DCUK Reviews

Name: DCUK
Address: The Duck Company UK, Diptford, Totnes
Rating: 4.92

4.9 Rating 8,095 Reviews

98 %

of reviewers recommend DCUK

Company Reviews

Questions

Metrics

4.9

Based on 8,095 reviews

Shipping & Delivery
Delivery Methods	Postal Service, Courier
Average Delivery Time	Next Day
On-time Delivery	99%
Accurate And Undamaged Orders	98%
Customer Service
Communication Channels	Email, Telephone, Live Chat
Queries Resolved In	Under An Hour
Customer Service	5 out of 5

Visit Website

Phone:

01803 866846

Email:

orders@dcuk.com

Location:

The Duck Company UK, Diptford
Totnes
TQ9 7NG

Write Your review

Tell us how DCUK made you happy

Minimum 10 characters

Would you like to add a photos or videos?

Strengthen your review by uploading photos & videos.

Drag files here or browse

(Supported files: jpg, png, mpeg, ogg, mp4 & webm)

What's your name?

Whats your email?

We need your email address to verify that your review is genuine

Please note that we may share your email with the company to verify your order.

924

Anonymous

Anonymous // 01/01/2019

Sort by: Most Recent Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“I bought the WPC duck for my granddaughter who has just joined the police. She loved it, she already has a green welly duck. The ducks are beautifully made and are perfect to collect. Ordering was so easy and the delivery ducks flew in exactly on time -- perfect !!”

Helpful Report

Posted 3 years ago

“I am a huge dcuk fan...loads of ducks n garden birds! They make you smile every day.. I got Baker duck and named her kath as a retirement gift... she lived her. 😍 Helen”

Helpful Report

Posted 4 years ago

“I've bought a personalised dcuk every time a grandchild arrived but was slightly disappointed when my new dcuk had a cardboard name tag. I contacted them asking if there was any chance I could have a wooden tag so all the dcuks matched and couldn't believe that within 48 hours they had sent me a wooden tag even though they have now stopped using them. Cannot fault the personal service I received. Thank you so much.”

Helpful Report

Posted 4 years ago

“Fantastic”

Helpful Report

Posted 4 years ago

“I now have 11 DCUK natural finish ducks. The latest 3 we’re bought courtesy of some money from a good friend, for my birthday. She was pleased I had bought something I loved and could see why I was enchanted by the ducks. It was my first direct order and the service was very good.”

Helpful Report

Posted 4 years ago

“I love them . I have added them to my collection. 😘”

Helpful Report

Posted 4 years ago

“Over the years I have bought many ducks from your company to celebrate occasions . The last was for a new granddaughter to complete their family of ducks !! However was rather shocked to have to pay 15 euro customs . Makes these ducks very expensive for us to buy in Ireland . The Duck itself was beautiful n I regret not getting the pink ribbon in my other granddaughters duck as the purple one was so cute on this one !!”

Helpful Report

Posted 4 years ago

“We received our duck, very well packaged and it was exactly what we wanted, perfect! As it is for a 60th Birthday present we have to give her away to a new home. However, we are definately going to order another one for my wife. Thank you so much, Geoff.”

Helpful Report

Posted 4 years ago

“Absolutely beautiful gifts for 2 good friends. Service was excellent as usual. Thank you DCUK.”

Helpful Report

Posted 4 years ago

“My new little duck arrived safely and is settling in very well with her 5 sisters”

Helpful Report

Posted 4 years ago

“Dcuk was a amazing very pleased and delivered quickly”

Helpful Report

Posted 4 years ago

“Arrived safely here. They are lovely!”

Helpful Report

Posted 4 years ago

“Bought the duck as a gift for a friend and she loves her duck. Thank you so much 🦆”

Helpful Report

Posted 4 years ago

“Would have preferred a different pose, but understand. However, do not see the point of the "Free Handwritten Message " My 9 year old granddaughter would have written it better ! Gone in the bin I am afraid, certainly not something to put in a gift.”

Helpful Report

Posted 4 years ago

“Yes loved my new dcuk. I was given one as a Birthday gift, in the accent colour in my kitchen, and was searching for a little friend for him. I have always Loved ducks and these are the nearest to the real thing I could have. Beautifully made and exquisitely painted. Love, love, thank you”

Helpful Report

Posted 4 years ago

“glue run on end of one of the wings on penguin”

Helpful Report

Posted 4 years ago

“It was the first time I have ordered from dcuck, I just wanted to say I am extremely happy with the quality and service received. Many thanks :-)”

Helpful Report

Posted 4 years ago

“Fast service. Excellent quality. Lovely retirement gift”

Helpful Report

Posted 4 years ago

“Thrilled with my little duck. Great service with speedy delivery”

Helpful Report

Posted 4 years ago

“Perfect gift. Speedy delivery and good customer service. Our family is growing .”

Helpful Report

Posted 4 years ago

DCUK is rated 4.9 based on 8,095 reviews