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Debenhams Reviews

2.8 Rating 1,528 Reviews
45 %
of reviewers recommend Debenhams
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Debenhams 1 star review on 21st August 2025
Sharona
Debenhams 1 star review on 24th June 2025
Saira
Debenhams 1 star review on 15th January 2025
Cris
Debenhams 1 star review on 24th December 2024
Anonymous
Debenhams 1 star review on 27th November 2024
Anonymous
Debenhams 1 star review on 27th November 2024
Anonymous
Debenhams 1 star review on 23rd September 2024
Dee Black
29
Anonymous
Anonymous  // 01/01/2019
Good quality clothes and service.
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Posted 6 years ago
We shopped at Debenhams Redditch for a suit for my husband and the quality and range was very good and service was outstanding, wouldn't hesitate to shop there again.
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Posted 6 years ago
Good cheap
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Posted 6 years ago
Debenhams is an excellent retailer with superb quality goods. I love using their online shop in both desktop and mobile formats. The discounts are clear and images are representative of what you are getting.
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Posted 6 years ago
I visited the Plymouth shop and wanted a new pair of shoes. The lady running the department single handed did an amazing job and really helped me
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Posted 6 years ago
Purchased some items in the recent sale but snow boots didn't fit. Very prompt processing of my return which was freepost. Emailed to say funds would be paid back within 3-5 days and they were there the next day. Wouldn't hesitate to use again with such an easy and reliable returns service.
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Posted 6 years ago
The blue cross sale is a bi-annual event I look forward to immensely.
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Posted 6 years ago
Great service and quality item
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Posted 6 years ago
Really excellent customer service. Following an accident in the Sunderland Store restaurant on 30 December 2018 when an eight year old child was burned by a spillage of hot soup, the reaction of the staff was impeccable and we were very grateful for their professional and rapid response. A fantastic example of good service which has raised the image of Debenhams in our opinion.
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Posted 6 years ago
They took trouble to find the size of the item i required and were generally very helpful with advice.
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Posted 7 years ago
Excellent choice ...great click and collect delivery ...and great prices when they have a sale
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Posted 7 years ago
Although I did not buy any item. The staff were happy to greet you on the shop floor. There was a wide range of children toys for Christmas.
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Posted 6 years ago
i purchased 2 coats for my chuldren, the quality was amazing and they were half price too. very quick delivery and well packaged.
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Posted 6 years ago
All items were just how they looked online when i received them. Delivery arrived on time, very happy with the service received. Will be ordering again
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Posted 6 years ago
I purchased perfume assistant very helpful and attentive will shop there again
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Posted 6 years ago
Efficient with delivery good prices for quality goods.
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Posted 6 years ago
Good quality of clothing, great value for money and good service
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Posted 6 years ago
Great service with prompt delivery...I'm looking forward to wearing my favourite perfume, Alien....!! I found what I love at a great price...
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Posted 6 years ago
Great choice of quality products Easy to use website Prompt delivery and easy returns system
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Posted 6 years ago
Super quick delivery for in store pick-up.Kept up to date with e-mail when ready for collection.
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Posted 6 years ago
Debenhams is rated 2.8 based on 1,528 reviews