“Helped me find an item suitable for my dad as he has a unique personality and needs, the item purchased will be very helpful with my dads job and has a humerus quirk to it. The member of staff who assisted me was very polite and very welcoming. I will definitely shop here again.”
“I phoned up my local store as I had seen a jumper on their website I wanted to buy but couldn't get into town to purchase. As the offer was only on for one day only I asked them if they could keep it for me to pick up the following day at the same price. I was s told it wasn't a problem and they put it one side for me. I was very impressed with this customer care and when I went in to collect it I was able to purchase my item very easily and quickly. I was very pleased with the way I was treated and use defendants for a lot of my purchases throughout the year.”
“I had a fault with a pair of shoes I bought from Debenhams in Lincoln. They handled the exchange in store at the time of my visit with the minimum of fuss, I was very impressed with their attitude towards me, as a customer. Excellent customer service.”
“Great service. Estee Lauder products was served by Susan on the 8th December 2017, at 11 02am till no 0156 0008 9672 thankyou so much wasn't a big purchase but made to feel special”
“Since moving from the UK to Madeira four years ago I have had to do most of my clothes/perfume/gift shopping online. I did work for the company for nearly 20 years before retiring, & will always be a devoted fan of the good quality of goods available, plus I can still take advantage of the discounts available with my staff card - very handy for a pensioner!! There have been just a few hiccups over the past four years, but usually quickly sorted out with a quick call to Customer Services, so I am usually an extremely happy customer, thank you Debenhams!!”
