as gifts in the future.”

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Posted 5 years ago

“Thrilled with the service. It was given as a farewell gift and they were thrilled with it.”

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Posted 5 years ago

“Can't wait to see my sisters face when she sees her personalised duck for her anniversary. Thank you, perfect gift.”

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Posted 5 years ago

“Beautiful personalised duck . Would def order again for myself or a present .”

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Posted 5 years ago

“Really quick delivery and wrapped well. Perfect DCUK, bought the lawyer for my sons graduation.”

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Posted 5 years ago

“I have nine ducks in total I love them all I have named them after my children and grandchildren my first one was bought for me when mum passed away and named it after her xx”

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Posted 5 years ago

“Quick delivery and dcuk family is perfect, so we’ll made. Also love the fact they are supporting families in Indonesia”

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Posted 5 years ago

“Fantastic quality the duck is amazing. Great service, arrived very fast.”

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Posted 5 years ago

“Absolutely fantastic. I made a few errors when completing my order, I contacted DCUK and they sorted it out, no problem, quacking service. The disco chicken was a gifted, which was loved. Reminded us of our 80s disco days. Thank you”

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Posted 5 years ago

“Fast efficient service, the girlie gardening duck is brilliant.”

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Posted 5 years ago

“Excellent product, excellent service, will buy as soon as item is back in stock!”

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Posted 5 years ago

DCUK is rated 4.9 based on 8,095 reviews