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Debenhams Reviews

2.6 Rating 1,728 Reviews
40 %
of reviewers recommend Debenhams
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Debenhams 1 star review on 20th February 2026
Peed Off.
Debenhams 1 star review on 20th February 2026
Peed Off.
Debenhams 1 star review on 18th January 2026
Vladislavs Iziks
Debenhams 1 star review on 10th September 2025
Lynn Birrell
Debenhams 1 star review on 10th September 2025
Lynn Birrell
Debenhams 1 star review on 10th September 2025
Lynn Birrell
Debenhams 1 star review on 21st August 2025
Sharona
35
Anonymous
Anonymous  // 01/01/2019
“Good quality clothes and service.”
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Posted 7 years ago
“We shopped at Debenhams Redditch for a suit for my husband and the quality and range was very good and service was outstanding, wouldn't hesitate to shop there again.”
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Posted 7 years ago
“Good cheap”
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Posted 7 years ago
“Debenhams is an excellent retailer with superb quality goods. I love using their online shop in both desktop and mobile formats. The discounts are clear and images are representative of what you are getting.”
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Posted 7 years ago
“I visited the Plymouth shop and wanted a new pair of shoes. The lady running the department single handed did an amazing job and really helped me”
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Posted 7 years ago
“Purchased some items in the recent sale but snow boots didn't fit. Very prompt processing of my return which was freepost. Emailed to say funds would be paid back within 3-5 days and they were there the next day. Wouldn't hesitate to use again with such an easy and reliable returns service.”
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Posted 7 years ago
“The blue cross sale is a bi-annual event I look forward to immensely.”
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Posted 7 years ago
“Great service and quality item”
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Posted 7 years ago
“Really excellent customer service. Following an accident in the Sunderland Store restaurant on 30 December 2018 when an eight year old child was burned by a spillage of hot soup, the reaction of the staff was impeccable and we were very grateful for their professional and rapid response. A fantastic example of good service which has raised the image of Debenhams in our opinion.”
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Posted 7 years ago
“They took trouble to find the size of the item i required and were generally very helpful with advice.”
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Posted 8 years ago
“Excellent choice ...great click and collect delivery ...and great prices when they have a sale”
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Posted 8 years ago
“Although I did not buy any item. The staff were happy to greet you on the shop floor. There was a wide range of children toys for Christmas.”
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Posted 7 years ago
“i purchased 2 coats for my chuldren, the quality was amazing and they were half price too. very quick delivery and well packaged.”
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Posted 7 years ago
“All items were just how they looked online when i received them. Delivery arrived on time, very happy with the service received. Will be ordering again”
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Posted 7 years ago
“I purchased perfume assistant very helpful and attentive will shop there again”
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Posted 7 years ago
“Efficient with delivery good prices for quality goods.”
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Posted 7 years ago
“Good quality of clothing, great value for money and good service”
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Posted 7 years ago
“Great service with prompt delivery...I'm looking forward to wearing my favourite perfume, Alien....!! I found what I love at a great price...”
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Posted 7 years ago
“Great choice of quality products Easy to use website Prompt delivery and easy returns system”
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Posted 7 years ago
“Super quick delivery for in store pick-up.Kept up to date with e-mail when ready for collection.”
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Posted 7 years ago
Debenhams is rated 2.6 based on 1,728 reviews