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Debenhams Reviews

2.8 Rating 1,528 Reviews
45 %
of reviewers recommend Debenhams
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08445 616 161

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Debenhams 1 star review on 21st August 2025
Sharona
Debenhams 1 star review on 24th June 2025
Saira
Debenhams 1 star review on 15th January 2025
Cris
Debenhams 1 star review on 24th December 2024
Anonymous
Debenhams 1 star review on 27th November 2024
Anonymous
Debenhams 1 star review on 27th November 2024
Anonymous
Debenhams 1 star review on 23rd September 2024
Dee Black
29
Anonymous
Anonymous  // 01/01/2019
I went into the Plymouth Debenhams store to purchase a new mascara from Benefit ,where I was greeted by a young woman called Nicole . I told her whilst choosing a mascara i had a few make up issues ie shiny skin and thin eyelashes along with a lack of knowledge on application . She was super knowledgable and helpful . She took time to explain what I needed , why and how to apply. Nicole was smiley, polite and friendly but most importantly interested in me and what I needed from the start . She is a credit to herself , Benefit and your Plymouth Debenhams store . Thank you Nicole for making my makeup shopping experience an enjoyable one . 👍
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Posted 6 years ago
I have been to Debenhams Preston personal shopper service twice now. Bella is fantastic. She goes out of her way to help you find the out for you want. She really listened and both occasions I have come away with clothes I actually like. Thanks so much 5* 😊👍
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Posted 6 years ago
Went to buy a suit on 20th November 2018 in the men's department. Sandra was the best customer service I have experienced for a long time. The trouser I was trying on were not very comfortable. Sandra recommended a different suit which fitted perfectly. She was such a great help. An asset to your men's clothing department. I would not hesitate to return to your store. Thank you Sandra. Paul Magner
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Posted 6 years ago
-very good
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(Car Insurance) - Posted 6 years ago
Went to Debenhams to find a dress for a wedding and Debbie and team team were great Debbie found the perfect dress so pleased great staff thank you so much
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Posted 6 years ago
There return policy you can gin store
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Posted 6 years ago
They delivered on time, next day and the items were as described.
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Posted 6 years ago
I really like shopping with them. They keep me informed of my parcels progress & I've made some nice additions to my wardrobe especially in the sale.
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Posted 6 years ago
Product was well priced and I was kept informed of the arrival date. They sent a message with a 2 hour window on the delivery day that they stuck to
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Posted 6 years ago
Made an online purchase recently. All goods arrived within the specified timeframe and all of the goods purchased were as described and at a very reasonable price in the sales
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Posted 6 years ago
I could track my order and got a text when it was delivered.
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Posted 6 years ago
Always have good sales and offers available; ordering is very easy and deliveries are always prompt...and goods are good quality!
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Posted 6 years ago
Always lots of choice online. The click and collect service saves needing to be at home for deliveries and items are in store for collection next day on almost every occasion. Always easy to return unsuitable items to store. This is my favourite retailer.
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Posted 6 years ago
Great bargains always prompt delivery-my regular one-stop shop.
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Posted 6 years ago
Fast delivery, free click and collect
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Posted 6 years ago
Used their onlinr currency service. Very easy to use and easy to pick up from store.
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Posted 6 years ago
Good choice. Friendly staff. Great!
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Posted 6 years ago
Great website, easy to use, quick delivery, great prices and deals
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Posted 6 years ago
Efficient prompt delivery before scheduled delivery date. Easy to use website
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Posted 6 years ago
The website was easy to navigate and after placing an order was kept updated on delivery which only took 3 days. The order was 100% correct and everything ordered was exactly as described.
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Posted 6 years ago
Debenhams is rated 2.8 based on 1,528 reviews