DCUK Reviews

Name: DCUK
Address: The Duck Company UK, Diptford, Totnes
Rating: 4.92

4.9 Rating 8,095 Reviews

98 %

of reviewers recommend DCUK

Company Reviews

Questions

Metrics

4.9

Based on 8,095 reviews

Shipping & Delivery
Delivery Methods	Postal Service, Courier
Average Delivery Time	Next Day
On-time Delivery	99%
Accurate And Undamaged Orders	98%
Customer Service
Communication Channels	Email, Telephone, Live Chat
Queries Resolved In	Under An Hour
Customer Service	5 out of 5

Visit Website

Phone:

01803 866846

Email:

orders@dcuk.com

Location:

The Duck Company UK, Diptford
Totnes
TQ9 7NG

Write Your review

Tell us how DCUK made you happy

Minimum 10 characters

Would you like to add a photos or videos?

Strengthen your review by uploading photos & videos.

Drag files here or browse

(Supported files: jpg, png, mpeg, ogg, mp4 & webm)

What's your name?

Whats your email?

We need your email address to verify that your review is genuine

Please note that we may share your email with the company to verify your order.

924

Anonymous

Anonymous // 01/01/2019

Sort by: Most Recent Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“Absolutely thrilled with Natasha dcuk she just what was wanted and packaging, delivery brilliant thank you”

Helpful Report

Posted 5 years ago

“After purchasing Lottie Duck at the local garden centre, she became the most wanted duck in the world.. So much so that I had to purchase Matilda and Carole online within 24 hours. These delightful ducks are so unbelieveably collectable I don't think this will be my last order. Ideal gift for any occasion, which is likely to be the start of many collections over the years. Customer service eggcellent, by the way./”

Helpful Report

Posted 5 years ago

“Delighted to have my latest little duckling called Charlie💙. He has joined his granny duck (me) 💕and his brother and two cousin ducklings 💙💙❤️ Parcel arrived safely beautifully packed. Impressed at the speed of delivery. Thank you DCUK🦆🦆🦆🦆🦆”

Helpful Report

Posted 5 years ago

“A very easy order process. Delivery was when expected. The DCUK’s that I ordered were for a family member and we were both thrilled with the quality and finish, they are so very cute. A great addition to collection. I will definitely be ordering again very soon. Thanks DCUK and all your team.”

Helpful Report

Posted 5 years ago

“Absolutely love these unique gifts and collectibles. They’re ridiculously cute and incredibly well made. I ordered a personalised duck, it arrived very promptly and beautifully wrapped.”

Helpful Report

Posted 5 years ago

“Quick and easy order process. Items arrived the next day beautifully and safely packaged. They were a very welcomed gift for a family member who is still receiving complements for them sat proudly on her shelf. Very happy will order again! Thank you”

Helpful Report

Posted 5 years ago

“Love my ducks, very well made and great customer service. Just need more for my collection!”

Helpful Report

Posted 5 years ago

“Fabulous bought for my sisters 'flock' as a pressie. She loves her”

Helpful Report

Posted 5 years ago

“It was a lovely leaving gift for our chicken loving Team Leader. Winnie will be very loved.”

Helpful Report

Posted 5 years ago

“The personalised one I choose was delivered promptly and may I say it is as good if not better than expected. I definitely would order again - beautiful gift for any age. Thank you”

DCUK 5 star review on 23rd September 2020

Helpful Report

Posted 5 years ago

“We received our duck in timely fashion and in good condition. We are very pleased with the ordering process and shipping. We will be ordering another in the near future.”

Helpful Report

Posted 5 years ago

“Really pleased with dcuk.Husband has one as well with his name on it.Brings a smile on our face when see them.Well made.Would definitely recommend them.Thankyou.”

Helpful Report

Posted 5 years ago

“Vielen Dank für den netten Kontakt und dass die Überraschung zu unserem Hochzeitstag (ich habe zwei Bräute gekauft) so einfach, nett und umkompliziert funktioniert hat. LG Julia”

Helpful Report

Posted 5 years ago

“Ordered a newborn boy duck for my mum in England (as I have recently had a baby boy in Ireland and she hasn’t been able to meet him yet)...the duck arrived and she was delighted, it was absolutely perfect ! Thank you ! :)”

Helpful Report

Posted 5 years ago

“I wanted a duck for a wedding present with a unique name tag and another tag with a different name from the one that came with a duck I’d recently bought. I ordered these on the Tuesday and they were delivered on the Thursday. I made the additional wedding sentiments tag. Excellent service and a very happy customer with feedback that the newly weds love their duck 💞”

Helpful Report

Posted 5 years ago

“I absolutely love the DCUK company and I have quite a collection of my own, including ducks, a flamingo and a swan! I also love buying ducks as gifts for other people and they are always received with great joy! Each of the ducks have such personalities, with their individual name tags and positions. I have opted for a gift box on a couple of occasions too and my friend, who was the recipient of one of these, commented how beautifully packed her duck was. Thank you for being so wonderful!”

Helpful Report

Posted 5 years ago

“Lovely duck who has settled in to our home very nicely, however, parcel motel seemed to be keen not to pass him on , so this was a bit of a struggle”

Helpful Report

Posted 5 years ago

“This duck arrived before expected great quality and so cute! Really pleased”

Helpful Report

Posted 5 years ago

“Fantastic company 👏 delivery was swift and product just what we ordered, Ryan and Kevin settled in now🦆🦆 Thanks”

Helpful Report

Posted 5 years ago

“Impressed with quick and efficient service from ordering to delivery. Love my new duck with raincoat, keeping dry and happy with his other duck friends. Lady Gardener will have a new home at Xmas.”

Helpful Report

Posted 5 years ago

DCUK is rated 4.9 based on 8,095 reviews